20 publicaciones de empleo destacadas de customer service analyst en monterrey, nle (¡Están contratando!)

Service Desk Level 1 Analyst (Mexico)
DYOPATH —Monterrey, N. L.
- Home Office (Desde casa)
- Informática
- Servicio al cliente
- Microsoft Office
- Seguro de vida
Postulación rápida
IT Service Analyst M365
Corning —Obispado, N. L.
- Microsoft Access
- Microsoft Outlook
- Administración de personal
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Customer Service Rep I
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Plan de adquisición de acciones empresariales
8d
People Data Analyst
PepsiCo —San Nicolás de los Garza, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
11d
(MX) GENERAL ACCOUNTING SR ANALYST
CEMEX —Monterrey, N. L.
- Microsoft Word
- Microsoft Excel
- Microsoft Access
14d
Accounts Payable Analyst-Monterrey
John Deere —San Pedro Garza García, N. L.
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Logistics Analyst
Vertiv —Monterrey, N. L.
- Administración de personal
- Servicio al cliente
- Microsoft Office
1d
US Payroll Analyst
PepsiCo —San Nicolás de los Garza, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
AR Analyst
RS Americas —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Sr Accounts Payable Analyst
nVent —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
HR Ops Sr Coordinator
PepsiCo —San Nicolás de los Garza, N. L.
- Microsoft Excel
- Administración de personal
- Inglés
12d
AR Collections Senior Analyst)
Xylem —Guadalupe, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Accounts Receivable Analyst L2
MAHLE GmbH —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Inglés
Accounts Payable Associate
nVent —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Financial Associate Analyst
Avasant —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Postulación rápida
Collections Analyst
Epicor —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- ERP systems
HR Shared Services Analyst
Midea —Monterrey, N. L.
- Microsoft Excel
- Oracle
- Administración de personal
Postulación rápida
13d
Analyst HR Mfg Ops Chillers
Johnson Controls —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
4d
Credit Management & Customer Master Data Senior Analyst
Xylem —Guadalupe, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
AR Collections Analyst
Xylem —Guadalupe, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura

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Service Desk Level 1 Analyst (Mexico)

DYOPATH -
Monterrey, N. L.

Postulación rápida

Información del empleo

Beneficios

Vales de despensa
Seguro de vida

Cualificaciones

ITIL Foundation
Informática
Servicio al cliente
Microsoft Office
Bachillerato
Licenciatura

Descripción completa del empleo

Join DYOPATH as a Service Desk Level 1 Analyst

Are you passionate about helping people solve tech challenges and keeping their day running smoothly?

DYOPATH is looking for a Service Desk Level 1 Analyst who loves problem-solving, thrives in a fast-paced environment, and is committed to delivering exceptional customer service.

Why You'll Love Working Here

Purpose with Passion – Join a company whose L.O.V.E. philosophy—Living Our Values Every Day—turns everyday work into meaningful impact.
Grow & Thrive – From certifications to career paths, DYOPATH invests in your ongoing development.
Award-Winning Culture – Known for outstanding IT service, we bring the same dedication internally: toward each other.
Fun & Respectful Teamwork – Collaborative, upbeat environments where achievements are celebrated!

Awesome Benefits

Savings / Monthly 13% cap
Pantry Vouchers 9% deposited every month
Christmas Bonus: 25 days of your daily income
Vacations - 12 days after the first year
Anniversary Bonus - 10 days of base salary
Vacation Premium – 40% first year
Major Medical Insurance covers you and your immediate family
Life Insurance
Quarterly Bonus
Marriage or Bereavement Time off
Maternity/Paternity Time off
Ergonomic Chair
250 pesos monthly stipend for internet and electricity

Role Overview

Location: Remote (Mexico)
Schedule: 1st Shift (8a-5p CST)
Pay Rate: 14,000 MXN

Your Mission as a Service Desk Level 1 Analyst

Be the first point of contact for technical support via phone, email, and chat.
Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, software, and networks.
Log all interactions in the ticketing system and escalate when needed.
Ensure timely and accurate resolution of issues while delivering exceptional customer service.
Follow up with users to confirm satisfaction.
Invest in yourself: pursue training, certifications, and ongoing learning.
Participate in special projects that enhance service delivery.

What You Bring to the Team

Education & Certifications

High school diploma or equivalent required; Associate or Bachelor's degree in Computer Science or related field preferred.
Professional certifications (or working toward):
- HDI Support Center Analyst (HDI-SCA)
- ITIL Foundation
- Microsoft 365 Certified: Fundamentals

Experience & Skills

1–2 years in a technical support role, preferably in a service desk environment.
Strong customer service skills with the ability to explain technical solutions clearly.
Proficiency in Windows OS, Microsoft Office suite, and basic network troubleshooting.
Familiarity with ITIL or similar service frameworks a plus.
Ability to work independently and collaboratively.
Excellent problem-solving and multitasking skills.

Why This Role Rocks

As a Service Desk Level 1 Analyst, you'll be the hero who keeps users productive and happy. You'll learn, grow, and become a vital part of a team that values your contributions and invests in your future.

Ready to Kickstart Your IT Career?
If you're excited to make a real difference and love solving tech puzzles in a team-first culture, DYOPATH wants you! Apply now to become our next Service Desk Level 1 Analyst

This role is open to applicants in Mexico only.

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para customer service analyst en monterrey, nle

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