20 publicaciones de empleo destacadas de service worker en monterrey, nle (¡Están contratando!)

Customer Service Agent
CXCENTRODECONTACTO —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
Facilities Specialist
WeWork —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
06 - Customer Program Management Associate
Celestica —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Operations Supervisor
CXCENTRODECONTACTO —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
12d
Ocean Import Specialist
JAS Worldwide —Monterrey, N. L.
- Tiempo completo
- Microsoft Office
- Bachillerato
- Disponible para viajar
Customer Service & Business Operations Coordinator-Mexico
HexArmor —Monterrey, N. L.
- Trabajo híbrido
- Bilingüe
- Español
- Microsoft Excel
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Field Service Technician - Monterrey (Industrial Machinery)
Cold Jet —Monterrey, N. L.
- Tiempo completo
- Diagramas
- Servicio al cliente
- ERP systems
Postulación rápida
Workday Integrations Consultant (Mexico)
TopBloc —Monterrey, N. L.
- Tiempo completo
- Experiencia en ventas
- Inglés
- Disponible para viajar
- Seguro dental
- Descuento de gimnasio
06 - Buying Associate 1
Celestica —Monterrey, N. L.
- Matemáticas
- Licenciatura
- Captura de datos
Robotics AI Campus Lead
Instawork Internal —Monterrey, N. L.
- Incluye fines de semana
- Experiencia en ventas
- Presencial
Analytics Client Service Intern
MSCI —Monterrey, N. L.
- Medio tiempo
- Inglés
- Licenciatura
- Disponible para viajar
- Permiso de maternidad y paternidad
Project Manager Support
Seso Inc., —Monterrey, N. L.
- Microsoft Excel
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Workday Financials Consultant (Mexico)
TopBloc —Monterrey, N. L.
- Tiempo completo
- Experiencia en ventas
- Inglés
- Disponible para viajar
- Seguro dental
- Descuento de gimnasio
Sr Manufacturing Finance Analyst
nVent —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Senior Financial Analyst
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Licenciatura
Workday Payroll Consultant (Mexico)
TopBloc —Monterrey, N. L.
- Tiempo completo
- Experiencia en ventas
- Inglés
- Disponible para viajar
- Seguro dental
- Descuento de gimnasio
Workday HCM Consultant (Mexico)
TopBloc —Monterrey, N. L.
- Tiempo completo
- Experiencia en ventas
- Inglés
- Disponible para viajar
- Seguro dental
- Descuento de gimnasio
Software Development Manager
Trellint —Monterrey, N. L.
- Tiempo completo
- Azure
- Oracle
- DevOps
Workday Project Manager (Mexico)
TopBloc —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Seguro dental
- Descuento de gimnasio
Senior Software Engineer
Trellint —Monterrey, N. L.
- Tiempo completo
- Oracle
- Java
- Experiencia en bases de datos

Quiero recibir la alerta de empleo más reciente para service worker en monterrey, nle

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Customer Service Agent

CXCENTRODECONTACTO
Monterrey, N. L.

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Bilingüe
Administración de personal
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Bachillerato
Habilidades de comunicación

Descripción completa del empleo

About One Call

One Call is a leading healthcare solutions provider specializing in the coordination of care for injured workers within the Workers' Compensation industry. Through innovative technology, nationwide provider networks, and dedicated customer support, One Call helps ensure injured employees receive timely access to the medical services they need while supporting positive outcomes for clients, providers, and patients.

Position Summary

The Care Coordinator (CSA) serves as a key point of contact for injured workers, healthcare providers, adjusters, and internal stakeholders. This role is responsible for coordinating medical services, scheduling appointments, maintaining accurate case documentation, and ensuring a seamless customer experience throughout the care process.

The ideal candidate is customer-focused, detail-oriented, and able to manage multiple tasks in a fast-paced environment while maintaining professionalism and empathy.

Key Responsibilities

Coordinate and schedule medical appointments and services for injured workers.
Communicate with healthcare providers, injured workers, adjusters, and other stakeholders to facilitate timely care.
Verify appointment availability and identify appropriate providers based on network requirements and client guidelines.
Maintain accurate and detailed documentation of all case activities in company systems.
Follow up on scheduled services to ensure completion and resolve any scheduling conflicts or issues.
Provide exceptional customer service through phone, email, and other communication channels.
Manage multiple cases simultaneously while meeting established productivity and quality standards.
Escalate complex or urgent situations to appropriate departments when necessary.
Ensure compliance with company policies, procedures, and regulatory requirements.
Support departmental goals and contribute to continuous process improvement initiatives.

Qualifications

Required

High school diploma or equivalent.
Advanced English communication skills (written and verbal).
Minimum of 1 year of experience in Customer Service, Call Center, Healthcare Coordination, Scheduling, or a related field.
Strong organizational and multitasking skills.
Proficiency with computer systems and Microsoft Office applications.
Ability to work effectively in a fast-paced environment.

Preferred

Experience in healthcare, medical scheduling, workers' compensation, insurance, or case coordination.
Experience working with CRM or case management systems.
Bilingual English/Spanish skills are a plus.

Skills & Competencies

Excellent customer service and communication skills.
Strong attention to detail and accuracy.
Problem-solving and critical-thinking abilities.
Ability to prioritize workload and manage time effectively.
Professionalism and empathy when interacting with customers.
Adaptability and willingness to learn new processes and systems.

Benefits

Food Vouchers
Fully Paid Training
Law Benefits
Monday to Friday
40 hrs schedule (Weekly)

Schedule

Monday to Friday
9:00 am to 6:00 pm

Location

Edificio Varzor
Dr. Roberto J. Cantú 2777, Ampliación Comercial Doctores, 64710 Monterrey, N.L.

Join One Call and help make a meaningful difference in the lives of injured workers by ensuring they receive the care they need when they need it.

Postulación rápida

Refina tu búsqueda

service worker empleos en monterrey, nle

Customer Service Agent

Facilities Specialist

06 - Customer Program Management Associate

Operations Supervisor

Ocean Import Specialist

Customer Service & Business Operations Coordinator-Mexico

Field Service Technician - Monterrey (Industrial Machinery)

Workday Integrations Consultant (Mexico)

06 - Buying Associate 1

Robotics AI Campus Lead

Analytics Client Service Intern

Project Manager Support

Workday Financials Consultant (Mexico)

Sr Manufacturing Finance Analyst

Senior Financial Analyst

Workday Payroll Consultant (Mexico)

Workday HCM Consultant (Mexico)

Software Development Manager

Workday Project Manager (Mexico)

Senior Software Engineer

Quiero recibir la alerta de empleo más reciente para service worker en monterrey, nle

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