At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
JOB SUMMARY
Maintain & support existing Integration business system applications. IBM Sterling Integrator (SI), Axway B2Bi and all associated support systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Application Administration
- Ability to perform all duties of the Application Administrator II.
- Windows and Linux OS experience.
- Perform application troubleshooting and maintenance activities.
- Perform application upgrades and patching.
- Maintain good working relationships with application Vendors.
- Maintain application integrity.
- Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
- Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
- Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
- Maintain discretion and confidentiality in all areas pertaining to the IT systems.
- Comply and follow all procedures within the company security policy.
- Provide leadership in Integration projects for both Customers and Vendors
- Provide regular updates to appropriate managers.
- Drive continuous improvement through trend reporting analysis and metrics management.
- Document application processes and procedures.
- Assure that procedures and work instructions are efficient and not redundant.
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are consistent with industry standards.
- Understand and embrace the business and IT strategic direction.
- Effective and efficient workload management. Good email management skills. Prompt meeting attendance.
- Work with Audit teams and adhere to compliance procedures.
- Respond to and participate in on-call support and scheduled maintenance activities.
- Improve and keep skill sets relevant and up to date.
- Travel to and attend annual Vendor conferences.
- Work irregular hours when needed.
Partner Integration
- Understand B2B concepts and protocol such as AS2/AS3, SFTP, SSH, PKI digital certificate encryption and management.
- Interact with functional resource to understand &/or clarify requirements.
- Develop architectural and process solution per our technical analysis to match functional specification.
- Work with senior eCommerce programmer to prepare technical specifications for more complex projects.
- Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Support
- Provide assistance to EC Operations staff in supporting Trading Partners as required
- Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
Teamwork
- Participate in the exchange of ideas and information within the department.
- Ask questions; encourage input from team members.
- Confer with reporting manager on complex or unusual situations.
- May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
- Customer service skills as well as effective communication skills – both verbal and written.
- Ability to follow written and verbal directions.
- Good working knowledge of standard computer operating systems, i.e. Microsoft, Linux. Knowledge of Sterling Integrator, and Axway B2Bi.
- Understanding of database objects, tables, views, keys, indexes, stored procedures.
- Understanding of software design methodologies.
- Working knowledge of Relational Databases.
- Ability to develop Visio diagrams and PowerPoint presentations.
- Knowledge of networking protocols.
- Knowledge of SAP and IDOC processing.
- Knowledge of EDI standards ANSI, EDIFACT. Rosettnet Standard PIP 2.0.
- Good logical, analytical & mathematical skills.
- Good organizational skills.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to operate a personal computer including using a Windows based operating system and related software.
- Advanced PC skills, including training and knowledge of Jabil’s software packages.
- Ability to deal with standardized situations with only occasional or no variables.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Requirements
Bachelor´s degree required
Fluent English speaker (this role will provedie regional support)
Strong experience with Linux is required
TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to
[email protected] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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