About the role
Our Global Investigations team plays a crucial, cross-functional role in addressing complex issues that impact the safety of our platform and employees, while upholding the integrity of Uber's mission. We operate in a fast-paced environment, focused on mitigating safety and financial risks by living our core value to
Stand for safety every day.
This is an opportunity to contribute to a world-class investigative program that integrates technical and traditional methods. We need someone who can
See the forest and the trees, conducting complex analysis and solving intricate puzzles by piecing together obscure clues while maintaining a clear view of global business impacts. You will be responsible for building solid work products, collaborating with colleagues, and demonstrating the
Go get it mindset to successfully close investigations.
The Global Investigations team focuses on combating organized crime and internal misconduct across the platform. In this role, you will manage the full lifecycle of internal and external investigations. This requires utilizing internal tools and case management systems to triage and analyze investigative data, identifying productive lines of inquiry. A core requirement is the ability to manage large datasets and maintain a strong understanding of fraud and cyber-related crimes. You must be capable of working independently, making sound, well-reasoned decisions, and choosing to
Do the right thing over what is fast or easy.
This is a hybrid role - our team collaborates in-person in our office in Mexico City 3 days/week. We encourage our employees to work from our office on additional days if they desire to do so.
What You'll Do
- Go get it: Lead high-quality investigations into sophisticated, global threats impacting the business, executing with grit to deliver timely results.
- One Uber: Develop actionable cases for internal business partners and external law enforcement agencies, breaking down silos to protect the ecosystem.
- Stand for safety: Focus targeted investigations on Uber's highest priority threats affecting the company, its employees, and the global community.
- See the forest and the trees: Generate concise, comprehensive case reports for stakeholders, translating complex data into macro-level insights and micro-level evidence.
- Great minds don't think alike: Translate complex technical findings into easily understandable language for diverse internal and external audiences.
- Trip obsessed: Proactively identify and develop innovative strategies to mitigate vulnerabilities, ensuring a secure and seamless experience across the platform.
- Build with heart: Collaborate effectively with numerous partners, managing stakeholder expectations in a supportive, high-performing team environment.
What You'll Need
- 5+ years of experience conducting fraud and criminal investigations in law enforcement or corporate settings.
- Demonstrated proficiency in investigative interviewing and producing structured investigative reports.
- Advanced analytical skills with the ability to analyze large datasets to identify key evidence and present findings.
- Working knowledge of SQL and/or Python, or a commitment to develop these technical skills.
- Established network of professional contacts across the private sector and law enforcement.
- Ability to manage ambiguity, work effectively under pressure, and accommodate flexible hours.
- Fluency in both English and Spanish
