Company Description
John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures avariety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessedthrough a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications,and engineered components.
Job Description
The OTC Intern will support the Order-to-Cash (OTC) team by assisting with daily Accounts Receivable and Order Management activities while developing knowledge of end-to-end OTC processes. This role provides hands-on experience with ERP systems, customer processes, and financial operations, contributing to the team's efficiency while building professional skills in a collaborative environment.
Key Responsibilities
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Support the Order Management team by reviewing and monitoring blocked Sales Orders (SO) under established procedures.
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Assist with Accounts Receivable activities, including payment and invoice reconciliations, aging reports, and account reviews.
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Help investigate invoice discrepancies and support follow-up activities to facilitate timely resolution.
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Assist with processing customer invoices through email and customer portals.
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Support the investigation and follow-up of unapplied payments.
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Learn and utilize ERP systems such as SAP and QAD to perform daily operational tasks.
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Gain an understanding of customer-specific procedures and the end-to-end Order-to-Cash process.
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Prepare and maintain operational reports using Microsoft Excel, including pivot tables, formulas, lookup functions, and charts.
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Complete assigned onboarding and training activities while complying with company policies and procedures.
Qualifications
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Student in the last year of Accounting, Finance, Business Administration, or related field.
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Analytical mindset
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Good organizational and time management
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Strong attention to detail
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Teamwork and collaboration
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Excel (basic-Intermediate)
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Intermediate level of English
Additional Information
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardlessof race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud tobe an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
According to our mission, vision and Global Policies:
Under no circumstances shall Staff be charged any fee or other costs in relation to their recruitment to work at Smiths, whether directly or indirectly. Any recruitment fees shall be paid by Smiths.
Smiths will not employ anyone below the age of 18. Smiths will take reasonable steps to satisfy itself of the member of Staff’s age before that person starts work at Smiths. When persons under the age of 18 are employed, they must not do work that is mentally, physically, socially or morally dangerous or harmful or interferes with their schooling by depriving them of the opportunity to attend school.
