20 publicaciones de empleo destacadas de special projects product en ciudad de méxico, dif (¡Están contratando!)

Member Support Supervisor
Landing —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Liderazgo
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
Principal Analyst Workforce & Service Performance
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- PMP
Business Product Owner (Junior) – Contact Center
Rockwell Automation —Ciudad de México, CDMX
- Tiempo completo
Global Category Manager, CAPEX Equipment
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Analyst-Reporting
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- SQL
3d
Senior SEO Content Strategist
CoinFlip —Benito Juárez, CDMX
- Tiempo completo
- Mercadotecnia
- Licenciatura
- HTML
Postulación rápida
Brand Jr Manager Enterogermina
Opella Healthcare Group —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Inglés
4d
Trade Compliance Planner
Rockwell Automation —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
10d
Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions
Meride SA de CV —Coyoacán, CDMX
- $14,000 a $16,000 por mes
- Tiempo completo
- Experiencia en ventas
- Inglés
- Microsoft Office
Postulación rápida
Wholesale and Operations Manager
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
6d
Visual Merchandiser LATAM
Ermenegildo Zegna —Ciudad de México
- Disponible para viajar
- Gestión de venta al por menor
Postulación rápida
9d
Account Specialist-Global Sales (Coordinator)
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager, Software Development Engineering
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Java
- Maestría
Partner Sales Enablement Manager
Google —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Licenciatura
14d
Collections Analyst
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Microsoft Excel
- Administración de personal
- Servicio al cliente
- Seguro de vida
Postulación rápida
Time-Sensitive Logistics Business Development Executive
Chapman Freeborn OBC —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Experiencia en ventas
- Apertura de nuevos negocios
Associate Data and Insight Analyst (bilingual)
Cotiviti —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Distribution Manager
Palo Alto Networks —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Oratoria
Manager, GBS - Transportation
Kraft Heinz Company —Ciudad de México, CDMX
- ERP systems
- Maestría
- Licenciatura
Customer Support Representative
CoinFlip —Benito Juárez, CDMX
- Tiempo completo
- Bilingüe
- Salesforce
- Inglés
Postulación rápida

Quiero recibir la alerta de empleo más reciente para special projects product en ciudad de méxico, dif

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Member Support Supervisor

Landing -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Beneficios

Vacaciones adicionales o permisos con goce de sueldo
Seguro de la vista

Cualificaciones

Inglés
Liderazgo

Descripción completa del empleo

Important Notes

This position is based on-site in Mexico City, CDMX. Remote work is not available for this role.

Submitted resumes must be in English to be considered.

About Us

Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.

About the Role

Are you ready to lead a team where we think big, embrace challenges, and deliver exceptional service every day? We're looking for an authentic leader who thrives in a hands-on role, solves problems with a long-term mindset, and finds purpose in helping team members grow and succeed.

As a Member Support Team Lead, you'll play a critical role in the day-to-day operations of our Member Support team. You'll handle escalations confidently, provide real-time support to agents, and ensure every member receives an exceptional experience. You will report to the Member Support Manager and collaborate closely to improve performance and foster a culture of excellence.

Note: The initial schedule for this position may be adjusted based on business needs.

What You'll Do

Resolve escalations: Handle escalation calls swiftly and effectively while maintaining a customer-first mindset.
Provide hands-on support: Answer agent questions, offer guidance, and ensure smooth day-to-day operations.
Manage member interactions: Step in during peak periods, monitor the Member Support Line, and ensure seamless service delivery.
Coach and mentor: Monitor calls, provide live feedback, and coach agents to enhance performance and meet quality standards.
Delegate tasks strategically: Assign maintenance tickets, reservations, and last-minute check-ins to the right team members to keep operations running efficiently.
Manage special projects: Oversee remote or closed-market tickets, urgent follow-ups, and special initiatives with a solutions-focused approach.

What You'll Need

English proficiency: Fluent (B2-C1)
At least 1 year of experience as a Supervisor in a BPO or call center environment.
Ability to work from our Polanco office — a collaborative, fast-moving environment.
Strong organizational skills: Attention to detail and ability to ensure nothing falls through the cracks.
Deep product expertise: A thorough understanding of the Landing product paired with excellent soft skills and problem-solving abilities.
Leadership mindset: Ability to mentor, coach, and empower others through constructive feedback.
Proactive and adaptable: A flexible, improvement-oriented approach to change and team development.
At least 6 months of tenure in your current role, with a proven track record of exceptional performance.

Compensation & Benefits

Salary: $22,000-$25,000MXN gross per month (depending on experience) + performance-based bonus
Grocery vouchers: $1,500MXN net per month
Vacation: 12 days per year (available after 90 days of employment)
Paid time off (PTO): 40 hours per year (available after 30 days of employment)
Health insurance: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision coverage
Parking: On-site parking for bikes, motorcycles, and cars
Travel benefit: $750 USD annually in Landing Stays

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Postulación rápida

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special projects product empleos en ciudad de méxico, dif

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Manager, Software Development Engineering

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Quiero recibir la alerta de empleo más reciente para special projects product en ciudad de méxico, dif

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