20 publicaciones de empleo destacadas de customer support representative en ciudad de méxico, dif (¡Están contratando!)

Customer Service Representative (AMS 360)
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
14d
Technical Support Representative
Peek —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
10d
Customer Excellence Representative |
Chemours —Miguel Hidalgo, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
- Seguro de vida
Postulación rápida
2d
Customer Experience Agent (Elite)
DoorDash —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad
Customer Care Representative
WireCo WorldGroup —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Oracle
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
2d
Sales Support Representative
WireCo —Nueva Industrial Vallejo, CDMX
- $18,000 por mes
- Tiempo completo
- Microsoft Excel
- Oracle
- Salesforce
- Seguro de vida
Postulación rápida
Customer Engagement Coordinator Center of Excellence – Mexico
Eli Lilly —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- Análisis de datos
Ocean Customer Experience Specialist
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
Videogames Customer Service (Portuguese, WRITTEN SUPPORT)
Keywords Studios —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Bachillerato
Postulación rápida
Customer Support Executive
NielsenIQ —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Administración del tiempo
Postulación rápida
1d
Customer Excellence Representative
The Chemours Company —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
2d
Associate, Customer Support
EVO Payments Mexico, S. de R.L. de C.V. —Álvaro Obregón, CDMX
- Servicio al cliente
- Bachillerato
- Servicios financieros
Postulación rápida
6d
Sales Representative
FAMACY GLASS GROUP CO., LTD. —Ciudad de México, CDMX
- Desde $26,300 por mes
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
Voice Agent (Customer Service Representative)
Epsilon Staffing —Santa Bárbara, CDMX
- $14,000 a $17,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
- Programa de referidos
Postulación rápida
Bilingual Contact Center Representative
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Permiso de maternidad y paternidad
9d
Representative, Authenticity
DoorDash —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad
Customer Retention Representative
CoinFlip —Benito Juárez, CDMX
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Salesforce
Postulación rápida
Specialist, Customer Service
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Maestría
Senior Customer Service Representative Bi-Lingual - Mexico City
THE ZAMORA AMERICAS, INC. —San Jerónimo Lídice, CDMX
- Bilingüe
- Servicio al cliente
- Inglés
Community Response Representative
DoorDash —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad

Quiero recibir la alerta de empleo más reciente para customer support representative en ciudad de méxico, dif

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Customer Service Representative (AMS 360)

Hire Overseas
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 14 días

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Administración de personal
Servicio al cliente
Inglés
Licenciatura
Habilidades de comunicación

Descripción completa del empleo

We're looking for a Customer Service Representative with hands-on experience in AMS 360 to support an insurance-focused client operation. This is a client-facing role where accuracy, responsiveness, and system fluency matter. You will handle inbound customer inquiries, manage policy-related requests, and navigate AMS 360 to keep records accurate and service moving without delays.

If you have worked in an insurance agency environment, know your way around AMS 360, and take pride in delivering clear and professional customer support, this role is a strong fit.

Why You'll Want to Join

You will be paid in USD (bi-monthly: every 15th and 30th)
Paid Time Off in accordance with company policy
Observance of Holidays per company guidelines
100% remote setup so you can work wherever you're most productive
Stable, client-facing role with clear ownership over customer interactions
Direct impact on client satisfaction and retention

What You'll Work On

Customer Support and Communication

Handle inbound customer inquiries via phone, email, or chat professionally and promptly
Resolve customer issues, answer policy-related questions, and escalate complex cases as needed
Follow up on open items and ensure every customer interaction is closed properly
Maintain a professional, clear, and empathetic communication style across all channels

AMS 360 System Management

Navigate AMS 360 to access, update, and manage customer and policy records accurately
Process policy changes, endorsements, renewals, and cancellations within the system
Ensure data integrity across all records and flag discrepancies for review
Generate reports and pull information from AMS 360 to support internal and client needs

Administrative and Operations Support

Maintain organized records and documentation for all customer interactions
Support internal teams with data entry, record updates, and workflow coordination
Identify recurring customer issues and surface them to the team for process improvement

What You Bring

Proven experience working with AMS 360 in a professional capacity
Background in insurance agency operations, customer service, or a related field
Strong written and verbal communication skills in English
High attention to detail and accuracy in data entry and record management
Organized, self-sufficient, and comfortable managing multiple open cases simultaneously
Comfortable working fully remotely with minimal oversight

Nice to Have

Experience in a licensed insurance agency or brokerage environment
Familiarity with insurance policy types including personal lines, commercial lines, or benefits
Experience with other agency management systems alongside AMS 360

How to Apply

Please include:

Your updated resume
A short Loom video (1 to 2 minutes) introducing yourself, describing your experience with AMS 360, and walking through how you handle a high-volume or complex customer service situation

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you know AMS 360, communicate clearly under pressure, and want a stable client-facing role where your attention to detail directly drives customer satisfaction, this role gives you the ownership and the consistency to do your best work.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

Initial Application - Submit your application and complete our prequalifying questions
Video Introduction - Record an video introduction to showcase your communication skills and work experience
Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
Recruitment Interview - Initial screening with our talent team
Executive Interview - Meet with senior leadership to discuss role alignment
Client Interview - Final interview with the client team you'd be supporting
Background & Reference Check - Professional reference verification
Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

Postulación rápida

Refina tu búsqueda

customer support representative empleos en ciudad de méxico, dif

Customer Service Representative (AMS 360)

Technical Support Representative

Customer Excellence Representative |

Customer Experience Agent (Elite)

Customer Care Representative

Sales Support Representative

Customer Engagement Coordinator Center of Excellence – Mexico

Ocean Customer Experience Specialist

Videogames Customer Service (Portuguese, WRITTEN SUPPORT)

Customer Support Executive

Customer Excellence Representative

Associate, Customer Support

Sales Representative

Voice Agent (Customer Service Representative)

Bilingual Contact Center Representative

Representative, Authenticity

Customer Retention Representative

Specialist, Customer Service

Senior Customer Service Representative Bi-Lingual - Mexico City

Community Response Representative

Quiero recibir la alerta de empleo más reciente para customer support representative en ciudad de méxico, dif

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