20 publicaciones de empleo destacadas de global advocate en santa cecilia cdmx (¡Están contratando!)

Global Advocate
DoorDash —Ciudad de México, CDMX
- $18.80 a $27.60 por hora
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad
Lead Learning Experience Designer
Wikimedia Foundation —Ciudad de México, CDMX
- $117,437 a $177,624 por año
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
8d
Senior Talent Acquisition Partner, AI & Tech (LATAM)
Medallia —Cuauhtémoc, CDMX
- $13,400 por mes
- Tiempo completo
- Administración de personal
- DevOps
- Inglés
Apps & Games Business Development Manager, Mexico and Spanish-Speaking Latin America
Apple —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Mercadotecnia
Medical Science Liaison (MSL) - SMA
Biogen —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Doctorado
- Inglés
9d
Key Account Manager
Multi-Color Corporation —Los Reyes Acaquilpan Centro, Méx.
- Microsoft Powerpoint
- Bilingüe
- CRM software
Postulación rápida
10d
Instructors Senior
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Salesforce
Client Outreach Onboarding Specialist
Bank of America —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Infrastructure Supervisor
Eaton —Xoco, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
1d
Domain Consultant Idira - Mexico
Palo Alto Networks —Ciudad de México, CDMX
- Azure
- Administración de personal
- Informática
1d
Technical Support, Advocate
Medallia —Cuauhtémoc, CDMX
- $13,400 por mes
- Incluye fines de semana
- Administración de personal
- Salesforce
- Inglés
14h
Customer Success Associate - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Promotional Assets Project Manager, Launch Operations
Netflix —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Habilidades de comunicación
Sr Manager, CSM, LATAM-MEXICO
Amazon Web Services Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Informática
- PMP
- Inglés
Senior Designer
Delinea —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Capacitación
- Liderazgo
- Seguro de vida
Manager, Product Experience & Design [IC]
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Maestría
Partner Activation and Acceleration Specialist
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Mercadotecnia
2d
Resolution Manager - WW Support
Nutanix —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
Sr. Manager, Commercial Capability Development & Field Excellence – LATAM
Gilead Sciences —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
Executive Assistant – Bilingual (English/Spanish)
Thermo Fisher Scientific —Ampliación Nápoles, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
2d

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Global Advocate

DoorDash -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
$18.80 a $27.60 por hora

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Microsoft Excel
Experiencia en ventas
Upselling
Inglés
Etiqueta telefónica

Descripción completa del empleo

Role Purpose

We are looking for a highly adaptable Universal Customer Service Representative to serve as the backbone of our support ecosystem. Unlike traditional specialized roles, you will act as a holistic problem solver, managing interactions across all channels (Phone, Live Chat, and Web/Email) and supporting our entire community, including both Consumers (Cx) and Dashers (Dx). You are the "all-terrain" teammate capable of shifting from a complex delivery logistics issue to a promotional billing inquiry without missing a beat.

Key Responsibilities

Customer Service Mastery: Deliver high-quality resolution across Phone, Chat, and Web platforms, maintaining the unique tone and speed required for each medium.
Holistic Advocacy: Support both Dashers and Consumers, ensuring a balanced "360-degree" view of the delivery lifecycle to resolve friction points at the source.
Real-Time Problem Solving: Navigate complex issues involving order status, promotional disputes, account security, and real-time logistics.
Insight Generation: Actively identify and report recurring product friction points to help improve the overall user experience.
Performance Excellence: Meet and exceed core KPIs, including DWR (Did We Resolve), and Average Handle Time (AHT) while maintaining strict quality and grammar standards.

Requirements & Qualifications

Linguistic Agility: Exceptional written and verbal communication skills; ability to switch between professional phone etiquette and concise, fast-paced chat interactions.
Advanced English level.
Reading comprehension and attention to detail : The ideal candidate possesses a sharp eye for detail and high-level reading comprehension. In this role, success hinges on your ability to meticulously parse complex documents, identify subtle nuances that others might overlook, and translate written guidelines into precise, error-free execution
Technical Savvy: Proficiency in navigating multiple CRM tools, internal databases, and communication platforms simultaneously.
Sales & Persuasion Nuance: Ability to integrate soft-sales skills (such as DashPass upselling) and retention techniques into standard support flows.
Resilience: Comfort with high-volume environments and the ability to remain empathetic under pressure.

Availability & Work Environment

Open Availability: Flexibility to work a variable schedule, including mornings, evenings, weekends, and holidays to meet the needs of our 24/7 community.
Hybrid Flexibility: This is a hybrid role. You must be available to work on-site 1–2 days per week (location/frequency subject to change based on business needs).
Reliable Setup: When working remotely, a quiet, professional environment with high-speed internet is required.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also aim to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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global advocate empleos en santa cecilia cdmx

Global Advocate

Lead Learning Experience Designer

Senior Talent Acquisition Partner, AI & Tech (LATAM)

Apps & Games Business Development Manager, Mexico and Spanish-Speaking Latin America

Medical Science Liaison (MSL) - SMA

Key Account Manager

Instructors Senior

Client Outreach Onboarding Specialist

Infrastructure Supervisor

Domain Consultant Idira - Mexico

Technical Support, Advocate

Customer Success Associate - Mexico City (Hybrid)

Promotional Assets Project Manager, Launch Operations

Sr Manager, CSM, LATAM-MEXICO

Senior Designer

Manager, Product Experience & Design [IC]

Partner Activation and Acceleration Specialist

Resolution Manager - WW Support

Sr. Manager, Commercial Capability Development & Field Excellence – LATAM

Executive Assistant – Bilingual (English/Spanish)

Quiero recibir la alerta de empleo más reciente para global advocate en santa cecilia cdmx

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