20 publicaciones de empleo destacadas de customer service team lead en zapopan, jal (¡Están contratando!)

Customer Service Team Lead
TTI Latin America —Guadalajara, Jal.
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Seguro de vida
Remote Inbound Sales Representative
Just Power —Guadalajara, Jal.
- $3,597.22 a $20,000.00 por semana
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Administración de personal
- Experiencia en ventas
Postulación rápida
1d
Senior Employee Service Manager
IGT —Zapopan, Jal.
- Microsoft Excel
- Administración de personal
- Mejora continua
5d
Director, LATAM SC Customer Operations and Logistics
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- PMP
- Análisis de datos
2d
Senior Specialist Customer Supply Chain
Infineon Technologies AG —Guadalajara, Jal.
- Tiempo completo
- ERP systems
- Inglés
- Licenciatura
Airport Deputy Manager, FIFA World Cup 26™ | Guadalajara (GDL)
FWC2026 —Guadalajara, Jal.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Airport Deputy Manager, FIFA World Cup 26™ | Guadalajara (GDL)
FIFA —Guadalajara, Jal.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Analyst Collections / Team Lead
RXO, Inc. —Guadalajara, Jal.
- Tiempo completo
Customer Service & Planning Supervisor
IEE —Zapopan, Jal.
- Administración de personal
- Servicio al cliente
- Inglés
Sales & Customer Service
Glassford Moncada —Guadalajara, Jal.
- $15,000 por mes
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
23h
Sales & Marketing Assistant
TRUE OMNI —La Villa, Jal.
- $20,000 a $34,000 por mes
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en ventas
- Inglés
- Seguro dental
- Seguro de la vista
Postulación rápida
Senior Customer Success Advisor (Operations)
SITA Switzerland Sarl —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
8d
Sr. Program Manager (Business Unit)
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Specialist - Workforce Management 4A
EDM S de RL de CV —Zapopan, Jal.
- Administración de personal
- Inglés
- Maestría
Postulación rápida
1d
Process Developer-Customer Service
EDM S de RL de CV —Zapopan, Jal.
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Servicio al cliente
Postulación rápida
Bilingual Remote Sales Representative - R215
Hyre —Guadalajara, Jal.
- $88 a $159 por hora
- Turno de 8 horas
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Logistics Team Leader (Material Planning)
Hella —Guadalajara, Jal.
Airport Deputy Manager FIFA World Cup 26 Guadalajara GDL
FIFA World Cup 2026 —Guadalajara, Jal.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager - Field Services
NTT Ltd —Guadalajara, Jal.
- Microsoft Excel
- Administración de personal
- Inglés
5d
Executive Assistant
HP —Tlaquepaque, Jal.
- Tiempo completo
- Inglés
- Bachillerato
- SharePoint

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Customer Service Team Lead

TTI Latin America
Guadalajara, Jal.

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Información del empleo

Beneficios

Seguro de vida

Cualificaciones

Bilingüe
Microsoft Word
Microsoft Excel
Microsoft Outlook
Administración de personal
Plurilingüe
Servicio al cliente
Inglés
Microsoft Office
Licenciatura
Negocios
Administración del tiempo

Descripción completa del empleo

TTI Latin America is in search of our next Customer Service Team Lead. This role is accountable to guarantee that remote Customer Service Team performs their functions in manner, time, with high quality, efficiently and effectively to allow the ISR team to meet/exceed budget goals (Sales/GP%). Maintain total customer satisfaction through excellent service with inputs from the Manager.

What our Customer Service Team Lead do:

Effectively supervise and ensure the optimal operation of the Customer Service team members by holding them responsible for meeting management initiatives, expectations, discipline policies, provide ongoing instructions and implementing processes and procedures.
Ability to lead, provide training and oversee day-to-day Customer Service team performance and workflow to guarantee exceeding the continuously evolving service expectations of the customer base, thereby enhancing the overall TTI customer experience.
Participate in the hiring process for new team members. Conduct training, orient, onboard new hires, ensure timely and form completion of Training.
Responsible for identifying areas to improve within the team, work with management to implement necessary actions to enhance such areas and to keep records of the different skill levels.
Verifies that the needs of Sales team and Customers are being met by soliciting feedback regularly, this way ensuring that the team is meeting performance expectations.
Continuously monitors the morale, healthy work environment, job satisfaction and assist the management team in keeping the team motivated, challenged and ensure employee retention; responsible for advising the management team of any possible issues that could affect our operation.
Provides support to team members by resolving conflict, managing stressors in the workplace, and advocating for team members when needed; conducts regular 1:1 with all the team members and listens to feedback.
Escalation Management, Root Cause Analysis and attendance management.
Manages teams with integrity, ethical business practices and in accordance with TTI policies and procedures.

What we look for:

Bachelor’s degree business related preferred.
Must have experience in customer service, four or more years working in electronics distribution with exposure to the operational function and experience of 3 years managing personnel that reports directly.
Bilingual – Excellent Written & Verbal Proficiency in Spanish/English.
Proven literacy in using application software such as Microsoft Office including Outlook, Word with an emphasis on Excel.
Strong analytical and problem-solving skills which requires creative thinking.
Exhibits strong interpersonal/teamwork skills in order to build effective working relationships.
Possesses a strong customer service orientation in order to respond needs in a timely manner.
Organized with good time management skills including multi-tasking and ability to reprioritize at a moment’s notice.
Interacts effectively with department managers, individuals and groups inside and outside the organization.

What we offer our team members:

8% Savings fund
30 days Christmas bonus
40% Vacation prime
$2,000 MXN monthly in food coupons
Major Medical Insurance coverage for employee and family
Life Insurance coverage for employee
Hybrid work model
Great culture and opportunities for growth and advancement.

Want to learn more? Visit us at Working at TTI, Inc. (https://youtu.be/i1H4FJB1YIg)

TTI, Inc. is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans’ status, genetic information, or any other characteristic protected by law.

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Quiero recibir la alerta de empleo más reciente para customer service team lead en zapopan, jal

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