20 publicaciones de empleo destacadas de critical environment operations en monterrey, nle (¡Están contratando!)

Customer Service Representative
ONE CALL MX —Monterrey, N. L.
- $16,000 a $17,500 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Programa de referidos
Postulación rápida
Business Process Excellence Professional CL
CEVALogistics —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
Lead Quality Engineer
Stark Future —Monterrey, N. L.
- Administración de personal
- Ensamblaje
- Mejora continua
IT Service Delivery Lead - North America
FLSmidth, Inc. —Monterrey, N. L.
- Tiempo completo
- Informática
- PMP
- Inglés
Expert Production Scheduler
KION Group AG —Guadalupe, N. L.
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Assoc Dir Site Operations Lead
The Hershey Company —Escobedo, N. L.
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
Manufacturing Engineering & Maintenance Manager
Danfoss —Apodaca, N. L.
- Tiempo completo
- Mantenimiento
- Inglés
- Ensamblaje
Senior Commodity Manager (Steel)
Carrier —Santa Catarina, N. L.
- Tiempo completo
- Administración de personal
- Licenciatura
- Negocios
11d
Tournament Operations Event Roles FIFA World Cup 26 Monterrey
FIFA World Cup 2026 —Monterrey, N. L.
- Incluye fines de semana
- Gestión de venta al por menor
Jr. Manufacturing Engineer (PLC)
Danfoss —Apodaca, N. L.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Sr Buyer
Johnson Controls —San Pedro Garza García, N. L.
- Tiempo completo
- Administración de personal
- Microsoft Office
- Licenciatura
Senior Manager, Technical Program Management - Monterrey, Mexico
Fictiv —Santa Catarina, N. L.
- Microsoft Excel
- Administración de personal
- PMP
Postulación rápida
Master Production Scheduler (MPS)
KION Group AG —Guadalupe, N. L.
- Microsoft Excel
- Microsoft Outlook
- ERP systems
NPI Industrial Engineer
Carrier —Santa Catarina, N. L.
- Tiempo completo
- AutoCAD
- ERP systems
- Inglés
8d
Senior Value Stream Manager
Carrier —Santa Catarina, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Manufacturing Program Manager STIVA 1
Johnson Controls —Apodaca, N. L.
- Tiempo completo
- Administración de personal
- PMP
- Licenciatura
12d
Data Analyst - Benchmark and Fund Portfolios
MSCI —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- SQL
- Licenciatura
- Permiso de maternidad y paternidad
1d
07 - Technical Analyst, Global Supplier Quality
Celestica —Monterrey, N. L.
- Experiencia en manufactura
Manufacturing Manager
The Lincoln Electric Company —Guadalupe, N. L.
- Administración de personal
- ERP systems
- Inglés
Automation Support Engineer
Celestica —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

Quiero recibir la alerta de empleo más reciente para critical environment operations en monterrey, nle

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Customer Service Representative

ONE CALL MX
Monterrey, N. L.

Postulación rápida

Información del empleo

Por tiempo indeterminado | Tiempo completo
$16,000 a $17,500 por mes

Beneficios

Vales de despensa
Estacionamiento para empleados
Programa de referidos
Estacionamiento de la empresa

Cualificaciones

Bilingüe
Administración de personal
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Bachillerato

Descripción completa del empleo

About us:

One Call is a leading healthcare solutions provider specializing in the coordination of care for injured workers within the Workers' Compensation industry. Through innovative technology, nationwide provider networks, and dedicated customer support, One Call helps ensure injured employees receive timely access to the medical services they need while supporting positive outcomes for clients, providers, and patients.

Position:
Care Coordinator (CSR)

Position Summary:

The Customer Service Agent serves as a key point of contact for injured workers, healthcare providers, adjusters, and internal stakeholders. This role is responsible for coordinating medical services, scheduling appointments, maintaining accurate case documentation, and ensuring a seamless customer experience throughout the care process.

The ideal candidate is customer-focused, detail-oriented, and able to manage multiple tasks in a fast-paced environment while maintaining professionalism and empathy.

Key Responsibilities:

Coordinate and schedule medical appointments and services for injured workers.
Communicate with healthcare providers, injured workers, adjusters, and other stakeholders to facilitate timely care.
Verify appointment availability and identify appropriate providers based on network requirements and client guidelines.
Maintain accurate and detailed documentation of all case activities in company systems.
Follow up on scheduled services to ensure completion and resolve any scheduling conflicts or issues.
Provide exceptional customer service through phone, email, and other communication channels.
Manage multiple cases simultaneously while meeting established productivity and quality standards.
Escalate complex or urgent situations to appropriate departments when necessary.
Ensure compliance with company policies, procedures, and regulatory requirements.
Support departmental goals and contribute to continuous process improvement initiatives.

Qualifications Required:

High school diploma or equivalent.
Advanced English communication skills (written and verbal).
Minimum of 1 year of experience in Customer Service, Call Center, Healthcare Coordination, Scheduling, or a related field.
Strong organizational and multitasking skills.
Proficiency with computer systems and Microsoft Office applications.
Ability to work effectively in a fast-paced environment.

Preferred:

Experience in healthcare, medical scheduling, workers' compensation, insurance, or case coordination.
Experience working with CRM or case management systems.
Bilingual English/Spanish skills are a plus.
Excellent customer service and communication skills.
Strong attention to detail and accuracy.
Problem-solving and critical-thinking abilities.
Ability to prioritize workload and manage time effectively.
Professionalism and empathy when interacting with customers.
Adaptability and willingness to learn new processes and systems.

Benefits:

Base salary $17,500.00 MXN
10% Food vouchers
Monday to Friday
Referral Bonus
Law benefits

Schedule:

The operation runs from 8:00 a.m. to 8:00 p.m., and your assigned schedule will fall within these hours (8 hr daily). Weekly working hours: 40.

Location:

Dr. Roberto J. Cantú 2777, Ampliación Comercial Doctores, 64710 Monterrey, N.L.

Join One Call and help make a meaningful difference in the lives of injured workers by ensuring they receive the care they need when they need it.

Sueldo: $16,000.00 - $17,500.00 al mes

Beneficios:

Estacionamiento de la empresa
Programa de referidos
Vales de despensa

Lugar de trabajo: Empleo presencial

Postulación rápida

Refina tu búsqueda

critical environment operations empleos en monterrey, nle

Customer Service Representative

Business Process Excellence Professional CL

Lead Quality Engineer

IT Service Delivery Lead - North America

Expert Production Scheduler

Assoc Dir Site Operations Lead

Manufacturing Engineering & Maintenance Manager

Senior Commodity Manager (Steel)

Tournament Operations Event Roles FIFA World Cup 26 Monterrey

Jr. Manufacturing Engineer (PLC)

Sr Buyer

Senior Manager, Technical Program Management - Monterrey, Mexico

Master Production Scheduler (MPS)

NPI Industrial Engineer

Senior Value Stream Manager

Manufacturing Program Manager STIVA 1

Data Analyst - Benchmark and Fund Portfolios

07 - Technical Analyst, Global Supplier Quality

Manufacturing Manager

Automation Support Engineer

Quiero recibir la alerta de empleo más reciente para critical environment operations en monterrey, nle

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