20 publicaciones de empleo destacadas en enablement implementation (¡Están contratando!)

Customer Success Manager
monday.com —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
Postulación rápida
13d
Service Delivery Manager - TMS & Digital Intelligence
Nouryon —Ciudad de México, CDMX
- Tiempo completo
- PMP
- Inglés
- Licenciatura
Senior Scientific Business Systems Analyst
Zifo —Ciudad de México, CDMX
- Tiempo completo
- Maestría
- Licenciatura
- Mejora continua
- Seguro dental
- Seguro de la vista
Postulación rápida
Senior Production Director
ICP Worldwide, Inc. —Roma Norte, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Apertura de nuevos negocios
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
8d
Project Program Associate Director
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Azure
- Administración de personal
- Informática
Staff Product Experience & Design System Architect
Teradata —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Gestión de productos
- Contratos
IRS26245 Partnership Excellence Specialist (Internationally Recruited)
CIMMYT —Texcoco, Méx.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- PMP
- Seguro de vida
Postulación rápida
Strategy & Consulting - Global Network - Industry X - Product Lifecycle Management
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Senior Analyst, Value Creation & AI Transformation
QAD, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- ERP systems
Postulación rápida
6d
Marketing Operations & Automation Specialist
Mercer —City, Hgo.
- Tiempo completo
- Administración de personal
- Inglés
- Mejora continua
Master Data Management Lead – ERP Migration to SAP S/4HANA
Schneider Electric —Ciudad de México
- Tiempo completo
- Administración de personal
- ERP systems
- Análisis de datos
Americas & EMEA Compliance Manager - Boyd Thermal
Eaton —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Licenciatura
- Disponible para viajar
3d
Customer Success Operations Project Manager
Teletrac Navman —Monterrey, N. L.
- Microsoft Excel
- Administración de personal
- Salesforce
Senior Coupa Source to Pay Administrator
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
- Experiencia en manufactura
IS Senior Specialist, Finance & HR Delivery Management (IT Developer)
AptarGroup, Inc. —Querétaro, Qro.
- ERP systems
- Inglés
- Licenciatura
Services Architect
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
TEMPORAL - Manager Digital & Technology Transformation Sales and Reservations Specialist, CALA
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Administración de personal
- Experiencia en ventas
Senior Technical Consultant
Workato —Guadalajara, Jal.
- Oracle
- Administración de personal
- Servicio al cliente
Senior Web Analyst – Adobe Analytics & Journey Analytics
Sandisk —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Análisis de datos
- Inglés
Postulación rápida
Operations Account Manager-Latin America. (Bi-Lingual Spanish & English)
Tillster —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

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Customer Success Manager

monday.com -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 13 días

Cualificaciones

Administración de personal
Upselling
B2B
Gestión de cuentas

Descripción completa del empleo

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys collaboration, taking on new challenges, and “failing forward” together in this dynamic environment.

Please note this is a hybrid role in our Mexico City office.

About the role:

As a Technical CSM, you’ll go beyond just managing accounts, and become the architect of digital evolution. You will bridge the gap between business goals and technical execution, acting as a strategic consultant for our most ambitious B2B clients. Your core mission is to move customers beyond "tool adoption" and into "business transformation" by consulting on how to power mission critical workflows with monday.com’s AI platform.

Champion AI-Led Transformation: Act as the primary advisor on how clients can leverage our AI suite to automate manual workflows, generate insights, and scale their internal operations.
AI Consulting: Develop a deep sense of client trust and problem-solving first through technical aptitude and thorough, in-and-out knowledge of monday’s platform, reducing the barrier and uncertainty about how AI can exponentially improve the client’s ability to achieve their designated outcomes.
Strategic Architecture: Empower customers to connect complex business challenges with sophisticated, automated solutions within the platform.
Drive Organizational Change: Navigate client organizations to uncover high-impact opportunities for digital transformation and AI adoption.
Data-Driven Growth: Leverage behavioral data and product usage insights to develop communication strategies that drive expansion and technical maturity at scale.
High-Level Technical Enablement: Lead deep-dive consultations and technical workshops that move beyond "how-to" and focus on "how-to-scale."
Voice of the Future: Represent the technical voice of the customer to our Product and Engineering teams, influencing the roadmap for AI and integration features.
Cross-Functional Partnership: Collaborate with Consulting and Product teams to identify upsell and expansion opportunities rooted in technical solutioning.

Requirements:

3+ years of experience in B2B SaaS Customer Success, Technical Account Management, or Implementation Consulting.
Technical Literacy: You understand how APIs work, how data flows between systems, and how to troubleshoot integration logic.
AI Curiosity: A deep interest in the generative AI landscape and a proven ability to translate AI capabilities into tangible business value.
Change Management DNA: Experience guiding large organizations through software transitions or process overhauls (Transformation Management).
Executive Presence: Superb communication skills with the ability to establish technical credibility with stakeholders and C-suite executives.
Analytical Mindset: You enjoy using data to segment business books and identify the next "big win" for your clients.
Adaptability: A positive, high-energy attitude with the ability to thrive in a fast-paced, evolving technical environment.
Bonus: Prior experience in strategy consulting or a background in business process mapping.

What monday.com can offer you:

Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program
A team that values transparency and collaboration while having fun while we work
Monthly stipends for food, wellness, and commuter/remote work
Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops
Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified.
We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

Postulación rápida

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