20 publicaciones de empleo destacadas de customer service team lead en querétaro de arteaga (¡Están contratando!)

Account Manager Mexico Auto Accounts
Wallenius Wilhelmsen —Santa Rosa de Jáuregui, Qro.
- Administración de personal
- Experiencia en ventas
- Licenciatura
14d
MEX - Mentoring Advocate - T1
C.R. England —Querétaro, Qro.
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Postulación rápida
Manager, Accounts Receivable - Mexico
Watlow —Parque Industrial el Marqués, Qro.
- Microsoft Excel
- Administración de personal
- ERP systems
- Seguro dental
- Seguro de la vista
Postulación rápida
4d
Internal Sales Coordinator
Walter —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- ERP systems
16h
Analyst - Business Partner Administrator, Global Master Data Governance
AptarGroup, Inc. —Querétaro, Qro.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development Analyst
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- Apertura de nuevos negocios
- Seguro de vida
Postulación rápida
Operational Buyer
Siemens Energy —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- ERP systems
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
16h
Production Supervisor
BRP —Querétaro, Qro.
- PMP
- Ensamblaje
- Experiencia en manufactura
14d
Payroll Specialist
ALSTOM —Querétaro, Qro.
- Microsoft Excel
- Administración de personal
- Negocios
Strategic Procurement Specialist
Siemens —Querétaro, Qro.
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Continuous Improvement Engineer
IMI Plc - Legacy Precision —Parque Industrial Querétaro, Qro.
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
Marketing Manager
Continental —Querétaro, Qro.
- Experiencia en ventas
- Mercadotecnia
- Licenciatura
Senior Warranty Engineer
ZF —Santa Rosa de Jáuregui, Qro.
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Creative Copywriter
REGEX SEO —Querétaro, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Plomería
- HVAC
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
Plant Manager
Phillips Medisize —Querétaro, Qro.
- Inglés
- Maestría
- Ensamblaje
10d
Shift Station Manager, Last Mile Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Santiago, Qro.
- Incluye fines de semana
- Inglés
- Licenciatura
- Negocios
LM004:Ops Agent II
FedEx LAC —Querétaro, Qro.
- Tiempo completo
- Inglés
- Microsoft Office
- Bachillerato
LM003: Freight Courier II
FedEx LAC —Querétaro, Qro.
- Tiempo completo
- Inglés
- Bachillerato
- Matemáticas
19h
LM014: Courier
FedEx LAC —Querétaro, Qro.
- Tiempo completo
- Inglés
- Bachillerato
- Matemáticas
19h
HR Specialist
Accelleron —Querétaro, Qro.
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
- Seguro de vida

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Account Manager Mexico Auto Accounts

Wallenius Wilhelmsen -
Santa Rosa de Jáuregui, Qro.

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Información del empleo

Hace 14 días

Cualificaciones

Administración de personal
Experiencia en ventas
Upselling
Cadena de suministro
Licenciatura
Estimación y pronóstico
B2B
Negocios
Gestión de cuentas
Cadena de suministro

Descripción completa del empleo

Overview:

At Wallenius Wilhelmsen, we are looking for an Account Manager to join our Customer Growth team in Mexico. This role will be responsible for managing key customer relationships, driving revenue growth, and developing new business opportunities across our full portfolio of logistics and supply chain solutions.

Job Description:

1. Account Management and Business Generation

Strategic planning: The Account Manager (AM) is responsible for supporting KAM on strategic account plan development and delivering on customer objectives within an allocated scope.
Market and industry intelligence: Contributes to collection of market, industry and competitive analysis (within the scope for the designated accounts) and leverage these insights to develop opportunities.
Sustainability Leadership: Partner with the customer to align their outbound supply chain with sustainability targets, driving the adoption of Wallenius Wilhelmsen's green services (e.g., BAF 2.0).

2. Targets, Commercial Development and Revenue Growth

Financial and other targets: The role is responsible for supporting KAM to ensure WW reach all targets set for the allocated scope, including but not limited to revenue, book of business development, profitability, cash flow, customer satisfaction, improvement of Terms & Conditions, etc.
Business Growth: Responsible for pipeline development through opportunity and business generation, drives upselling and cross-selling initiatives across all business units.
Develops deep understanding of customer business processes and supply chains to identify growth opportunities across all three Business Units (BUs).
Tender & Negotiation Excellence: Participate or leads opportunity teams (when delegated by KAM) for bids and RFQs, orchestrating internal stakeholders to deliver competitive value propositions and leading negotiations.

3. Customer Success & Performance – Collaboration with Customer Success Organization

Collaborates with customer success team to support their lead and management of:
- Business performance and customer satisfaction through structured KPI reporting, CSAT, and high-level business review tools.
- Performance analysis of accounts globally and follow-up on agreed performance targets. Identifies key areas of improvement and opportunities.
- Accurate forecasting.

4. Relationship Management

Drive development of overall relationship with the assigned account, establish and facilitate multi-stakeholder relationship management at relevant levels of the customer organization.
Ensure stakeholder management at appropriate levels within WalWil.
Develop deep levels of trust within customer organizations at operational, tactical, and strategic levels and position WalWil as a preferred logistics provider.

5. Governance & Compliance

Governance framework: Aligns with KAM governance framework for the account and develops governance for own area of responsibility.
Risk and compliance: Ensures all account activities strictly adhere to competition law, sanction requirements, GDPR, and anti-corruption policies.

Job Requirements:

Education: Bachelor’s degree in Business, Engineering, Supply Chain Management, or equivalent experience.
Experience: 5–10 years of experience in B2B sales or supply chain management (exceptions may be considered for candidates with an accelerated career trajectory).Proven ability to lead and inspire cross-functional and multicultural teams in global environments.
Ability to coordinate teams and develop integrated customer solutions.
Strong experience in B2B negotiations, tender management, and complex contract negotiations.
Strategic mindset focused on identifying growth opportunities and driving commercial value.
Solid understanding of supply chains, risk analysis, and market trends.
Strong analytical skills with the ability to manage KPIs and support data-driven decision-making.
Excellent communication skills and a proven track record of building trusted relationships with customers and internal stakeholders.
Collaborative approach to working across customer-facing and operational teams to create value-added solutions.
Ability to thrive in dynamic environments, solve complex problems, and adapt to change.
Willingness to travel as required by the role.

Pay Type : Salary

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customer service team lead empleos en querétaro de arteaga

Account Manager Mexico Auto Accounts

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Quiero recibir la alerta de empleo más reciente para customer service team lead en querétaro de arteaga

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1. Account Management and Business Generation

2. Targets, Commercial Development and Revenue Growth

3. Customer Success & Performance – Collaboration with Customer Success Organization

4. Relationship Management

5. Governance & Compliance

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