20 publicaciones de empleo destacadas en total recovery (¡Están contratando!)

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Head of Collections
SpeedyDollar —Roma Sur, CDMX
- $68,000 a $100,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Análisis de datos
Postulación rápida
4d
Sr. Commodity Specialist
Sensata Technologies, Inc. —Aguascalientes, Ags.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Commission Analyst II - MX
Rackspace —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
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Manager, Facilities and Project Management
PKC Group —Ciudad Acuña, Coah.
- Tiempo completo
- Microsoft Outlook
- Administración de personal
- ERP systems
10d
Bilingual Collections Specialist – U.S. Market
SpeedyDollar —Roma Sur, CDMX
- $23,000 a $32,000 por mes
- Incluye fines de semana
- Bilingüe
- Inglés
- Bachillerato
Postulación rápida
2d
Commodity Specialist
Sensata Technologies, Inc. —Tijuana, B.C.
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- Microsoft Powerpoint
- Microsoft Word
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Power Transformer Service Engineer
Siemens Energy —Guanajuato, Gto.
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Collections Supervisor
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- CRM software
- Microsoft Excel
- Servicio al cliente
- Seguro de vida
Postulación rápida
BCG Platinion | Senior AI Tech Consultant, Cybersecurity
Boston Consulting Group —Ciudad de México
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Property Damage Specialist/Adjuster
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
Project Procurement Specialist
Sensata Technologies, Inc. —Aguascalientes, Ags.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Automobile Express Claims Analyst I
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Presencial
Postulación rápida
Property Damage Claims Adjuster
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Habilidades de organización
Postulación rápida
Property Damage Manager
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
Production Planner (Fabrication)
Schneider Electric —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
Supplier Quality Specialist (Electronics)
Hunter Douglas —Ensenada, B.C.
- Administración de personal
- Licenciatura
- Mejora continua
- Seguro dental
- Seguro de la vista
Postulación rápida
Manufacturing Supervisor – Coil Shop
Carrier —Santa Catarina, N. L.
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- Inglés
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6d
Sr Product Development Engineer
Fortune Brands —Monterrey, N. L.
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Supplier Development Coordinator
MillerKnoll —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Oracle
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IT Supervisor
Corning —Reynosa, Tamps.
- Administración de personal
- Informática
- ERP systems
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo

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Head of Collections

SpeedyDollar
Roma Sur, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$68,000 a $100,000 por mes
Hace 4 días

Cualificaciones

Microsoft Excel
Administración de personal
Análisis de datos
Inglés
Licenciatura
Tablas dinámicas
Negocios
Liderazgo
Negociación

Descripción completa del empleo

Head of Collections – U.S. MarketSpeedyDollar, part of Aventus Group, is launching its lending operations in the United States, and we are looking for an experienced Head of Collections to build and lead our U.S. collections operation from Mexico City.

Aventus Group is an international FinTech group with 17 consecutive profitable years, a business network spanning 22+ countries, and nearly 5,000 professionals worldwide. In the first half of 2026 alone, the Group’s lending companies issued more than €851 million in loans across international markets.

This is not a traditional collections management role. We are entering the U.S. market and are looking for a senior collections leader who has hands-on experience managing U.S. consumer collections from Mexico and understands how to build a high-performing operation in a highly regulated environment.

You will have the opportunity to build the collections function from the ground up, shape the strategy, processes, technology, team structure and performance model, and directly influence the growth of SpeedyDollar in the U.S.

We are looking for someone who combines strong operational leadership with a deep understanding of U.S. collections strategy, performance management, compliance, analytics, automation and contact-center operations — and who wants real ownership rather than simply managing an established process

Key Responsibilities

· Build and lead the U.S. Collections function, including team structure, recruitment, training, performance management and coaching.

· Own the end-to-end collections strategy across delinquency stages, from early-stage collections through late-stage recovery, including segmentation, contact strategies, PTP management and payment arrangements.

· Drive collections performance through data and analytics, monitoring key KPIs such as RPC, PTP conversion, cure rate, liquidation/recovery rate, roll rates, productivity and cost of collection.

· Design and continuously optimize omnichannel collection campaigns, including dialer, SMS, email, IVR/voice automation and other approved communication channels.

· Define contact strategies and operational controls in accordance with U.S. collections requirements, including contact frequency, calling windows, consent management and exclusion rules.

· Use automation, testing and technology to improve recovery, including segmentation, A/B testing, dialer optimization and AI-driven collections initiatives.

· Manage external collection partners and vendors, ensuring strong performance, cost efficiency and compliance.

· Work closely with IT, Legal, Risk and Operations to develop scalable processes and ensure the collections operation meets business and regulatory requirements.

Requirements

Education Bachelor’s degree in Business Administration, Finance, Economics, or a related field preferred.

Professional Experience Minimum 2 years of experience in a collections leadership role, such as Collections Manager, Senior Collections Manager, Head of Collections, or equivalent.

Mandatory hands-on experience managing collections for the U.S. market from Mexico or another nearshore location.
Experience in consumer lending, fintech, personal loans, auto finance, credit cards, or another U.S. consumer finance environment strongly preferred.
Proven experience managing collections teams and delivering measurable improvements in recovery, cure rates, roll rates, productivity, and cost of collection.
Experience designing or managing collections strategies across different delinquency stages, including early-stage, late-stage, and recovery.

Language

Advanced English proficiency is mandatory (C1 level or equivalent). The candidate must be able to communicate confidently with U.S.-based partners, vendors, Legal, Compliance, and senior management, as well as work with documentation and regulations in English.
Native or fluent Spanish.

Technical & Collections Knowledge

Strong understanding of collections KPIs, including RPC, PTP, PTP conversion, cure rate, liquidation/recovery rate, roll rates, contact rate, productivity, and cost of collection.
Strong experience with collection systems, CRMs, dialers, and reporting tools.
Advanced Excel skills, including data analysis, reporting, and pivot tables.
Experience with multichannel collections strategies, segmentation, campaign management, and performance optimization.
Experience working with and managing external collection agencies and technology/service providers.
Working knowledge of U.S. collections compliance requirements, including FDCPA, Regulation F, TCPA, calling restrictions, consent management, and contact-frequency requirements, is strongly preferred.
Experience with automation, AI, predictive analytics, dialer optimization, or data-driven collections strategies is a strong advantage.

Leadership Profile

Strong leadership and team-building capabilities.
Highly analytical and commercially minded.
Ability to make decisions based on data and business impact.
Strong ownership mentality and ability to build processes from the ground up.
Excellent communication, negotiation, and stakeholder-management skills.
Comfortable working in a fast-growing environment where the U.S. collections operation is being built from the ground up.

What We Offer

Competitive compensation: $68,000 MXN gross monthly base salary + performance bonus of up to $32,000 MXN per month (up to $100,000 MXN total monthly compensation).
Major Medical Expenses Insurance (SGMM).
Company-provided parking.
The opportunity to build and lead the U.S. Collections function from the ground up within an established international FinTech group.
Direct influence on collections strategy, technology, automation, team structure and business performance.
Significant professional growth opportunities as SpeedyDollar expands its operations in the U.S.

Location: Av. Insurgentes Sur 550, Roma Sur, Mexico City

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Work Model: On-site

Ready to build and lead a U.S. collections operation from the ground up?
Apply with your CV in English through the platform.

Job Types: Full-time, Contract

Pay: $68,000.00 - $100,000.00 per month

Work Location: In person

Postulación rápida

Refina tu búsqueda

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