20 publicaciones de empleo destacadas de technical support representative en mexico (¡Están contratando!)

Order Management Representative (Latin America)
Best Access Doors —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Salesforce
Technical Support Representative
SupportZebra LLC —Guadalajara, Jal.
- Desde $12,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Habilidades de comunicación
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
13d
Technical Support Representative, Tier 1 (Mexico Remote)
Turnitin, LLC —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Microsoft Office
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
Client Success Representative: Live Chat - Mexico
DashClicks LLC —Desde casa
- $77.97 a $103.96 por hora
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
Postulación rápida
13d
Field Services Technician
NTT Ltd —Guanajuato, Gto.
Technical Service Representative
BUNGE —Ciudad de México, CDMX
- Inglés
- Maestría
- Licenciatura
1d
Proposals & Estimating Lead
ROI Construction —Desde casa
- Hasta $420,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Carpintería
- Administración de personal
- Experiencia en ventas
Postulación rápida
Technical Support Engineer II - Mexico
Storyblok —Desde casa
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Informática
- Permiso de maternidad y paternidad
Sales Representative (Remote) - R209
Hyre —Desde casa
- $123 a $175 por hora
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Servicio al cliente
- Habilidades de comunicación
Postulación rápida
Representative, Infrastructure Specialist - Early Professional Hire
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Informática
- Licenciatura
9d
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Inglés
Postulación rápida
1d
Bilingual Remote Sales Representative - R215
Hyre —Ciudad de México, CDMX
- $88 a $159 por hora
- Turno de 8 horas
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Technical Support Engineer II - Mexico
Storyblok GmbH —Desde casa
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Informática
- Permiso de maternidad y paternidad
Spanish Audio Specialist - Freelance AI Trainer Project
Meridial —Desde casa
- Home Office (Desde casa)
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
1d
Partner Support Specialist
FeverUp —Ciudad de México, CDMX
- Inglés
- Mejora continua
- Capacitación
- Descuento de gimnasio
- Seguro de vida
Postulación rápida
3d
Entry-Level Technical Solutions Consultant – Remote Support
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Support Engineer
NielsenIQ —Ciudad de México, CDMX
- $34,500 por mes
- Incluye fines de semana
- Azure
- Oracle
- Maestría
Postulación rápida
Onboarding Specialist
Housecall Pro —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
- Seguro dental
- Permiso de maternidad y paternidad
Postulación rápida
Senior Technical Project Manager
Convatec —Del Norte, Tamps.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Seasonal Remote Customer Support Representative (English-Speaking) | Mexico
Resolv.Global —Desde casa
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida

Quiero recibir la alerta de empleo más reciente para technical support representative en mexico

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Order Management Representative (Latin America)

Best Access Doors -
Desde casa

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Excel
Administración de personal
Salesforce
ERP systems
Administración del tiempo

Descripción completa del empleo

This is a remote position.

What we are looking for:

We are currently looking for an Order Management Representative to join our growing team! The ideal candidate will play a major role in ensuring order accuracy and timely execution of all automatic and manual orders. If you enjoy working in a fast-paced, growth-oriented environment, have a keen eye for detail, and excellent communication skills along with a proven track record of providing exceptional customer service, this is a very exciting opportunity for you!

Requirements

Responsibilities:

Confirm and verify orders, ensuring the vendor order confirmation matches the PO sent to them which has all the customer’s order details

Verify order details, including pricing, product specifications (e.g., size, fire rating, material), quantities, shipping instructions to ensure accuracy and prevent errors

Process additional payments for added services such as Lift Gate, Next Day Air shipping, etc.

Monitor vendor orders to ensure estimated ship dates (ESD) are received and provide the ESD to the customer

Follow up with vendors to obtain the tracking details and pass this information to the customer

Act as the POC for order status, invoice requests, pre-shipment concerns, changes to an order, cancellation, etc.

Investigate and resolve customer concerns and complaints related to orders, including incorrect shipments, damaged goods, or delivery discrepancies

Process replacements or returns and credits as needed

Maintain a high level of customer satisfaction by providing exceptional service and building strong relationships

Perform general administrative duties as required to support the order management team

Be able to answer very basic product questions or offer Sales’ assistance or gather information from the vendor

Manage and complete all vendor tasks and follow ups

Answer all vendor email queries which may include questions regarding Tax ID, shipping address, customer contact information, if a lift gate is required, etc

Answer Group 1 calls from customers providing high-energy, positive support and chats throughout the day alongside the rest of the above tasks

Skills/Qualifications/Requirements

Must have:

Post-secondary education in supply chain management or similar is preferred

Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems experience is essential (Zoho, Salesforce, etc.)

Microsoft Excel experience

Strong technical skills and comfortable using web-based programs

Excellent attention to detail along with strong organizational skills

Ability to communicate effectively and professionally

Strong multi-tasking and time management skills with the ability to meet tight deadlines

Passion for and proven track record of providing excellent customer service

Works well in a fast-paced environment and can adapt to various situations prioritizing multiple work assignments simultaneously

Benefits

100% Remote

Full-Time

At Best Access Doors, we prioritize a fair and efficient hiring experience. To assist our team, we utilize Zoho Recruit’s Zia AI to help evaluate candidate alignment with job requirements. While Zia is used as a supportive tool, all final hiring decisions are made exclusively by our recruitment professionals. If you have any questions regarding our evaluation process, please feel free to ask during the application process.

At Best Access Doors, we believe that great ideas come from diverse perspectives. We’re committed to building an inclusive workplace where everyone feels valued, respected, and empowered to thrive — no matter who you are or where you come from.

We celebrate diversity in all its forms — thought, experience, background, and perspective — because we know it makes us stronger as a team and as a company.

As an equal opportunity employer, we’re dedicated to providing accessibility and support throughout our hiring process. If you need any accommodation during recruitment, please let us know. We’ll work with you to ensure you have what you need to succeed.

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technical support representative empleos en mexico

Order Management Representative (Latin America)

Technical Support Representative

Technical Support Representative, Tier 1 (Mexico Remote)

Client Success Representative: Live Chat - Mexico

Field Services Technician

Technical Service Representative

Proposals & Estimating Lead

Technical Support Engineer II - Mexico

Sales Representative (Remote) - R209

Representative, Infrastructure Specialist - Early Professional Hire

English-Spanish Bilingual Tier 2 Technical Support Representative

Bilingual Remote Sales Representative - R215

Technical Support Engineer II - Mexico

Spanish Audio Specialist - Freelance AI Trainer Project

Partner Support Specialist

Entry-Level Technical Solutions Consultant – Remote Support

Support Engineer

Onboarding Specialist

Senior Technical Project Manager

Seasonal Remote Customer Support Representative (English-Speaking) | Mexico

Quiero recibir la alerta de empleo más reciente para technical support representative en mexico

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