20 publicaciones de empleo destacadas de user experience en monterrey, n. l. (¡Están contratando!)

Customer Success
Kameta Consulting —Monterrey, N. L.
- $35,000 a $45,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
- Horarios flexibles
Postulación rápida
PE-SWA-Salesforce Administrator
Volt —San Pedro Garza García, N. L.
- $50,000 a $52,000 por mes
- Tiempo completo
- Salesforce
- Inglés
- Licenciatura
- Estacionamiento gratuito
- Seguro de gastos médicos
Postulación rápida
Customer Support Representative
Trivelta —Monterrey, N. L.
- Desde $17,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Captura de datos
Postulación rápida
Quality Inspector Moulding
LEGO —Monterrey, N. L.
6d
General IT User Support
Schneider Electric —Monterrey, N. L.
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
Digital Designer (Remote Mexico)
Directive —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Data Entry Specialist
Epicor —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- ERP systems
- Experiencia en bases de datos
4d
Performance Creative Designer (Remote Mexico)
Directive —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Professional Support Specialist IT
Volvo Group —Monterrey, N. L.
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Microsoft Office
4d
Customer Care Agent (Hybrid)
Conduent de Mexico S.A. de C.V. —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Inglés
- Uso de computadora
11d
Senior Service Desk Agent
Teletrac Navman —Monterrey, N. L.
- Servicio al cliente
- Gestión de venta al por menor
Multimedia Design Intern
Polaris Inc. —Monterrey, N. L.
- Inglés
- Microsoft Office
- Trabajo al aire libre
5d
IT Independent Contractor (Monterrey)
Cover Desk —Monterrey, N. L.
- $100 a $255 por hora
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Service Desk Level 1 Analyst (Mexico)
DYOPATH —Monterrey, N. L.
- Informática
- Servicio al cliente
- Microsoft Office
- Seguro de vida
Postulación rápida
7d
Sustaining Engineer
Schlumberger —Monterrey, N. L.
- AutoCAD
- Microsoft Outlook
- CAD
- Seguro dental
- Seguro de la vista
Motion & Graphic Designer (Remote Mexico)
Directive —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Associate Support Specialist IT
Volvo Group —Monterrey, N. L.
- Servicio al cliente
- Licenciatura
- Disponible para viajar
4d
(CEN) ANALYST DIGITAL CONTROLLERSHIP
CEMEX —San Pedro Garza García, N. L.
- Inglés
- Microsoft Office
- Experiencia en bases de datos
React Engineer - Remote, Latin America
Bluelight Consulting —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Licenciatura
- Desarrollo de software
- Vacaciones adicionales o permisos con goce de sueldo
Principal UI/UX Designer
Trellint —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Disponible para viajar

Quiero recibir la alerta de empleo más reciente para user experience en monterrey, n. l.

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Customer Success

Kameta Consulting
Monterrey, N. L.

Postulación rápida

Información del empleo

Tiempo completo
$35,000 a $45,000 por mes

Beneficios

Horarios flexibles

Cualificaciones

Administración de personal
Cadena de suministro
Inglés
Microsoft Office
Experiencia en manufactura
Administración del tiempo

Descripción completa del empleo

A technology start-up that focuses on quantified logistics solutions is looking for a Customer Success associate to join the team at Monterrey.

You will be part of the Customer Success team, focusing on customer loyalty, building strong, long-term client relationships, and handling concerns and requests while facilitating resolutions. You will collaborate with the support team to address all customer needs and requirements.

Requirements:

3-5 years of customer handling experience in the supply chain/manufacturing/logistics domain via call/chat.
Effective communication, reading and writing English skills.
Excelent time management skills, attention to detail and the ability to multitask.
Competent in MS Office and web browser enviroments.
Must have hands-on experience with Freshdesk, Zendesk, etc. ticketing tools.
SMB Segment exposure and proven ability to manage a large customer set.
Flair for Technology and ability to lead a customer conversation with value-selling rather than product features pitch.
Strong organization, follow-through and documentation skills suitable for customer communication.

Responsibilities/Duties:

To Play a critical role in developing and managing relationships with medium & enterprise size customers.
Build and nurture strong relationships with executives and decision-makets in these large accunts.
Expand business relationships beyond IT and Procurement departments.
To understand Customer´s business needs/pain points on document workflows & offer solucions ad foster long-term partnerships that drive business growth.
Identify growth opportunities and revenue potential within the accounts.
During the account review understand clients´strategic goals, challenges, and pain points, and propose tailored solutions to address them. Develop and execute strategic, account plans that align with clients´business objectives.
Owning Expansion within the set of assigned accounts.
Responsible to resolve queries of the customers via Call/chat, within the assigned TAT/SLA.
Following a standard Call/Chat flow and query handling process.
Develop a deep understanding of customers´business and operational objectives.
Become a product expert and guide the custoemrs with their implementation.
Listen and respond to customers´ needs and concerns through chat/email/calls proactively.
Escalate product issues and concerns.
Analyze and showcase customer data to improve the user experience.
Take lead on process improvement and automation.
Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
Create a knowledge-base for the users.

Sueldo: $35,000.00 - $45,000.00 al mes

Beneficios:

Horarios flexibles

Lugar de trabajo: Empleo remoto

Postulación rápida

Refina tu búsqueda

user experience empleos en monterrey, n. l.

Customer Success

PE-SWA-Salesforce Administrator

Customer Support Representative

Quality Inspector Moulding

General IT User Support

Digital Designer (Remote Mexico)

Data Entry Specialist

Performance Creative Designer (Remote Mexico)

Professional Support Specialist IT

Customer Care Agent (Hybrid)

Senior Service Desk Agent

Multimedia Design Intern

IT Independent Contractor (Monterrey)

Service Desk Level 1 Analyst (Mexico)

Sustaining Engineer

Motion & Graphic Designer (Remote Mexico)

Associate Support Specialist IT

(CEN) ANALYST DIGITAL CONTROLLERSHIP

React Engineer - Remote, Latin America

Principal UI/UX Designer

Quiero recibir la alerta de empleo más reciente para user experience en monterrey, n. l.

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado