20 publicaciones de empleo destacadas de assistance group en guadalajara, jal (¡Están contratando!)

Customer Service Representative - Personal lines
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por hora
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
14d
Customer Service Associate
UST —Guadalajara, Jal.
- Microsoft Word
- Microsoft Excel
- Administración de personal
- Seguro de vida
Postulación rápida
6h
Picking Group Leader
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Bachillerato
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Application Maintenance and Support. L2
NTT Ltd —Guadalajara, Jal.
- Mantenimiento
- Java
- SQL
Air Import Coordinator (Entry Level)
OEC Group —Guadalajara, Jal.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Inglés
- Seguro de la vista
Postulación rápida
6d
Product Materials Specialist
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Licenciatura
- Sin título de educación superior
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
HR Generalist-2
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
HR Generalist-1
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
Technical Project Manager
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Licenciatura
- Sin título de educación superior
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Manager - Field Services
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Training Specialist
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
- Recursos humanos
- Seguro de vida
Integrador de SW Embebido
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
Postulación rápida
Desktop Support Associate-Helpdesk
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Inglés
- Microsoft Office
- Bachillerato
Production Manager
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Licenciatura
- Sin título de educación superior
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Technical Support Representative
Peek —Guadalajara, Jal.
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
7d
Program Manager
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Oracle
- Inglés
- Seguro de vida
Remote Desktop Support Associate Helpdesk
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Inglés
- Microsoft Office
- Bachillerato
- Seguro de vida
Business Operations Planning Analyst
Micron —Tlaquepaque, Jal.
- Microsoft Excel
- Análisis de datos
- Maestría
14d
Supervisor Asociado de Producción
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Ensamblaje
- Licenciatura
6d
Partner Renewal Specialist
Diligent Corporation —Guadalajara, Jal.
- Administración de personal
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

Quiero recibir la alerta de empleo más reciente para assistance group en guadalajara, jal

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Customer Service Representative - Personal lines

Molina Insurance Group -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Desde $20,000 por hora
Hace 14 días

Cualificaciones

Bilingüe
Administración de personal
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés
Habilidades de comunicación

Descripción completa del empleo

This position is currently remote. However, the person who enters should be prepared to transition to a hybrid or in-office work arrangement within the coming months, based on business needs.

Job Summary

Provides customer service and administrative support for personal insurance clients while maintaining accurate policy records, preparing insurance quotes, and assisting clients throughout the entire policy lifecycle. Supports daily insurance operations by managing client communications, processing applications, coordinating renewals, and ensuring a professional and efficient customer experience.

Job Responsibilities

Prepares accurate personal insurance quotes based on client needs and company guidelines.
Follows up with prospective and existing clients through phone calls, email, text messages, and other communication channels to provide timely assistance and maintain strong customer relationships.
Completes insurance applications accurately while ensuring all required documentation is collected.
Verifies customer information, including coverage details and other policy-related information.
Guides clients throughout the insurance process, from initial inquiries to policy issuance and ongoing service.
Assists clients with policy servicing requests, including payment method updates, billing inquiries, policy changes, and other account maintenance requests.
Provides proactive support during policy renewal periods by contacting clients, reviewing coverage needs, and ensuring policies remain active.
Maintains detailed, accurate, and organized notes regarding customer interactions, policy updates, and follow-up activities within the CRM system.
Responds professionally to customer questions and concerns while delivering exceptional service across all communication channels.
Collaborates with insurance agents and internal team members to ensure timely processing of customer requests.
Demonstrates the highest level of professionalism, confidentiality, and attention to detail when handling sensitive customer information.
Participates in ongoing training, team meetings, and professional development opportunities to continuously improve product knowledge and customer service skills.

Qualifications

One year of experience in Customer Service, Call Center, Insurance, Banking, Financial Services, or a related customer-facing role preferred.
Previous experience handling customer payments, billing inquiries, or account servicing is preferred.
Experience working with CRM systems or insurance management software is considered an asset.
Strong computer skills and the ability to quickly learn new technology platforms.
Bilingual English and Spanish proficiency required.

Job Skills and Abilities

Excellent written communication skills with the ability to create clear, organized, and detailed customer notes.
Strong verbal communication and interpersonal skills with a customer-first mindset.
Highly organized with exceptional attention to detail and accuracy.
Ability to prioritize multiple tasks while maintaining quality and meeting deadlines.
Proactive approach to problem-solving and willingness to go above and beyond to assist customers and teammates.
Comfortable working with multiple software platforms and technology-based systems.
Professional demeanor with strong customer service, confidentiality, and relationship-building skills.
Ability to work independently while collaborating effectively within a team environment.

Job Type

Full-time

Job Type: Full-time

Pay: From $20,000.00 per hour

Work Location: Remote

Postulación rápida

Refina tu búsqueda

assistance group empleos en guadalajara, jal

Customer Service Representative - Personal lines

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Air Import Coordinator (Entry Level)

Product Materials Specialist

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HR Generalist-1

Technical Project Manager

Manager - Field Services

Training Specialist

Integrador de SW Embebido

Desktop Support Associate-Helpdesk

Production Manager

Technical Support Representative

Program Manager

Remote Desktop Support Associate Helpdesk

Business Operations Planning Analyst

Supervisor Asociado de Producción

Partner Renewal Specialist

Quiero recibir la alerta de empleo más reciente para assistance group en guadalajara, jal

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