At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent:
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
Join us at Varicent—where your talent and ambition meet limitless opportunities for success!
Summary of the Role and Team
As a Global Payroll & Benefits Specialist, you will be a key member of the People Operations team, supporting payroll and benefits administration for more than 600 employees across North America, EMEA, LATAM, and Australia.
Reporting to the Senior Director, People Operations, you will help ensure accurate, compliant, and timely payroll processing while supporting North American benefits programs. You will collaborate with internal stakeholders, payroll providers, and employees to deliver a consistent and positive employee experience across multiple regions.
What You Will Be Doing
Manage payroll processing activities for employees across multiple countries, ensuring accuracy, compliance, and timely delivery
Support payroll reconciliations, investigate discrepancies, and resolve payroll-related issues
Coordinate employee onboarding, offboarding, and employment changes within payroll, benefits, and retirement systems
Maintain payroll records, including compensation updates, benefit elections, deductions, organizational changes, and employee data updates
Respond to employee inquiries related to payroll, benefits, and pay administration processes
Support year-end payroll activities and compliance requirements across global regions
Assist with general ledger reconciliations, vacation accruals, and payroll reporting activities
Monitor regulatory, tax, and legislative updates that may impact payroll and benefits administration
What You Bring
Experience processing Canadian and U.S. payroll within a multi-entity, multi-region, or complex business environment
Payroll certification or equivalent payroll administration experience
Experience using payroll systems such as UKG, Workday, CloudPay, or similar platforms
Strong analytical skills with the ability to investigate discrepancies and work with large volumes of payroll data
Advanced Excel skills, including functions such as Pivot Tables and VLOOKUPs (or equivalent lookup and reporting functions)
Strong attention to detail and ability to manage confidential employee information appropriately
Effective written and verbal communication skills in English
Degree, diploma, or equivalent experience in Human Resources, Business Administration, Accounting, or a related field
Success Outcomes
First 3 Months
Complete onboarding and develop a working knowledge of payroll processes, systems, and compliance requirements across supported regions
Begin processing payroll activities with guidance while maintaining accuracy and meeting deadlines
Respond effectively to employee payroll and benefits inquiries
Develop familiarity with UKG, CloudPay, and other payroll-related systems
Gain an understanding of country-specific payroll practices, tax requirements, and regulatory considerations
Within 6 Months
Independently manage assigned payroll activities across multiple regions
Support payroll reconciliations and resolve payroll discrepancies in a timely manner
Successfully administer employee lifecycle changes, including onboarding, offboarding, benefits updates, and payroll changes
Demonstrate proficiency with payroll systems, reporting tools, and compliance processes
Contribute to accurate and efficient payroll operations while meeting established service standards
Within 12 Months and Beyond
Independently manage global payroll and benefits administration responsibilities with minimal oversight
Support year-end payroll processing across multiple countries and jurisdictions
Lead complex payroll adjustments and escalated employee inquiries
Identify and implement process improvements that enhance payroll accuracy, efficiency, and employee experience
Provide informed recommendations based on payroll regulations, industry trends, and operational best practices
Contribute to ongoing improvements in payroll, benefits, and compliance programs across the organization
For this role, the estimated annual base salary range is between MXN 457,200 MXN 600,000. In addition to base salary, our compensation package may include bonuses, commissions for eligible sales roles, and a comprehensive benefits package. The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process.
This posting is for a existing vacancy.
This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement — not replace — human decision-making.
Overview of Benefits:
- Health & Wellness — Comprehensive medical, dental, and vision coverage, tailored to your local needs
- Time Off — PTO and public holidays to rest, recharge, and do what matters most
- Volunteer Days — Dedicated time to give back and support the communities that matter to you
- Ignite Days — Dedicated learning days to support continuous growth, skill development, and professional learning
- Financial — Compensation that reflects your market and your value
- Tuition Assistance — Invest in your growth with support for continuing education and professional development
- Flexibility — Work where you thrive — remote and hybrid options available across most regions
Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email
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