10 publicaciones de empleo destacadas de customer service representative en tultepec méx. (¡Están contratando!)

Spanish Bilingual Technical Support Representative for Cybersecurity Company (Remote) -
LTVplus —City, Hgo.
- $1,000 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
LM871: Manager Customer Care
FedEx LAC —Cuautitlán, Méx.
- Tiempo completo
- Administración de personal
- Inglés
- Liderazgo
Business Development Representative, Remote, Latin America
Bluelight Consulting —Ecatepec, Méx.
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Voice Agent (Customer Service Representative)
Epsilon Staffing —Santa Bárbara, CDMX
- $12,000 a $15,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
- Programa de referidos
Postulación rápida
Sales Support Representative
Flowserve, S. de R.L. de C.V. (Mexico) —Santa Clara, Méx.
- Microsoft Outlook
- Administración de personal
- Experiencia en ventas
Postulación rápida
Technical Inside Sales Representative II
T.D. Williamson, Inc. —Tlalnepantla, Méx.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Solution & Service Sales Representative
Armstrong Fluid Technology —Lindavista Norte, CDMX
- CRM software
- Experiencia en ventas
- ERP systems
Postulación rápida
Technical Support representative
Bain & Company Inc —City, Hgo.
- Tiempo completo
- Servicio al cliente
- Licenciatura
- Sin título de educación superior
Sales Representative
ITT Inc. - Spanish —Tizayuca, Hgo.
- Inglés
- Licenciatura
Sales Representative
WAI GLOBAL —San Pedro Barrientos, Méx.
- Incluye fines de semana
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida

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Ejecutivo de Atención a Clientes - Transporte
Transportes Monroy Schiavon —Cuautitlán Izcalli, Méx.
Seguimiento a cliente con operaciones. $15,000.00 mensuales brutos (Pago semanal). Plan de carrera y oportunidades de crecimiento.
$15,000 por mes
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Asistente de redes y administración de clientes
SRMI servicio y mantenimiento integral —Forestal II, CDMX
Dar seguimiento a todos los clientes existentes. Llamar periódicamente para saber si requieren mantenimiento. Publicar contenido en Facebook y LinkedIn.
Hasta $6,000 por mes
Postulación rápida

Quiero recibir la alerta de empleo más reciente para customer service representative en tultepec méx.

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Spanish Bilingual Technical Support Representative for Cybersecurity Company (Remote) -

LTVplus -
City, Hgo.

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Información del empleo

Tiempo completo
$1,000 por mes

Cualificaciones

Bilingüe
Experiencia en ventas
Servicio al cliente
Salesforce
Upselling
Inglés
Bachillerato

Descripción completa del empleo

MRF 335671

Spanish English Bilingual Knowledgeable in Antivirus software and remote technical troubleshooting is a must

Hiring Budget $1,000 USD/month
Working Condition Full time agent
Schedule 500 AM 900 AM Pacific Time, Monday Friday with occasional weekends and US holiday shifts

Is This YOU? Then We Want to Meet You!
We’re looking for a Spanish Bilingual techsavvy Technical/Customer Support professional with at least 6 months of experience in customer service, sales, or technical support. The ideal candidate can multitask efficiently, troubleshoot customer issues through chat, email, or calls, and deliver timely, highquality resolutions.

Requirements

Minimum of high school diploma or equivalent required, post high school education preferred.
Fluent in spoken and written Spanish
6+ months customer service, sales, or technical support experience required.
MS Teams, Salesforce, Bomgar, Dexter is preferred.
Technical certifications including A+, Network+, Security+ or Microsoft Desktop Support Engineer/Microsoft Certified Professional (MCP) certifications are highly desired.
Ability to work on multiple projects and tasks simultaneously in an efficient manner.
to meet the demands of the department and our customers.
by the management team.
Must have a history of good attendance.

Who We Are
At LTVplus, we’re all about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

Your Mission Will Be To

GOALS and OBJECTIVES

Maintain the highest level of quality by resolving issues with the correct info in a timely manner.
Accurately identify and convert customers for Home Advisors.
call resolution.
Meet and exceed biannual goals set forth by Technical Support Management.

DUTIES and RESPONSIBILITIES

Answer and address support chats/calls from customers.
Answer and address incoming emails and inbound calls from customers.
Take ownership of each issue assigned and effectively bring it to resolution or escalation according to any and all approved workflows communicated by Technical Support Management.
Ensure customer needs are met by ensuring customer awareness of relevant client products and services when appropriate.
choice.
Ensure complete resolution of issue(s) in order to prevent customers having to contact us again.
Effectively troubleshoot, resolve and properly document support calls, chats, and cases.
Effectively execute transactions for paid services.
Work closely with other departments to resolve outstanding issues.
Assist in documenting solutions for our Knowledgebase for training and information purposes.
Perform remote analysis and diagnosis of customer issues and recommend and/or implement corrective solutions.
Provide backup chat/case/call support for Customer Service volume when necessary.
Project a positive attitude and be a mentor for other employees.
Maintain a favorable image of client when interfacing with outside sources.
Accurately record and submit timesheets and paid time off requests.
approved tools.

COMPETENCY MODEL

Customer/Client Focus
sell
Adaptability/Applied Learning
Solving
Initiative
Productivity
Quality Orientation
Stress Tolerance
Teamwork/Collaboration

KEY SUCCESS FACTORS
Ability to work independently, with little supervision in a fast

paced environment.
centric demeanor.
solving, and research skills are a must.
Must be able to adapt to every type of customer regardless of the computer skills they possess.

PERFORMANCE MEASURES

Must pass calls, case and chat quality goals.
up, talk time, first contact resolution, and other stats.
Meet or exceed goals for customer satisfaction based on customer satisfaction surveys.
Must maintain team ownership requirements.
Must be able to adhere to assigned schedule.
Attend and participate in scheduled team meetings.

Tech Checklist Gotta Have It!

A reliable computer (at least with Windows 10 and i5 processor), a stable highspeed internet of 100 MBPS connection and back up for both.
A quiet, cozy workspace to handle calls and chats like a pro.

Note ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Start your skill assessment by clicking here Skill Assessment Form

***JOB FIT (Required)***

Must be available to work days, evenings, weekends, and holidays as needed to meet the demands of the department and our customers.
Must have the flexibility to work overtime on short notice as requested by the management team.
Must have a history of good attendance.
Must have Windows 10 or higher as the primary/backup device.

6+ months customer service or technical support required.

Software/platforms required MS Teams, Salesforce, Bomgar, Dexter not really required but preferred.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Work type

Full-time

Department

Customer Service

Division

APAC

Location

Mexico/Mexico City

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customer service representative empleos en tultepec méx.

Spanish Bilingual Technical Support Representative for Cybersecurity Company (Remote) -

LM871: Manager Customer Care

Business Development Representative, Remote, Latin America

Voice Agent (Customer Service Representative)

Sales Support Representative

Technical Inside Sales Representative II

Solution & Service Sales Representative

Technical Support representative

Sales Representative

Sales Representative

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