20 publicaciones de empleo destacadas de customer experience specialist en xochimilco, dif (¡Están contratando!)

Ocean Customer Experience Specialist
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
Customer Service Specialist
SimplePractice —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Licenciatura
- Seguro dental
- Seguro de la vista
Junior Email & SMS Marketing Specialist
Community Sports Partners —Ciudad de México, CDMX
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Negocios
Postulación rápida
Email & SMS Marketing Specialist
Community Sports Partners —Ciudad de México, CDMX
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Negocios
Postulación rápida
Specialist, Customer Service
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Maestría
Customer Success Specialist
IPF Digital —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
14d
Customer Service Associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Customer Support Specialist (AI SaaS Platform)
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Habilidades de comunicación
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Compliance & Credit Specialist
Concord Servicing —Ciudad de México, CDMX
- $360,000 a $396,000 por año
- Tiempo completo
- Trabajo híbrido
- Microsoft Word
- Microsoft Excel
- Administración de personal
- Seguro dental
- Seguro de vida
Postulación rápida
4d
Integration Specialist | Workday & Enterprise Applications
Siemens —Colonia Polanco, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Informática
- ERP systems
Specialist, Retail Property & Facilities
Pandora Jewelry —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Mantenimiento
Licenciad@ en comercio internacional Commercial & Account Specialist
Latice R&S —Álvaro Obregón, CDMX
- $15,000 a $80,000 por mes
- Tiempo completo
- Oracle
- Experiencia en ventas
- ERP systems
Postulación rápida
Distribution Operations
McMaster-Carr —Los Ángeles, CDMX
- Licenciatura
- Experiencia en manufactura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Channel Specialist Wholesales
Campari Group —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Mercadotecnia
- Plan de adquisición de acciones empresariales
3d
Event Operations Specialist
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Administración de personal
- Inglés
Incident Management Specialist
Zebra Technologies —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Maestría
Lic. en comercio internacional Commercial & Account Specialist
Latice R&S —Álvaro Obregón, CDMX
- $15,000 a $80,000 por mes
- Tiempo completo
- Oracle
- Experiencia en ventas
- ERP systems
Postulación rápida
HelpDesk Support Specialist (CDMX)
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
Educator | Community Specialist Santa Fe
Lululemon —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Disponible para viajar
Customs Compliance Specialist - Classification
Buckland —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida

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Ocean Customer Experience Specialist

Maersk -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Microsoft Excel
Administración de personal
ERP systems
Inglés
Bachillerato
Tablas dinámicas
Administración del tiempo

Descripción completa del empleo

Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!

A year of growth, and we're just getting started! Our Global Service Centers (GSC) in Mexico has been thriving for over a year now, and we're taking it to the next level. As part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us—where your passion will navigate the future of global commerce.

Here’s the Deal:

The CX Representative provides world-class customer service through inbound and outbound calls, handling about 60 calls per day. They resolve last-mile delivery issues using effective communication, empathy, and problem-solving skills. The role requires attention to detail, time management, adaptability, and conflict resolution while coordinating between customers, delivery teams, stores, and warehouses to ensure seamless operations and a positive customer experience.

Key Responsibilities:

Provide world class service
Inbound/Outbound Calls
Customer Service Multichannel
Resolution of last mile delivery problems
Coordinate communication between customers, delivery teams, stores and/or warehouses

The Basics:

Academic Background: High School Diploma or Equivalent Job Experience
Years of Experience: 2 years in Contact Center, Forwarder or Customs Brokerage Firm
Software: ERP and Excel Intermediate (Pivot Tables & Formulas)
Technical Skills: Handle 60 Daily Calls (average)
English Level: B1-B2

Competencies:

Good Verbal Written and Presentation Skills
Multitasking
Time management Self-Motivated
Stakeholder Management
Customer focused

Please consider that as per country regulations due to foreigners’ employment legal guideline, from now on we can only consider Mexican Workers for our Americas Hub in Mexico City.

What we offer:

At Maersk, we offer exciting global career opportunities that enhance your skills through our award-winning, diversity-focused talent development programs. Our dynamic work environment keeps you energized and motivated, as you join a values-driven, diverse, and passionate team that truly supports one another. We are dedicated to fostering a culture of fairness, respect, responsibility, and care for our business and customers. With competitive compensation and benefits, our globally recognized talent policies ensure continuous investment in your personal and professional growth. We value diversity as a source of strength and are committed to helping you unlock your full potential as part of our high-performing teams.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

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Quiero recibir la alerta de empleo más reciente para customer experience specialist en xochimilco, dif

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