20 publicaciones de empleo destacadas en quality assurance supervisor (¡Están contratando!)

Training and Quality Manager
Concentrix —Vía Montejo, Yuc.
- Tiempo completo
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Supervisor Manufacturing Engineering
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Merit Medical Systems Inc. —Tijuana, B.C.
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DiDi Global —Cuauhtémoc, CDMX
- Inglés
- Negocios
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Cardinal Health —Ciudad Juárez, Chih.
- Administración de personal
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- Licenciatura
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Edgewell Personal Care Brands —Aguascalientes, Ags.
Maintenance Supervisor
BMW —San Luis Potosí, S. L. P.
- Administración de personal
- Mantenimiento
- Inglés
FBS Testing Supervisor
Capgemini —Aguascalientes, Ags.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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8d
Call Center Bilingual Quality Specialist & Trainer
B9 Inc —Desde casa
- $15,000 a $19,800 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Inglés
- Microsoft Office
Postulación rápida
Digital Project Manager
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
Postulación rápida
Gerente Regional
TripleTen —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
Lead Customer Management & Collections
Lendable —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- SQL
supervisor almacen
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
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- Experiencia en control de inventarios
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Agente de Prevención
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
- Primeros auxilios
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Purchaser
Marriott International, Inc —Peñón de los Baños, CDMX
- Tiempo completo
- Bachillerato
- POS
Oficial de prevención
Marriott International, Inc —Querétaro, Qro.
- Tiempo completo
- Bachillerato
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7d
Senior Buyer
Ascotech, S.A. de C.V. —Mexicali, B.C.
- Tiempo completo
- Microsoft Excel
- Oracle
- ERP systems
Recreation Experience Expert
Marriott International, Inc —Cancún, QRoo.
- Tiempo completo
- Bachillerato
- Primeros auxilios
- POS
Welding Supervisor
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
- Plan de adquisición de acciones empresariales

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Training and Quality Manager

Concentrix -
Vía Montejo, Yuc.

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Información del empleo

Tiempo completo
Hace 14 días

Cualificaciones

Microsoft Powerpoint
Microsoft Excel
Administración de personal
Centro de llamadas
Inglés
Microsoft Office
Administración del desempeño
Garantía de calidad
Licenciatura
Recursos humanos
Negocios
Liderazgo

Descripción completa del empleo

Job Summary

The Training and Quality Manager is responsible for overseeing and managing training and quality assurance programs within the organization. This role focuses on developing, implementing, and monitoring initiatives that enhance employee skills and performance while ensuring consistent quality standards across departments.

Key Responsibilities

Training Program Development
- Design and develop training programs aligned with business needs.
- Conduct training needs analysis and identify skill gaps.
- Collaborate with subject matter experts to create effective learning materials.
Training Delivery & Facilitation
- Deliver training sessions or coordinate delivery through trainers.
- Facilitate workshops, seminars, and virtual training sessions.
- Ensure employees acquire the knowledge and skills required for their roles.
Quality Assurance Processes
- Establish and maintain QA processes and procedures.
- Develop quality metrics and performance standards.
- Conduct audits and implement corrective actions for compliance issues.
Performance Monitoring & Evaluation
- Design and implement performance monitoring systems.
- Set KPIs and benchmarks for employee performance.
- Provide coaching and feedback to improve productivity and results.
Training Needs Analysis
- Continuously assess organizational training requirements.
- Partner with managers and supervisors to align training with business goals.
Continuous Improvement
- Evaluate training effectiveness and QA processes.
- Collect feedback and adjust programs to meet evolving needs.
- Drive innovation and best practices in training and quality.
Team Management
- Lead and develop a team of trainers and QA specialists.
- Support hiring, onboarding, and performance management.
- Promote professional growth within the team.
Reporting & Documentation
- Prepare reports on training outcomes, QA findings, and performance metrics.
- Present insights and recommendations to senior leadership.

Requirements

Education & Experience
- Bachelor’s degree in Business Administration, Human Resources, Education, or related field.
- 5+ years of experience in Training, Quality Assurance, or Operations (preferably in a call center or BPO environment).
- Previous experience managing teams.
Skills & Competencies
- Strong knowledge of training methodologies and adult learning principles.
- Experience with quality assurance frameworks and performance management systems.
- Excellent leadership, coaching, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Advanced communication and presentation skills.
Technical Skills
- Proficiency in MS Office (Excel, PowerPoint).
- Experience with LMS platforms and QA tools.
- Familiarity with performance metrics, KPIs, and reporting dashboards.
Other Requirements
- Advanced/Fluent English (required).
- Ability to work in a fast-paced, results-driven environment.
- Strong organizational and project management skills.

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quality assurance supervisor empleos

Training and Quality Manager

Logistics Specialist Production Planner (Sr.)

Supervisor Manufacturing Engineering

Supervisor II, Clean Room

Continuous Improvement Specialist

Supervisor de Produccion

Blades Manufacturing Supervisor

Maintenance Supervisor

FBS Testing Supervisor

Call Center Bilingual Quality Specialist & Trainer

Digital Project Manager

Gerente Regional

Lead Customer Management & Collections

supervisor almacen

Agente de Prevención

Purchaser

Oficial de prevención

Senior Buyer

Recreation Experience Expert

Welding Supervisor

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