20 publicaciones de empleo destacadas de customer operations support en ciudad de méxico, dif (¡Están contratando!)

Customer Support
Vestas —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Contratos
Premium customers service associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Customer Service Representative Bilingue (Spanish / English)
TRANSPORTES EASO SA DE CV —Axotla, CDMX
- $22,000 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Estacionamiento gratuito
- Horarios flexibles
Postulación rápida
Purchasing Support Operations Specialist
Stellantis —Ciudad de México
- Microsoft Office
- Licenciatura
DIRECTOR OF CUSTOMER EXPERIENCE AND OPERATIONS
Pluxee —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
Order Management & Billing Analyst – Cloud Operations and Reporting
Teradata —Ciudad de México, CDMX
- Incluye fines de semana
- Trabajo híbrido
- Microsoft Excel
- Azure
- Oracle
Postulación rápida
9d
Junior Lifecycle Marketing Coordinator
Community Sports Partners —Ciudad de México, CDMX
- $800 a $1,200 por mes
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Negocios
Postulación rápida
Industry Consulting - Financial Services - Banking - Management Analyst/Consultant
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Manejo de grupos
- Servicios financieros
Member Support Team Lead
Landing —Colonia Lomas de Chapultepec, CDMX
- $22,000 a $26,500 por mes
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Estacionamiento gratuito
- Descuentos y precios preferenciales
Postulación rápida
Customer Service Representative
Schneider Electric —Ciudad de México
- Tiempo completo
- Servicio al cliente
- Inglés
Customer Service Representative Bilingüe
Coforge —Juárez, CDMX
- $13,000 a $15,000 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
8d
Business Analyst – Sales Operations, Sales Incentive Process
Rockwell Automation —Ciudad de México, CDMX
- Tiempo completo
- CRM software
- Microsoft Access
- Administración de personal
- Vacaciones adicionales o permisos con goce de sueldo
Player Support Agent - English
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
- Licenciatura
Postulación rápida
ServiceTitan Customer Service & Dispatch Virtual Assistant
Hyre —Ciudad de México, CDMX
- $138 a $147 por hora
- Tiempo completo
- Servicio al cliente
- Inglés
- Plomería
5d
Administrative Assistant
Quick Key Locksmith & Security —Colonia Polanco, CDMX
- $17,000 a $23,500 por mes
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Administración de personal
Postulación rápida
3d
Recording Studio Lead with Production Coordination Support
Keywords Studios —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Disponible para viajar
Postulación rápida
23h
Asistente de Procesos, Amazon Logistics
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- $15,687.50 por mes
- Incluye fines de semana
- Microsoft Office
- Bachillerato
1d
Manager, Salesforce Applications Support
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
Junior Marketing & Campaign Coordinator
Community Sports Partners —Ciudad de México, CDMX
- $800 a $1,200 por mes
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Negocios
Postulación rápida
Senior Customer Experience Analyst, Udemy Business
Udemy —Ciudad de México, CDMX
- $440,000 a $550,000 por año
- Administración de personal
- Salesforce
- Presencial
Postulación rápida
5d

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Customer Support

Vestas -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Administración de contratos
Administración de personal
Plurilingüe
SAP
Inglés
Contratos
Portugués
Atención al cliente
Negocios

Descripción completa del empleo

Customer Support team is a high-profile team, working in an ever-growing business environment, with great visibility to our Customers, directing industrial in the national and international power and renewable energy business. In your role within the Customer Support team, you will play a vital part in engaging with customers and overseeing Service Contracts to ensure that performance indicators are met while also contributing to project profitability and meeting regional sales objectives.

Responsibilities:

Develop and maintain relationships with existing customers, leveraging customer intimacy to ensure renewals of Service Contracts and secure additional business.

Define common strategy in customer relationship management (aligned with Operation Managers).

Assist the commercial department in the negotiation of new Service Contracts, Renewals, Settlements, Amendments and Additional Services quotations.

Assist with answering contractual questions from Customers, Sales Department and Service Operations.

Assure fullfilment of Service Contracts KPIs.

Lead monthly and regular meetings with Customers, assuring compliance of contractual obligations.

Deal with technical open cases resolution process (clear communication, regular meetings, close collaboration with Product Support, Engineering, etc.)

Control project Billing plan including adequate invoicing of fees, variables, aftersales, bonus and penalties.

Ensure timely collection of customer payments and assure overdues management.

Ensure correct information in SAP and Sales Force related to the Contract.

Responsible for contract availability monthly monitoring and negotiation with customer related to production period, supporting Service Operations.

Maintain Monthly Reports deliveries to Customers.

Prepare project monthly reports and present it to the board.

Qualifications:

Engineering or Business Administration degree.

At least 3-5 years of experience in a customer-facing position (e.g. sales, project management, contract management, particularly with large complex customers) within the energy market.

Good business sense and good economical understanding of contracts.

Contract and Project management knowledge.

Language skills: Spanish and English fluent, Portuguese desired.

Wind turbine, Energy or Aircrfat industry experience would be considered.

Vacancy available for interns in Mexico

For internal candidates, you must have been in the same role and/or at Vestas for at least one year when you apply.

Location: Mexico City

Our commitment to a fair hiring.

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

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Quiero recibir la alerta de empleo más reciente para customer operations support en ciudad de méxico, dif

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