20 publicaciones de empleo destacadas de support associate en circunvalación américas, jal (¡Están contratando!)

Customer Service Support Representative
Siemens —Zapopan, Jal.
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Salesforce
- Inglés
CPU Debug, Power and Performance Laboratory Technician
Intel —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Linux
4d
Associate Software Engineer
Capgemini —Guadalajara, Jal.
- Azure
- Mantenimiento
- Reclutamiento
Inventory Control Associate
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Bachillerato
- Experiencia en almacén
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Cognizant Consulting
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Housekeeping Aide
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
11h
Cognizant Consulting - Consultant (Mexico)
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14h
Server Systems-Lead Engineer
FICO —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Informática
- Licenciatura
Almacenista - Warehouse Associate
Avnet —Toluquilla, Jal.
- Tiempo completo
- Bachillerato
- Experiencia en almacén
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
13d
[C]-Sr. Associate - Human Resource Level 5
EDM S de RL de CV —Zapopan, Jal.
- Inglés
- Mejora continua
Postulación rápida
Area Manager, Worldwide Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalajara, Jal.
- Incluye fines de semana
- Administración de personal
- Inglés
- Maestría
12d
RECLUTADOR BILINGUE
CHIAPHUA COMPONENTS MEXICANA (CCL MOTORS) —Zapopan, Jal.
- $35 a $40 por mes
- Tiempo completo
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
Mesero(a) Room Service
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
10d
Jr. Customer Support Specialist (Level 1) - Guadalajara, MX
TeamViewer Germany GmbH —Guadalajara, Jal.
- Inglés
- Microsoft Office
- Bachillerato
- Seguro de vida
Postulación rápida
Accounts Payable Associate
Panduit —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Presencial
6d
- Associate Specialist, Carrier Procurement
RXO, Inc. —Guadalajara, Jal.
- $240,000 por año
- Tiempo completo
- Servicio al cliente
- Licenciatura
- Seguro de vida
Associate-Material Handler
Sims Limited —Zapopan, Jal.
- $13,700 a $14,250 por mes
- Experiencia en control de inventarios
- Inglés
- Matemáticas
- Seguro de vida
Postulación rápida
7d
Supervisor Asociado de Producción
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Ensamblaje
- Licenciatura
Sr. Associate and Team Lead opportunities (bookkeeping and taxation)
Intugo —Guadalajara, Jal.
- Desde $23,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
Associate RPA Developer
ASSA ABLOY —Guadalajara, Jal.
- Informática
- Inglés
- Java
14d

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Customer Service Support Representative

Siemens -
Zapopan, Jal.

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Información del empleo

Tiempo completo

Cualificaciones

SAP CRM
Servicio al cliente
Salesforce
Inglés
Microsoft Office
Atención al cliente
Habilidades de comunicación

Descripción completa del empleo

Change the future with us!

Are you passionate about delivering exceptional service and solving challenges with creativity? At Siemens, we are looking for dedicated and talented professionals who not only address the evolving needs of our customers but also collaborate with curious minds to reinvent the future of work. If you embrace change and seek to make a difference, we invite you to join our team! Together, we will focus on what truly matters: improving lives with new ideas and the latest technology worldwide.

About the Role: Customer Service Representative

As a Customer Service Representative, you will be a key player in our customers' experience. Your mission will be to ensure superior interaction in every contact, using your skills to effectively solve problems and build lasting relationships.

Your Main Responsibilities Will Include:

Exceptional Customer Experience:
- Provide first-class customer service via phone, email, and online chat.
- Offer long-term solutions to our customers, utilizing creative problem-solving and collaborating across various functions within Siemens.
- Manage and respond promptly and professionally to inquiries received in Salesforce inboxes and queues.
- Monitor and support real-time online chat requests.

Operations Management and Support:
- Execute daily SAP transactions, including orders, returns, credits, debits, and quotes, with accuracy and speed, meeting established KPIs.
- Prioritize the daily workload of internal and external customer inquiries, recognizing urgency and acting accordingly, in constant collaboration with the Sales organization.
- Manage urgent orders and back-order reports.
- Provide user support on Siemens' online catalog and ordering platform.
- Monitor and expedite orders.
- Work with 3rd party suppliers on order execution, returns, customer inquiries, product selection, and timely order status resolution.

Problem Solving and Continuous Improvement:
- Support the personalized service model by building strong relationships with assigned zones, territory managers, and the customer base.
- Research issues and questions using available information and resources, and collaborate cross-functionally for process improvement and problem resolution.
- Identify, redirect, and/or escalate problems to appropriate resources according to customer support procedures.
- Log all cases (calls, emails, chats) in detail and precisely using the CRM tool, including customer contact information, support provided, product details, and resolution.
- Support ad-hoc customer support-related tasks not explicitly listed.

What We Are Looking For In You:

Education and Experience:
- Associate's degree in a related discipline (preferred).
- 2+ years of practical Customer Support experience.
Technical Skills:
- Strong experience with SAP
- Strong experience with Salesforce (highly desirable).
- Working knowledge of Microsoft Office.
Interpersonal and Communication Skills:
- Strong verbal and written communication skills; fluent English required (verbal and written).
- Team-centric and customer-centric attitude.
- Demonstrated ability to address customer inquiries/escalations.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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Refina tu búsqueda

support associate empleos en circunvalación américas, jal

Customer Service Support Representative

CPU Debug, Power and Performance Laboratory Technician

Associate Software Engineer

Inventory Control Associate

Cognizant Consulting

Housekeeping Aide

Cognizant Consulting - Consultant (Mexico)

Server Systems-Lead Engineer

Almacenista - Warehouse Associate

[C]-Sr. Associate - Human Resource Level 5

Area Manager, Worldwide Operations

RECLUTADOR BILINGUE

Mesero(a) Room Service

Jr. Customer Support Specialist (Level 1) - Guadalajara, MX

Accounts Payable Associate

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Associate-Material Handler

Supervisor Asociado de Producción

Sr. Associate and Team Lead opportunities (bookkeeping and taxation)

Associate RPA Developer

Quiero recibir la alerta de empleo más reciente para support associate en circunvalación américas, jal

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