20 publicaciones de empleo destacadas de operations agent en miguel hidalgo, dif (¡Están contratando!)

Asset Recovery Specialist
Concord Servicing —Ciudad de México, CDMX
- $23,000 a $25,000 por año
- Tiempo completo
- Servicio al cliente
- Word processing
- Bachillerato
- Seguro dental
- Seguro de vida
Postulación rápida
13d
Customer Service Representative Bilingüe
Coforge —Juárez, CDMX
- $13,000 a $15,000 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
9d
Fulfillment Analyst
Ford Motor Company —Naucalpan, Méx.
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)
The Credit Pros —Ciudad de México, CDMX
- $12 por hora
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Jr. Supervisor (Call Center)
CONFIE —Benito Juárez, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Sr. Operations Agent
Crane Worldwide Logistics —Ciudad de México, CDMX
- Tiempo completo
Fraud Operations Analyst
Sezzle —Ciudad de México, CDMX
- $1,500 a $2,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Experiencia en bases de datos
- SQL
International Operations Agent III
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Bachillerato
- Sin título de educación superior
- Uso de computadora
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
9d
Implementation Coordinator
MoneyGram —Ciudad de México, CDMX
- $350,000 a $370,000 por año
- Home Office (Desde casa)
- Bilingüe
- Inglés
- Licenciatura
Postulación rápida
Manager Lean Ambassador (Continuous Improvement)
Adidas —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Order Management & Billing Analyst – Cloud Operations and Reporting
Teradata —Ciudad de México, CDMX
- Incluye fines de semana
- Trabajo híbrido
- Microsoft Excel
- Azure
- Oracle
Postulación rápida
10d
Solutions Product Manager for Agentforce Operations
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Salesforce
Customer Care Team Leader (Mexico)
Novibet —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Administración de personal
- Bachillerato
Postulación rápida
Technology Operations Manager
rocket code —Jardines del Pedregal, CDMX
- $35,000 a $50,000 por mes
- Tiempo completo
- Ingeniería
- Habilidades de organización
- Desarrollo de software
Postulación rápida
7d
Senior Lead Solutions Architect, Salesforce Migrations (ALL CLOUDS)
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Sin título de educación superior
13d
Healthcare Coordinator
Hire Overseas —Ciudad de México, CDMX
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Player Support Agent - English
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
- Licenciatura
Postulación rápida
LAC Claims Governance Compliance and Quality Assurance Manager
AIG MEXICO SERVICIOS S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
9d
Senior Technical Program Manager, Engineering Enablement
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Business Intelligence Specialist — Collections Ops
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Administración de personal
- SQL

Quiero recibir la alerta de empleo más reciente para operations agent en miguel hidalgo, dif

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Asset Recovery Specialist

Concord Servicing -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$23,000 a $25,000 por año
Hace 13 días

Beneficios

Seguro dental
Seguro de vida

Cualificaciones

Servicio al cliente
Word processing
Bachillerato
Captura de datos
Habilidades de organización
Habilidades de comunicación

Descripción completa del empleo

Concord is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets.

Our Mission
We exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust technology platforms, and a steadfast focus on compliance, risk management, and client service. With this expanded platform, we aim to be the go-to partner across the credit lifecycle for both consumer-finance and commercial/lease portfolios.

About Role

The Asset Recovery Specialist (Redemption Agent) plays a critical role in the Asset Recovery Department, serving as the primary liaison between the company and customers whose vehicles have been repossessed. This position focuses on facilitating vehicle redemptions through direct customer contact, payment arrangement negotiation, and comprehensive administrative support. Asset Recovery Specialists (Redemption Agents) combine customer service skills with operational efficiency to maximize vehicle recoveries and maintain accurate records of all redemption activities.

Responsabilities

Contact customers directly via telephone to advise them of repossession status and redemption options
Explain redemption balances, payment terms, and procedures in clear, professional language
Negotiate and arrange payment plans that allow customers to retain their vehicles following repossession
Process redemption payments and coordinate vehicle release with internal and external stakeholders
Coordinate with third-party vendors and repo agents to arrange vehicle release upon payment confirmation
Prepare accurate reports, forms, and letters necessary to document and facilitate redemption actions
Maintain comprehensive records of all redemptions, including customer information, payment arrangements, vehicle status, and final dispositions
Track and report on redemption metrics (number of redemptions, success rates, payment trends)
Provide administrative and clerical support to departmental staff and customer service teams
File, organize, and manage all redemption-related documentation and correspondence
Process and distribute reports and general correspondence related to asset recovery operations
Back up other repo administration staff as needed to ensure departmental continuity
Respond to customer inquiries regarding vehicle status, redemption process, and payment options
Maintain professionalism and empathy when communicating with upset or frustrated customers
Ensure compliance with all company policies, procedures, and legal requirements in redemption processing

Requirements

Excellent telephone communication skills with the ability to speak clearly and professionally
Outstanding customer service orientation; ability to remain calm and helpful with customers in difficult situations
Excellent verbal and written communication skills
Strong organizational skills; ability to manage multiple priorities and maintain accurate records
Ability to work effectively within a team environment with good interpersonal skills
Proficiency in general office skills (filing, correspondence, data entry, etc.)
Ability to operate standard office equipment (phone system, copier, fax machine, scanner)
Proficient PC skills including email, spreadsheets, and word processing
Ability to sit for extended periods at a desk and on the phone
Ability to follow established policies, procedures, and departmental guidelines
Reliability and punctuality; strong work ethic
Willingness to be cross-trained in various clerical and administrative functions
Communication: Clear verbal and written communication; ability to explain complex processes in understandable terms
Organization: Strong ability to manage files, records, and multiple tasks simultaneously
Attention to Detail: Meticulous documentation and record-keeping to ensure accuracy and compliance
Problem-Solving: Ability to identify issues and coordinate solutions with internal teams and vendors
Adaptability: Willingness to learn new processes, systems, and cross-functional duties
Professionalism: Calm demeanor and professional conduct even under pressure or with difficult customers
Technical Proficiency: Comfortable with computer systems, software, and standard office technology

Benefits

Food Vouchers
Internet Bonus
Medical Insurance
Life Insurance
Dental Insurance

Pay: $23,000.00 - $25,000.00 per year

Postulación rápida

Refina tu búsqueda

operations agent empleos en miguel hidalgo, dif

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Quiero recibir la alerta de empleo más reciente para operations agent en miguel hidalgo, dif

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