20 publicaciones de empleo destacadas de it support en ciudad de méxico, dif (¡Están contratando!)

IT Technical Support Representative (Mexico)
Compass Experience Labs —Álvaro Obregón, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- C++
Postulación rápida
IT Support Specialist, Associate
Infor —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Outlook
- Administración de personal
- Inglés
5d
IT Help Desk Analyst
Concord Servicing —Ciudad de México, CDMX
- $239,000 a $276,000 por año
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
- Seguro dental
- Seguro de vida
Postulación rápida
1d
IT Analyst, Desktop Support
Amer Sports —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
- Seguro de vida
Support Software Engineer, Senior
Infor —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- ERP systems
- Análisis de datos
MacOS IT Helpdesk Specialist
EOS —Ciudad de México, CDMX
- Licenciatura
Postulación rápida
IT Support Coordinator
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Licenciatura
- Sin título de educación superior
Postulación rápida
8d
IT SUPPORT
Nova Solutions —Ciudad de México, CDMX
- Microsoft Office
IT Operations Support Admin
Aplazo —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Sin título de educación superior
Postulación rápida
Customer Support Engineer
Paymentology —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Informática
- Inglés
- SQL
Technical Support Expert I | P3 & 6
SpotOn —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
- Seguro dental
Postulación rápida
5d
Customer Support Analyst
PPRO —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Licenciatura
- Habilidades de comunicación
- Seguro dental
- Descuento de gimnasio
10d
Strategic Student Program (SSP) - IT Local Support Intern
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- CAD
- Inglés
Desktop Support Senior Technician - Bilingual
TTEC —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Licenciatura
- Sin título de educación superior
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Fintech Tech Support
DiDi Global —Cuauhtémoc, CDMX
- Inglés
Customer Support Executive - REMOTE
Manatal Co LTD —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Informática
- Inglés
Postulación rápida
Agente bilingüe - tech support only!
Computacenter Mexico —Cuauhtémoc, CDMX
- $12,000 a $14,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
4d
Technical Support Specialist
Motive —Ciudad de México, CDMX
- Administración de personal
- Salesforce
- Inglés
IT System Specialist
ETAP —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Habilidades de organización
Application Support Analyst 2
BlackLine —Ciudad de México, CDMX
- Microsoft Office
- SQL
- Licenciatura

Quiero recibir la alerta de empleo más reciente para it support en ciudad de méxico, dif

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IT Technical Support Representative (Mexico)

Compass Experience Labs -
Álvaro Obregón, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Servicio al cliente
Inglés
.NET
C++
POS
Seguridad
Habilidades de comunicación

Descripción completa del empleo

MEET COMPASS

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Documents incidents and resolutions and provides updates to the knowledge base where applicable
Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Technology Requirements

A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
All agents must have a working camera to be used during training sessions and 1:1 conversation.
Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
All agents will be required to install third-party software in order to run the screen capture module:
- Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
Download speed must be at least 25 MBPS with latency (RTT) of <200ms.
Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
RAM: 16 GB

Qualifications

1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
Strong technical proficiency in hardware and networking
Good understanding of security best practices in a regulated business.
Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
Experience in POS troubleshooting is an edge, ALOHA experience is a plus
Exceptional English communication skills (written and spoken)

Benefits:

A fully remote work environment
This is currently a contract position, offering competitive wages
Comprehensive training on our products and services.
Career development opportunities, including internal promotions.
A positive and growing work culture that values diversity and inclusivity.

If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for assisting others, we encourage you to apply.

Postulación rápida

Refina tu búsqueda

it support empleos en ciudad de méxico, dif

IT Technical Support Representative (Mexico)

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IT Analyst, Desktop Support

Support Software Engineer, Senior

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IT Operations Support Admin

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Technical Support Expert I | P3 & 6

Customer Support Analyst

Strategic Student Program (SSP) - IT Local Support Intern

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Fintech Tech Support

Customer Support Executive - REMOTE

Agente bilingüe - tech support only!

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Quiero recibir la alerta de empleo más reciente para it support en ciudad de méxico, dif

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