20 publicaciones de empleo destacadas en first cash (¡Están contratando!)

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ABB Robotics Mexico S.A. de C.V. —San Luis Potosí, S. L. P.
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- Inglés
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- Permiso de maternidad y paternidad
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CEMEX —Monterrey, N. L.
- ERP systems
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JPMorganChase —Colonia Lomas de Chapultepec, CDMX
- Medio tiempo
- Inglés
- Python
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Moreton Capital Partners —Ciudad de México, CDMX
- Tiempo completo
- Doctorado
- Informática
- Maestría
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Postulación rápida
Customer Service / Property Manager & Marketing Assistant
We Buy For Cash —Hacienda San José, Coah.
- $2,500 por semana
- Tiempo completo
- Administración de personal
- Gestión de redes sociales
- Servicio al cliente
Postulación rápida
3d
Finance and Human Resources Manager for International Humanitarian Missions
Médicos Sin Fronteras en México A.C [Proyectos internacionales] —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Hospital
- Inglés
- Seguro de vida
Supervisor de Sucursales
Western Union —Cuauhtémoc, CDMX
- Tiempo completo
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- Liderazgo
- Trabajo al aire libre
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Collections Analyst
HP —Tlaquepaque, Jal.
- Tiempo completo
- Servicio al cliente
- Inglés
- Licenciatura
- Descuento de empleados
- Seguro de vida
14d
Mexico Rewards Manager
BNP Paribas —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Habilidades de organización
- Habilidades de comunicación
1d
JW Barista
Marriott International, Inc —Cancún, QRoo.
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Accounting Clerk
Marriott International, Inc —Ciudad de México, CDMX
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- Bachillerato
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Spa Concierge
Marriott International, Inc —Puerto Vallarta, Jal.
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Customer Success Manager - Core/Data Cloud
Salesforce —Ciudad de México, CDMX
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- Administración de personal
- Experiencia en ventas
- Salesforce
Corporate Coverage Mexico – Relationship Manager
BNP Paribas —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
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- Microsoft Excel
Digital Product Manager, Ecosystem for LACA
Western Union —Cuauhtémoc, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Gestión de productos
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Financial Analyst
Eaton —López Portillo, Tamps.
- Administración de personal
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Commodity Manager Capex - Plant D
Vertiv —Reynosa, Tamps.
- Bilingüe
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- Inglés
Phone Sales Support Specialist for Electrification (TEMPORARY)
ABB Mexico S.A. de C.V. —San Pedro Garza García, N. L.
- Administración de personal
- Inglés
Postulación rápida
3d
Group Accountant (Intercompany)
Flix SE —City, Hgo.
- Oracle
- Administración de personal
- ERP systems
12d

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Contact Center Support Specialist

ABB Robotics Mexico S.A. de C.V. -
San Luis Potosí, S. L. P.

Postulación rápida

Información del empleo

Hace 14 días

Beneficios

Seguro dental
Permiso de maternidad y paternidad
Seguro de vida

Cualificaciones

Administración de personal
Plurilingüe
SAP
Salesforce
Spark
Inglés
Licenciatura
Mejora continua
Portugués
Atención al cliente
Negocios

Descripción completa del empleo

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Technical Support Manager

Your Role: Own the Challenge

In this role, you will act as the first point of contact for ABB customers, helping make ABB an easy and trusted company to do business with. Every day, you will provide internal and external customer support—including technical assistance, order and payment inquiries, forwarding supplier offers, and directing customers to the appropriate contact—while coordinating with relevant teams to ensure complete case ownership. You will also contribute to improving customer experience, increasing first-contact-to-cash efficiency, and generating new business opportunities for ABB.

The work model for the role is: Remote

Global relocation/LTA support will not be considered for this position.

This role supports the Robotics Customer Service Back End from our site in San Luis Potosí.

Key Responsibilities:

Recommend appropriate solutions for customer requests and coordinate with relevant teams to ensure end‑to‑end management (e.g., production capability, scheduling, resourcing, quotes, price lists, invoicing).
Initiate customer feedback loops at regular intervals, following established processes, assessing satisfaction levels, and identifying continuous improvement opportunities.
Support the maintenance of contact lists, routing tables, and information on internal and external platforms.
Assist the business with outbound activities such as marketing campaigns and support "follow‑the‑sun" or face‑to‑face customer interactions.

Qualifications:

1–2 years of experience in customer support.
Experience in order management.
Willingness to travel.
Fluency in English + Spanish or English + Portuguese.
Experience with SAP and Salesforce is a plus.
Strong problem‑solving skills and a proactive attitude toward continuous improvement in customer service processes; ability to manage multiple priorities in a fast‑paced hybrid environment with strong attention to detail.
Proactive and collaborative mindset; strong communication skills and a positive attitude; ability to train peers and ensure alignment with internal processes.
Bachelor’s degree in Business Administration, International Business, International Relations, or related fields.

We also offer our employees the following benefits:

Performance Bonus
Saving fund
Paid parental leave
Life insurance
Retirement plan
Health and dental insurance
Wellbeing program
Flex days
Employee Assistance Program (PAE)
Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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