20 publicaciones de empleo destacadas de technical implementation & support engineer en cuauhtémoc, cdmx (¡Están contratando!)

Implementation Engineer (Cisco/Omnichannel CX) -CONNECT
Sutherland —Ciudad de México, CDMX
- Administración de personal
- Informática
- Java
PLM Engineer
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Administración de personal
- ERP systems
- Java
Postulación rápida
11d
Mobility Rotation Program - CB3 - NM
ACS Mexico S DE RL DE CV —Tlalnepantla, Méx.
- Inglés
- Licenciatura
Postulación rápida
Specialist, Implementation
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
Security Engineer (Threat Detection & Response)
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Licenciatura
3d
Gestor/a de Logística
MEDICOS SIN FRONTERAS EN MEXICO A.C. —Colonia Condesa, CDMX
- Desde $27,000 por mes
- Tiempo completo
- Microsoft Excel
- Hospital
- Inglés
- Seguro de vida
Postulación rápida
SAP Analytics Engineer (Datasphere)
Capgemini —Ciudad de México, CDMX
- $1 por año
- Tiempo completo
- Trabajo híbrido
- Azure
- SQL
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Specialist Supply Chain Excellence
Mondelēz International —Colonia Santa Fe, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Mantenimiento
- Permiso de maternidad y paternidad
Senior Full Stack Engineer
Peek —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Java
- SQL
- JavaScript
ATS Sr Process/Automation Engineer, Emerging Countries Engineering
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- AutoCAD
- Microsoft Outlook
- Administración de personal
Product Owner - Mexico
TransUnion —Miguel Hidalgo, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Servicios financieros
Wiring Warranty Engineer (Mexico City)
Segula Technologies —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
Postulación rápida
3d
Customer Integration Engineer (Contractor)
Hello Patient —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Azure
- Inglés
- Desarrollo de software
Postulación rápida
Technical Account Manager
Trustonic —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
EHSS Platform Engineer
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
- Seguro dental
- Seguro de la vista
Solution Manager
Imubit —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Licenciatura
- Mejora continua
Senior Technical Account Manager
Trustonic —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- Inglés
Postulación rápida
Implementation Engineer
Adyen —Ciudad de México, CDMX
- Inglés
- Presencial
11d
Senior Storage and Backup Engineer
Sovos Compliance —Ciudad de México, CDMX
- Azure
- Informática
- Inglés
Postulación rápida
Systems Reliability Engineer II
Nutanix —Ciudad de México, CDMX
- Informática
- DevOps
- Mejora continua
10d

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Implementation Engineer (Cisco/Omnichannel CX) -CONNECT

Sutherland -
Ciudad de México, CDMX

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Información del empleo

Cualificaciones

Administración de personal
Informática
Gestión de proveedores
Java
Licenciatura
JavaScript
Webex
Requisitos comerciales
Enrutadores Cisco

Descripción completa del empleo

Contract Type:

Permanent WAH

Location:

Mexico City - CDMX

Date Published:

03-25-2026

Job ID:

REF41260T

Company Description:

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Job Description:

Responsible for the design, implementation and support of Sutherland CISCO UCCE and CUCM platforms. Current platforms include Cisco ICM, CUBE, CISCO Call Studio, CVP, Omni-Channel solutions such as Cisco Routing, Inbound Voice, , Cisco Email, Cisco Chat, Cisco Social Media, CISCO SMS, Speech Analytics, Proactive Contact, CallBack, Outbound campaign Manager etc.

Strong Knowledge in CISCO UCCE , WEBEX Connect and Java

Responsible for working closely with the partnering groups within Sutherland to gather business requirements and ensure that our technical offering satisfies those requirements.

Partners with the Business and Service Delivery team to assist with new Program solutions.

Responsible for Engineering design documentation along with Runbooks for Operations.

Partners with development/integrations team for platform support when needed.

Develop monitoring solutions to provide proactive monitoring capabilities for the Infrastructure team and utilize these metrics to continue the evolution of the infrastructure.

Conduct testing and develop disaster recovery plans to detect faults, minimize malfunctions, and backup systems.

Provide highest level of technical consultancy to ensure problem resolution is achieved in the shortest possible timeframe

Manages vendors on escalated issues and projects specific to your area of influence.

Interacts directly with client related to issues, problems, or overall design.

Mentors Engineers and IT Solutions Technicians on infrastructure related to area of influence for proper transition to Operations team for platform support.

Willingness and ability to cross train others in the varying technologies related to area of influence.

Design and lead the implementation of Infrastructure architecture based on enterprise business requirements and IT Strategies.

Qualifications:

Our most successful candidates will have:

BS in Computer Science, Engineering or related field or 6 - 8 years progressive relevant experience required.
Expert knowledge of CISCO UCCE and CUCM Platform
Expert in creating CISCO eServices (Email, Chat, SMS or Social Media) routing strategies from scratch
At least 2 years of experience on Java Elements
5 years demonstrated experience delivering on multiple, simultaneous projects.
5 years’ experience with vendor management and performance to ensure compliance with commitments and budget.

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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technical implementation & support engineer empleos en cuauhtémoc, cdmx

Implementation Engineer (Cisco/Omnichannel CX) -CONNECT

PLM Engineer

Mobility Rotation Program - CB3 - NM

Specialist, Implementation

Security Engineer (Threat Detection & Response)

Gestor/a de Logística

SAP Analytics Engineer (Datasphere)

Specialist Supply Chain Excellence

Senior Full Stack Engineer

ATS Sr Process/Automation Engineer, Emerging Countries Engineering

Product Owner - Mexico

Wiring Warranty Engineer (Mexico City)

Customer Integration Engineer (Contractor)

Technical Account Manager

EHSS Platform Engineer

Solution Manager

Senior Technical Account Manager

Implementation Engineer

Senior Storage and Backup Engineer

Systems Reliability Engineer II

Quiero recibir la alerta de empleo más reciente para technical implementation & support engineer en cuauhtémoc, cdmx

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