20 publicaciones de empleo destacadas en community phone (¡Están contratando!)

Customer Advocate (Project-based)
Boldr —Chihuahua, Chih.
- Home Office (Desde casa)
- Servicio al cliente
- Microsoft Office
- Habilidades de comunicación
Postulación rápida
12h
Educator | San Luis The Park
Lululemon —San Luis Potosí, S. L. P.
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Disponible para viajar
IT Support Specialist 1
Fresenius Medical Care —Reynosa, Tamps.
- Bilingüe
- Servicio al cliente
- Inglés
Educator | Antara
Lululemon —Miguel Hidalgo, CDMX
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Disponible para viajar
Repair Support Agent (3 open roles)
Motorola Solutions —Reynosa, Tamps.
- Tiempo completo
- Inglés
- Bachillerato
- Mejora continua
3d
Room Service Operator
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
Technical Customer Support I (Night Shift & Hybrid - CDMX)
Zebra Technologies —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
Cash Application Specialist
Redwood Logistics —Querétaro, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Microsoft Excel
- Licenciatura
- Seguro de vida
Postulación rápida
13d
CSSC Front Line Representative
Grundfos —Apodaca, N. L.
- Servicio al cliente
- Inglés
- Microsoft Office
15h
Bilingual Customer Service
Redial BPO —Tijuana, B.C.
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
8d
Jr. Customer Support Specialist (Level 1) - Guadalajara, MX
TeamViewer Germany GmbH —Guadalajara, Jal.
- Inglés
- Microsoft Office
- Bachillerato
- Seguro de vida
Postulación rápida
8d
Support Coordinator NPS
Novartis —Insurgentes, QRoo.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Bachillerato
6d
Customer Portal Agent (2 Open roles)
Motorola Solutions —Reynosa, Tamps.
- Tiempo completo
- Inglés
- Bachillerato
- Sin disponibilidad para viajar
Bolster US Campaign Manager - CMDX
Bolster Digital —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Licenciatura
- Mejora continua
6h
Educator | Los Cabos
Lululemon —Cabo San Lucas, B.C.S.
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Disponible para viajar
Help Desk Analyst
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Tiempo completo
- Servicio al cliente
- Inglés
- Mecanografía
- Seguro de vida
Postulación rápida
7d
Team Coach, Deactivations
Lyft —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Inglés
- Negocios
1d
Inside Sales Representative - (English/Spanish Required) - In Office in Guadalajara, MX
TeamViewer Germany GmbH —Guadalajara, Jal.
- Experiencia en ventas
- Inglés
- Microsoft Office
- Seguro de vida
Postulación rápida
Staff Accountant
VCOM —Las Carolinas, Dgo.
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
13d
Alibaba.com-Buyer Operations-Mexico City
Alibaba —City, Hgo.
- Contacto por teléfono
- Microsoft Excel
- Administración de personal
- Inglés
9d

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Customer Advocate (Project-based)

Boldr -
Chihuahua, Chih.

Postulación rápida

Información del empleo

Hace 12 horas

Cualificaciones

Chat en vivo
Google Docs
Servicio al cliente
Microsoft Office
Habilidades de comunicación

Descripción completa del empleo

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr impact.
We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY
We do our best work by being CURIOUS
We grow by remaining DYNAMIC
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
Ensure proper and timely escalation of issues to meet internal and external expectations
Identify opportunities and recommendations for continuous process improvement
Deliver service excellence and maximize customer service and satisfaction
Work with the external team to stay updated on product and service knowledge

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr

An analytical and critical thinker, with an eye for even the most minute of details
Passionate about client satisfaction

Requirements

YOU HAVE…

6 months to 1 year of customer service experience (may it be email, phone, or chat support)
Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
Excellent reading comprehension, verbal, and written communication skills
Strong and effective phone contact handling skills
An ability to understand and communicate complex ideas to customers, both verbally and in written form
Aptitude to quickly learn and navigate new technology, systems, and applications
Ability to accept feedback gracefully and with an open mind
Intermediate understanding of common Customer Experience best practices
Customer orientation and ability to adapt/respond to different types of characters

Postulación rápida

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community phone empleos

Customer Advocate (Project-based)

Educator | San Luis The Park

IT Support Specialist 1

Educator | Antara

Repair Support Agent (3 open roles)

Room Service Operator

Technical Customer Support I (Night Shift & Hybrid - CDMX)

Cash Application Specialist

CSSC Front Line Representative

Bilingual Customer Service

Jr. Customer Support Specialist (Level 1) - Guadalajara, MX

Support Coordinator NPS

Customer Portal Agent (2 Open roles)

Bolster US Campaign Manager - CMDX

Educator | Los Cabos

Help Desk Analyst

Team Coach, Deactivations

Inside Sales Representative - (English/Spanish Required) - In Office in Guadalajara, MX

Staff Accountant

Alibaba.com-Buyer Operations-Mexico City

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