20 publicaciones de empleo destacadas en customer care analyst (¡Están contratando!)

CBS Credit To Cash Analyst (174808)
Colgate-Palmolive —Miguel Hidalgo, CDMX
- Licenciatura
- Mejora continua
- Negocios
15h
Jr Analyst Collector
Evonik Industries AG —Ciudad de México
- Tiempo completo
- Inglés
- Licenciatura
- Negocios
10d
Project and Programme Management
HSBC Global Services Limited —Azcapotzalco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
3d
Credit Analyst
Nilfisk de Mexico Manufacturing S. de R.L. de C.V. —Querétaro, Qro.
- Administración de personal
- Experiencia en ventas
- Recursos humanos
- Seguro de la vista
- Seguro de vida
Postulación rápida
Application Support Analyst (IT)
IMI Plc - Legacy Precision —Parque Industrial Querétaro, Qro.
- Tiempo completo
- Oracle
- Administración de personal
- Experiencia en ventas
Global Support Analyst Jr. (customer care + IT) Cancun
Melius Services Inc —Cancún, QRoo.
- $10,000 a $12,000 por mes
- Tiempo completo
- Inglés
- SQL
- Habilidades de comunicación
- Descuento de empleados
- Descuento de gimnasio
Postulación rápida
Revenue Analyst
Ria —Querétaro, Qro.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Mercadotecnia
- Descuento de gimnasio
- Seguro de vida
Associate Analyst
Verato Inc. —Mérida, Yuc.
- Bilingüe
- Informática
- Inglés
Postulación rápida
Business & CRM Analyst | Remote
Sonova —Ciudad de México, CDMX
- Microsoft Excel
- Salesforce
- Inglés
Senior Business Intelligence Analyst
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Maestría
- SQL
Maintenance Renewals Analyst
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Feasibility Strategy Analytics Lead (Sponsor dedicated) - Argentina, Brazil and Mexico Home Based
サイネオス・ヘルス —Tlalnepantla, Méx.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Inventory Analyst I
Littelfuse —Piedras Negras, Coah.
- Tiempo completo
- Microsoft Office
- Licenciatura
- Negocios
- Seguro de vida
Bilingual Member Support (3 Days Off)
Landing —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Servicio al cliente
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
QA Supervisor
Seguros Confie —Tijuana, B.C.
- Tiempo completo
- Microsoft Excel
- Inglés
- Capacitación
Tax Compliance Manager, International Tax Compliance
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- ERP systems
- Inglés
Program Manager, Talent Acquisition
Servicios Comerciales Amazon México S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Access
- Administración de personal
- Mantenimiento
Customer Service Rep I
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Plan de adquisición de acciones empresariales
3d
Guadalajara | Accounts Payable Analyst - Analista en Cuentas por Pagar - Contabilidad
Expeditors —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Postulación rápida
Renewals Operations Analyst
Delinea —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Seguro de vida

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CBS Credit To Cash Analyst (174808)

Colgate-Palmolive -
Miguel Hidalgo, CDMX

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Información del empleo

Hace 15 horas

Cualificaciones

Cuentas por cobrar
SAP
Experiencia en logística
Herramientas de automatización
Licenciatura
Mejora continua
Negocios
Cadena de suministro

Descripción completa del empleo

Requisition ID 174808 - Posted 07/09/2026 - Finance - Mexico - Mexico City - Del.Miguel Hidalgo - Colgate-Palmolive - No Travel - Hybrid

No Relocation Assistance Offered
Job Number #174808 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Credit to Cash Logistics Analyst

Location: CBS Mexico (Mexico City)

Role Summary

Are you ready to drive financial efficiency and optimize supply chain operations at our world-class Shared Business Services center? As the NA Credit to Cash Logistics Analyst, you will own the end-to-end monitoring, analysis, and resolution of logistics deductions, specifically focusing on shortages and vendor compliance. Reporting directly to the CBS Mexico Credit to Cash Jr. Team Leader, you will act as a critical business partner, collaborating cross-functionally with Customer Alliance and Commercial teams to resolve payment exceptions and protect cash flow. In this role, you will also champion digital transformation by identifying and supporting automation opportunities to standardize and simplify our global credit-to-cash processes.

Responsibilities

Own deduction management and resolution workflows by validating logistics claims (shortages and vendor compliance), reviewing customer portals, and executing comprehensive dispute packages to secure outstanding balances.
Partner cross-functionally with key stakeholders—including Customer Alliance, Supply Chain Logistics, and Commercial teams—to identify the root causes of deductions, align on roles, and execute preventative strategies.
Lead financial month-end reporting and metrics analysis by tracking key performance indicators (KPIs), preparing executive commentary, and ensuring overall credit compliance to mitigate bad debt exposure.
Drive continuous improvement and digital transformation across the stream by identifying standardization opportunities and supporting the design, development, and maintenance of automation tools (RPA, OCR, and scripts).
Manage customer relationships and complex escalations through recurring alignment meetings, tracking end-to-end order adjustments, and recommending optimized reverse-logistics workflows.

Required Qualifications

Bachelor’s degree in Finance, Accounting, Business Administration, Supply Chain, or a closely related field
3+ years of experience in accounts receivable, credit-to-cash, collections, or logistics deduction management within a corporate or shared services environment
Verifiable proficiency utilizing enterprise resource planning systems (such as SAP) alongside advanced data tools
Experience navigating customer portals and executing end-to-end dispute workflows identifiable via resume summary.

Preferred Qualifications

Strong technical curiosity with exposure to implementing or maintaining automation technologies (such as robotic process automation, optical character recognition, or script execution)
Exceptional communication and relationship-building skills, with the ability to translate complex financial and logistics anomalies into strategic data narratives
Experience working within a global Consumer Packaged Goods (CPG) or Fast-Moving Consumer Goods (FMCG) infrastructure
Analytical and self-directed problem-solving style, capable of driving operational decisions and managing structural process improvements under routine business timelines

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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customer care analyst empleos

CBS Credit To Cash Analyst (174808)

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Credit Analyst

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Business & CRM Analyst | Remote

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Maintenance Renewals Analyst

Feasibility Strategy Analytics Lead (Sponsor dedicated) - Argentina, Brazil and Mexico Home Based

Inventory Analyst I

Bilingual Member Support (3 Days Off)

QA Supervisor

Tax Compliance Manager, International Tax Compliance

Program Manager, Talent Acquisition

Customer Service Rep I

Guadalajara | Accounts Payable Analyst - Analista en Cuentas por Pagar - Contabilidad

Renewals Operations Analyst

Quiero recibir la alerta de empleo más reciente para customer care analyst

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