20 publicaciones de empleo destacadas de customer experience associate en ciudad de méxico (¡Están contratando!)

Customer Happiness Associate (Asociado/a de Atención al Cliente) – Ciudad de México (Hybrid)
Clara —Ciudad de México, CDMX
- Inglés
- Presencial
7h
Sales Strategic and Operations Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
3h
Trafficker Digital (Remote - Mexico)
AdClass LLC —Ciudad de México, CDMX
- $25,797 a $34,396 por mes
- Tiempo completo
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
Postulación rápida
5d
Cash Application Associate
NABIS —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- QuickBooks
Postulación rápida
Customer Success Associate - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Senior Lead Solutions Architect, Salesforce Migrations (ALL CLOUDS)
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Sin título de educación superior
12d
SC Cust Svc Assoc Representative
PepsiCo —Miguel Hidalgo, CDMX
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations Associate, Financial Crimes
Stripe —Cuauhtémoc, CDMX
- Tiempo completo
- Inglés
Postulación rápida
Associate Manager, Customer Success - LATAM
Qualtrics —Ciudad de México, CDMX
- Administración de personal
- Licenciatura
- Presencial
- Vacaciones adicionales o permisos con goce de sueldo
13d
Sales Development Associate - Portuguese, Spanish, and English Speaker
EcoVadis —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Salesforce
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
Customer Success Manager - Marketing Cloud
Salesforce —Ciudad de México, CDMX
- Incluye fines de semana
- Mercadotecnia
- Salesforce
- Sin título de educación superior
Associate Consultant Intern, Business Experimentation, Internship Program 2027 - Mexico City, Mexico
Mastercard —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Análisis de datos
4d
Customer Service Analyst
TransUnion —Miguel Hidalgo, CDMX
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
Brand Account Assoc Manager
PepsiCo —Miguel Hidalgo, CDMX
- Administración de personal
- Mercadotecnia
- Licenciatura
Customer Service Associate - Spanish/English Support(6-Month Temporary Assignment)
Expedia —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Microsoft Office
- Licenciatura
Associate, Customer Support
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
- Servicio al cliente
- Bachillerato
- Servicios financieros
Postulación rápida
Technical Support Representative
Peek —Ciudad de México, CDMX
- $20,800 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
Account Manager, GR Enterprise
Uber —Miguel Hidalgo, CDMX
- Tiempo completo
- Administración de personal
- SQL
- Licenciatura
4d
Credit Line Enablement Growth Analyst
PayJoy —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
5d
Digital Customer Success Associate-1
Infobip Ltd —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Análisis de datos
- Inglés
14h

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Customer Happiness Associate (Asociado/a de Atención al Cliente) – Ciudad de México (Hybrid)

Clara -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Hace 7 horas

Beneficios

Opciones sobre acciones

Cualificaciones

CSS
Inglés
Herramientas de automatización
B2B
Portugués
Atención al cliente
HubSpot

Descripción completa del empleo

Ready to accelerate your career?

Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.

Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.

We're building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.

What you'll do

We're looking for a Customer Happiness Associate to support Clara's growing base of B2B customers. You'll be a key player in ensuring an exceptional support experience, owning complex issue resolution and creating thoughtful interactions that reflect Clara's commitment to excellence.

In this role, you will:

Resolve escalated support issues through email, chat, and phone with empathy and precision.
Proactively investigate customer problems and document findings clearly in internal tools.
Provide follow-up support to ensure complete resolution and satisfaction.
Engage with customers considering cancellation or returns and offer solutions that support retention.
Identify trends in customer feedback and propose improvements to product or process.
Balance multiple incoming tickets while maintaining quality, tone, and timeliness in every interaction.
Use tools like Zendesk, Hubspot, and Google Drive to deliver high-touch, data-informed support.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

At least 2 years of experience in Customer Support, Customer Success, or Customer Experience roles
Previous experience supporting B2B clients, preferably in a Fintech or fast-paced startup
Advanced proficiency with tools like Google Drive, Zendesk (or similar CSS), and Hubspot (or similar CRM)
Intermediate English proficiency and full professional fluency in Spanish
Strong attention to detail and a high-quality bar for service excellence
A calm, empathetic communicator who thrives in dynamic, high-volume environments
Comfortable managing multiple tickets or cases simultaneously

Nice to haves

Professional proficiency in English
Experience suggesting operational or product improvements based on customer feedback
Interest in automation tools or AI to improve support workflows

Why join Clara

At Clara, you'll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.

Who we are

We're the leading B2B fintech for spend management in Latin America.
Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
Passionate about making Latin America more prosperous and competitive.
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
Product-led, high-talent-density culture — designed for builders who raise the bar.
Proud of our open, inclusive, and values-driven environment.

What we believe in

#Clarity. We say things clearly, directly, and proactively.
#Simplicity. We reduce noise to focus on what really matters.
#Ownership. We take responsibility and never wait to be told.
#Pride. We build products and experiences we're proud of.
#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
#Inclusivity. Every voice counts. Everyone contributes to our mission.

What we offer

Competitive salary and stock options (ESOP) from day one
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
Annual learning budget and internal accelerated development paths
High-ownership environment: we move fast, learn fast, and raise the bar — together
Smart, ambitious teammates — low ego, high impact
Flexible vacation and hybrid work model focused on results

If you're ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.

Clara's Hybrid Policy

Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.

We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.

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customer experience associate empleos en ciudad de méxico

Customer Happiness Associate (Asociado/a de Atención al Cliente) – Ciudad de México (Hybrid)

Sales Strategic and Operations Analyst

Trafficker Digital (Remote - Mexico)

Cash Application Associate

Customer Success Associate - Mexico City (Hybrid)

Senior Lead Solutions Architect, Salesforce Migrations (ALL CLOUDS)

SC Cust Svc Assoc Representative

Operations Associate, Financial Crimes

Associate Manager, Customer Success - LATAM

Sales Development Associate - Portuguese, Spanish, and English Speaker

Customer Success Manager - Marketing Cloud

Associate Consultant Intern, Business Experimentation, Internship Program 2027 - Mexico City, Mexico

Customer Service Analyst

Brand Account Assoc Manager

Customer Service Associate - Spanish/English Support(6-Month Temporary Assignment)

Associate, Customer Support

Technical Support Representative

Account Manager, GR Enterprise

Credit Line Enablement Growth Analyst

Digital Customer Success Associate-1