18 publicaciones de empleo destacadas en doordash (¡Están contratando!)

DoorDash for Business Support Representative
DoorDash —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad
Sr. Customer Support Representative, Bilingual
DoorDash —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Microsoft Excel
- Experiencia en ventas
- Permiso de maternidad y paternidad
Customer Experience Associate
NABIS —Desde casa
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Servicio al cliente
Accounting Operations Supervisor
NABIS —Desde casa
- Home Office (Desde casa)
- Microsoft Excel
- Capacitación
- QuickBooks
Postulación rápida
Operations Specialist I, Remote Assistance (Night Shift)
DoorDash Mexico —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- Bachillerato
Postulación rápida
4d
LOPOP Support Representative
DoorDash —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad
Support Operations Trainer
DoorDash Mexico —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
Postulación rápida
2d
Senior Billings Analyst
DoorDash Mexico —Ciudad de México, CDMX
- Microsoft Excel
- Salesforce
- ERP systems
Postulación rápida
12d
Senior Accountant - Intercompany
DoorDash Mexico —Ciudad de México, CDMX
- Microsoft Excel
- Oracle
- ERP systems
Postulación rápida
Cash Application Associate
NABIS —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- QuickBooks
Postulación rápida
Technical Support Liaison
NABIS —Desde casa
- Home Office (Desde casa)
- DevOps
- SQL
9d
Support Specialist, Labs
DoorDash Mexico —Ciudad de México, CDMX
- Microsoft Excel
Postulación rápida
Cloud Developer (Remote/LatAm)
Vergo —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Inglés
- Java
Postulación rápida
Technical Specialist Internship
Deliverect —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Inglés
Postulación rápida
Senior WFM Planning Analyst
DoorDash Mexico —Ciudad de México, CDMX
- Microsoft Excel
- SQL
- Experiencia en operaciones bancarias
Postulación rápida
Manager, Customer Onboarding
Owner.com —México
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Manejo de grupos
- Liderazgo
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Customer Support Representative (Mexico) - August 4th Start Date
Owner.com —México
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Account & Driver Partnership Specialist
Wingz LatAm —México
- Home Office (Desde casa)
- CRM software
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

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Bilingual Customer Support Representative (Remote – Mexico)
Gulf Coast Nearshore —Desde casa
We are seeking a bilingual customer support professional to join our team and work directly with U.S.-based customers and internal departments.
$9,770.95 a $21,886.79 por mes
Postulación rápida
Bilingual Customer Support Representative
Resolv.Global —Desde casa
Minimum 1 year of customer service or call center experience. Respond to customer inquiries via phone, email, and support channels.
Postulación rápida

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DoorDash for Business Support Representative

DoorDash -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Microsoft Excel
Experiencia en ventas
Upselling
Inglés
Etiqueta telefónica

Descripción completa del empleo

Role Purpose

We are looking for a highly adaptable Universal Customer Service Representative to serve as the backbone of our support ecosystem. Unlike traditional specialized roles, you will act as a holistic problem solver, managing interactions across all channels (Phone, Live Chat, and Web/Email) and supporting our entire community, including both Consumers (Cx) and Dashers (Dx). You are the "all-terrain" teammate capable of shifting from a complex delivery logistics issue to a promotional billing inquiry without missing a beat.

Key Responsibilities

Customer Service Mastery: Deliver high-quality resolution across Phone, Chat, and Web platforms, maintaining the unique tone and speed required for each medium.
Holistic Advocacy: Support both Dashers and Consumers, ensuring a balanced "360-degree" view of the delivery lifecycle to resolve friction points at the source.
Real-Time Problem Solving: Navigate complex issues involving order status, promotional disputes, account security, and real-time logistics.
Insight Generation: Actively identify and report recurring product friction points to help improve the overall user experience.
Performance Excellence: Meet and exceed core KPIs, including DWR (Did We Resolve), and Average Handle Time (AHT) while maintaining strict quality and grammar standards.

Requirements & Qualifications

Linguistic Agility: Exceptional written and verbal communication skills; ability to switch between professional phone etiquette and concise, fast-paced chat interactions.
Advanced English level.
Reading comprehension and attention to detail : The ideal candidate possesses a sharp eye for detail and high-level reading comprehension. In this role, success hinges on your ability to meticulously parse complex documents, identify subtle nuances that others might overlook, and translate written guidelines into precise, error-free execution
Technical Savvy: Proficiency in navigating multiple CRM tools, internal databases, and communication platforms simultaneously.
Sales & Persuasion Nuance: Ability to integrate soft-sales skills (such as DashPass upselling) and retention techniques into standard support flows.
Resilience: Comfort with high-volume environments and the ability to remain empathetic under pressure.

Availability & Work Environment

Open Availability: Flexibility to work a variable schedule, including mornings, evenings, weekends, and holidays to meet the needs of our 24/7 community.
Hybrid Flexibility: This is a hybrid role. You must be available to work on-site 1–2 days per week (location/frequency subject to change based on business needs).
Reliable Setup: When working remotely, a quiet, professional environment with high-speed internet is required.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also aim to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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doordash empleos

DoorDash for Business Support Representative

Sr. Customer Support Representative, Bilingual

Customer Experience Associate

Accounting Operations Supervisor

Operations Specialist I, Remote Assistance (Night Shift)

LOPOP Support Representative

Support Operations Trainer

Senior Billings Analyst

Senior Accountant - Intercompany

Cash Application Associate

Technical Support Liaison

Support Specialist, Labs

Cloud Developer (Remote/LatAm)

Technical Specialist Internship

Senior WFM Planning Analyst

Manager, Customer Onboarding

Customer Support Representative (Mexico) - August 4th Start Date

Account & Driver Partnership Specialist

More jobs to discover

Quiero recibir la alerta de empleo más reciente para doordash

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