15 publicaciones de empleo destacadas de gerente customer experience en miguel hidalgo, dif (¡Están contratando!)

Gerente de Alimentos y Bebidas
Marriott International, Inc —Peñón de los Baños, CDMX
- Tiempo completo
- Servicio al cliente
- Bachillerato
- Recepción
9d
Key Leader | Antara
Lululemon —Miguel Hidalgo, CDMX
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Bachillerato
Gerente de Foros
INSTITUTO MEXICANO DE TELESERVICIOS —San José Insurgentes, CDMX
- $40,000 a $45,000 por mes
- Tiempo completo
- Microsoft Excel
- Mercadotecnia
- Inglés
Postulación rápida
Responsable de Expansión de Franquicias
KellyDeli —Ciudad de México, CDMX
- Gestión de venta al por menor
Postulación rápida
2d
Key Leader | Arcos Bosques
Lululemon —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Bachillerato
16h
Gerente de Ventas - Canal Tradicional
DEOLEO GLOBAL S.A.U. —Ciudad de México, CDMX
- Trabajo híbrido
- Experiencia en ventas
- Disponible para viajar
- Negociación
Especialista de Transporte, Mexico Central Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Cuauhtémoc, CDMX
- Incluye fines de semana
- Microsoft Excel
- Inglés
- Microsoft Office
- Horarios flexibles
Key Leader | Calle 10
Lululemon —Álvaro Obregón, CDMX
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Bachillerato
Gerente Comercial
Zubale —Cuauhtémoc, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Inglés
- Gestión de venta al por menor
Postulación rápida
Pasantías Universitarias – Gestión de Proyectos | Ciudad de México
Baker Hughes —Ciudad de México, CDMX
- Tiempo completo
- Ingeniería
- Inglés
- Maestría
Agente de telefonos
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Bachillerato
- Servicios a huéspedes
Enterprise Regional Sales Leader (Gerente Regional de Ventas Enterprise) - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Gerente/a de Fundraising
World Vision International —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Ingeniería
- Inglés
- Seguro de vida
Prácticas Universitarias - Sourcing (Mexico City) 2026
Baker Hughes —Ciudad de México, CDMX
- Medio tiempo
- Ingeniería
- Inglés
- Maestría
10d
Sales Representative
WAI GLOBAL —San Pedro Barrientos, Méx.
- Incluye fines de semana
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida

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Key Leader | Antara
Lululemon —Miguel Hidalgo, CDMX
Asigne a los educadores tareas de limpieza según sea necesario durante el turno para mantener el ambiente de lujo de la tienda. Liderazgo y Gestión de Personas.

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Gerente de Alimentos y Bebidas

Marriott International, Inc -
Peñón de los Baños, CDMX

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Información del empleo

Tiempo completo
Hace 9 días

Cualificaciones

Servicio al cliente
Bachillerato
Recepción
Servicios a huéspedes

Descripción completa del empleo

Additional Information
Job Number26064335
Job CategoryRooms & Guest Services Operations
LocationSinaloa 31, Penon de los Banos, Mexico City, Mexico, Mexico, 15520
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Operations Team

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Ensures that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with GM & RD.

Ensures a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Ensures orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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gerente customer experience empleos en miguel hidalgo, dif

Gerente de Alimentos y Bebidas

Key Leader | Antara

Gerente de Foros

Responsable de Expansión de Franquicias

Key Leader | Arcos Bosques

Gerente de Ventas - Canal Tradicional

Especialista de Transporte, Mexico Central Operations

Key Leader | Calle 10

Gerente Comercial

Pasantías Universitarias – Gestión de Proyectos | Ciudad de México

Agente de telefonos

Enterprise Regional Sales Leader (Gerente Regional de Ventas Enterprise) - Mexico City (Hybrid)

Gerente/a de Fundraising

Prácticas Universitarias - Sourcing (Mexico City) 2026

Sales Representative

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