Digital Marketing Strategist / Account Manager
Type: Part-time / Full-time
Location: Remote — LATAM preferred
About Figmints
Figmints is a dynamic, fast-paced digital marketing and sales firm rooted in strong values and a faith-inspired mission, though belief isn’t required to be part of the team. We're a community of creative thinkers, proactive problem-solvers, and growth-minded professionals working to drive real impact through innovation and collaboration.
Our Core Values
Journey to Solutions with Grit – Roll up your sleeves, and figure it out.Spirit of Hospitality – We are here to serve our clients, and each other.Approach with Empathy – Put yourself in their shoes.Let your Yes be Yes & your No be No – Accountability; do what you commit to.Own it, Grieve it, Redeem it – Mistakes happen; how you respond matters.Impact – Work that generates wow.Adaptability – A readiness to adjust, learn, and respond with resilience when circumstances change.
What You’ll Do
As a Digital Marketing Strategist / Account Manager, you’ll play a critical role in managing client relationships, owning account management responsibilities, planning strategic marketing initiatives, and guiding internal teams to deliver exceptional results. You will collaborate directly with clients, support cross-functional teams, and partner with Executive Leadership to determine the best paths forward. Strong HubSpot experience is highly beneficial and preferred.
Client Strategy & Management
- Work 1-on-1 with clients to develop comprehensive marketing plans.
- Understand client goals, translate them into actionable strategies, and ensure deliverables align with expectations.
- Report progress to internal teams and help ensure tasks stay on track.
- Serve as the main point of contact for assigned clients, building strong, trusted relationships.
- Lead regular client check-ins, status updates, and strategy conversations.
- Ensure client needs, expectations, deadlines, and priorities are clearly communicated to the internal team.
- Proactively identify opportunities to improve client results, strengthen relationships, and add value.
- Support client retention by maintaining consistent communication, accountability, and a high level of service.
- Escalate client concerns, blockers, or strategic needs to leadership when appropriate.
Account Management & Project Coordination
- Coordinate with creative, content, web, paid media, and leadership teams to keep projects moving forward.
- Monitor project timelines, deliverables, and client requests to ensure work is completed accurately and on time.
- Prepare meeting agendas, recap notes, next steps, and follow-ups after client calls.
- Help manage client feedback, approvals, and scope conversations with clarity and professionalism.
- Keep internal teams aligned on priorities, responsibilities, and next steps.
- Help ensure client communications are timely, professional, and organized.
- Track project status and flag potential risks, delays, or changes in scope.
Campaign & Marketing Oversight
- Support and oversee email campaigns, including setup, optimization, and reporting.
- Conduct data analysis and prepare performance reports for clients and leadership.
- Assist in sales enablement efforts through strategic planning, tool setup, and content alignment.
- Provide direction or oversight on SEO, social media management, paid digital spend, and general web technologies.
- Help connect marketing performance insights to strategic client recommendations.
HubSpot & CRM Responsibilities
- Have a solid understanding of how the CRM works and how information is organized.
- Manage HubSpot to support the sales, marketing, and customer service teams.
- Set up and monitor basic automated tasks and simple processes in the CRM.
- Keep the database clean, organized, and up to date.
- Create easy-to-understand reports and dashboards to show overall progress.
- Troubleshoot common HubSpot issues and help team members use the platform effectively.
What You Bring
- 2+ years of experience in digital strategy, marketing management, account management, client services, or a CRM-focused role.
- Strong understanding of marketing databases, CRMs, and workflow architecture; HubSpot experience strongly preferred.
- Experience managing client relationships, expectations, timelines, and deliverables.
- Ability to translate complex data and client needs into clear, actionable plans.
- Strong communication and presentation skills for client-facing interactions.
- A proactive, adaptable mindset with strong problem-solving abilities.
- Familiarity with key digital marketing functions, including email, SEO, paid media, social, and web strategy.
- Strong organizational skills and the ability to manage multiple clients, priorities, and moving pieces.
- A commitment to Figmints’ core values and a desire to contribute meaningfully to a mission-driven team.
- Ability to confidently navigate new tools, technologies, and client environments.
To apply please fill out this video interview:
https://careers.interviewer.ai/interview/0f6faf70-de2d-4b41-ac92-806fb7aec356
Equal Opportunity Employer
We are an Equal Opportunity Employer and value diversity of thought, background, and belief. We’re committed to building an inclusive environment where all team members thrive.
Job Types: Full-time, Part-time
Pay: $20,000.00 - $26,079.93 per month
Work Location: Remote
