3 publicaciones de empleo destacadas en back office executive (¡Están contratando!)

Customer Support Executive (Spanish Speaking)
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- Tiempo completo
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- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
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- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Python
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Million Dollar Sellers —México
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- Home Office (Desde casa)
- Experiencia en ventas
- Apertura de nuevos negocios
- Disponible para viajar
- Programa de referidos
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Customer Support Executive (Spanish Speaking)

CXM Direct LLC
México

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Microsoft Word
Microsoft Excel
Microsoft Outlook
Experiencia en ventas
Inglés
Microsoft Office
Atención al cliente

Descripción completa del empleo

Company Overview

CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.

Reporting Line: Reports directly to the Head of Customer Support

Location: LATAM (Remote)

Your Role

Effectively managing the company chats, E-mails and calls

Identifying and assessing customer’s needs to achieve satisfaction
Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and

Portal -Offer support to the lead/client within the specified time frame

Updating CRM and keeping records of all communications and action taken
Interact with other departments to solve inquires raised by clients that requires further investigation by

sending tasks

Follow up with clients and schedule call backs to ensure optimum results and customer satisfaction

Requirements

Work independently and in teams
Follow standard processes and procedures. Requirements
Proven customer support experience
Experience/background in Forex and the Financial Market is a plus
Excellent command of the English and Portugese languages, both verbal and written
Proficiency in the use of Microsoft Office Word, Excel, Outlook
Strong phone contact handling skills and active listening
Ability to work under pressure and meet deadlines

Benefits

Bonuses and commissions

Bonuses and commissions highly depends on the sales results and depending on experience and job scope.

Account Executives motivation and compensation scheme will be shared during interview.

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Customer Support Executive (Spanish Speaking)

Deployment Strategist - Mexico

Business Development Sales Lead

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