20 publicaciones de empleo destacadas de english speaking en metro zócalo cdmx (¡Están contratando!)

Instructional Designer (Bilingual English/Spanish)- Temporary
Percepta —Ciudad de México, CDMX
- $21,000 por mes
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
- Seguro de vida
Postulación rápida
Bilingual Moving Sales & Quoting Specialist (Remote)
Hyre —Ciudad de México, CDMX
- $19,841.59 a $20,884.52 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Experiencia en ventas
- Vacaciones adicionales o permisos con goce de sueldo
Customer Service Associate (Spanish-Speaking / Healthcare)
InboxZeroVA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Program Consultant Mexico 2026
Dalberg Advisors —Ciudad de México, CDMX
- $600,000 por año
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
Agente bilingüe - tech support only!
Computacenter Mexico —Cuauhtémoc, CDMX
- $12,000 a $14,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
Strategic Risk Services Fraud Analyst
Accertify, Inc. —Ciudad de México, CDMX
- $221,000 a $230,000 por año
- Incluye fines de semana
- Bilingüe
- Inglés
- Microsoft Office
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Customer Success Manager (Americas)
Filestage —Ciudad de México, CDMX
- $40,000 a $50,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
13h
Agente bilingüe - tech support only
Computacenter Mexico —Juárez, CDMX
- $12,000 a $14,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Programa de referidos
Postulación rápida
11d
Bilingual Office Administrator (English/Spanish)
Hyre —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- CRM software
- Inglés
4d
Bilingual Sales Representative - Spanish/English
Community Sports Partners —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Experiencia en ventas
- Inglés
Postulación rápida
Senior Criminal Investigations and Analysis Advisor
SGI Global, LLC —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
Profesora Frances
Nord Anglia Education —Ciudad de México, CDMX
- Bilingüe
- Administración de personal
- Inglés
Media Relations & External Communications Professional
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Investigación
Facilities Assistant - Part time (Mexico City)
Fortrea —Ciudad de México, CDMX
- Administración de personal
- Servicio al cliente
- Inglés
Profesora Ingles
Nord Anglia Education —Ciudad de México, CDMX
- Bilingüe
- Administración de personal
- Inglés
Account Development Representative - Mexico City, Hybrid onsite role
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- CAD
- Salesforce
Employee Impact Program Manager, LATAM
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- Salesforce
Contracts Manager, North America
Rockwell Automation —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
(English C1, remote) Part-time Tiktok Creator Partnerships Specialist
SupportYourApp —Ciudad de México, CDMX
- Medio tiempo
- Home Office (Desde casa)
- Inglés
Postulación rápida
8d
Sales & Customer Service Representative - Bilingual Spanish/English
Community Sports Partners —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida

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Instructional Designer (Bilingual English/Spanish)- Temporary

Percepta -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

$21,000 por mes

Beneficios

Seguro de vida

Cualificaciones

Microsoft Powerpoint
Bilingüe
Microsoft Word
Adobe Photoshop
Microsoft Excel
Microsoft Outlook
Administración de personal
Plurilingüe
Adobe Captivate
Inglés
Microsoft Office
Creación de contenido
Educación
Licenciatura
SharePoint
Camtasia

Descripción completa del empleo

Instructional Designer (Bilingual English/Spanish)- Temporary
MX-DF-Mexico DF

Description

Instructional Designer

Location: Mexico | Remote

About Percepta

At Percepta, we deliver world-class customer experiences for some of the world's most recognized brands. Our people are at the center of everything we do, and we are committed to creating innovative learning solutions that empower employees to perform at their best.

We are looking for a creative, analytical, and results-driven Instructional Designer to join our Learning & Development team. In this role, you will partner with internal stakeholders and clients to design engaging, effective, and performance-focused learning experiences that drive business results.

What You'll Do

As an Instructional Designer, you will analyze learning needs, design impactful training solutions, and develop engaging learning experiences for both new and existing employees. Using instructional design best practices and adult learning principles, you will create innovative content that improves performance, enhances knowledge retention, and supports operational success.

Key Responsibilities

Learning Design & Development (60%)

Design and develop learning objectives, curricula, and training outcomes aligned with business goals.
Create and maintain engaging learning materials for new hire, cross-training, upskilling, and continuous learning programs.
Develop instructor-led, virtual, self-paced, and eLearning solutions using modern instructional design methodologies, including ADDIE.
Apply adult learning principles to select the most effective learning delivery methods.
Design and develop facilitator guides, participant materials, job aids, knowledge articles, and performance support resources.
Create interactive learning activities such as simulations, case studies, role plays, scenarios, and gamified exercises.
Develop and facilitate Train-the-Trainer (TTT) sessions.
Utilize authoring tools and multimedia technologies to create engaging digital learning experiences.
Maintain content repositories and learning assets in shared platforms such as SharePoint.

Project & Stakeholder Management (20%)

Collaborate with internal and external clients to identify training and performance improvement needs.
Build project plans, timelines, and development roadmaps to ensure successful delivery.
Lead project meetings and provide regular status updates to stakeholders.
Identify risks, recommend mitigation strategies, and ensure projects remain on schedule.
Conduct post-implementation reviews and incorporate feedback to continuously improve learning solutions.

Learning Analysis & Evaluation (20%)

Conduct Front-End Analysis (FEA) to identify learning gaps, performance challenges, and development opportunities.
Analyze operational performance metrics to determine training effectiveness.
Develop targeted learning interventions and action plans for individuals and teams.
Measure training outcomes using established evaluation models, such as Kirkpatrick and Gagné methodologies.
Continuously evaluate and enhance learning programs based on business results and learner feedback.

What We're Looking For

Required Qualifications

Bachelor's Degree in Instructional Design, Education, Learning & Development, Adult Learning, Graphic Design, Communications, or a related field, or an equivalent combination of education and experience.
Minimum of 3 years of experience in Learning & Development, Training Design, or Curriculum Development.
Experience designing and developing instructor-led and eLearning programs.
Strong project management, organizational, and stakeholder management skills.
Excellent written, verbal, presentation, and communication skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple projects and thrive in a fast-paced environment.
Advanced proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook).
Must live in Mexico City or the metropolitan area
Applications from states other than Mexico City will not be considered

Preferred Qualifications

1–3 years of experience specifically in Instructional Design.
Contact Center, Customer Experience, or BPO industry experience.
Instructional Design certifications.
Experience with authoring tools such as:
- Articulate Storyline 360
- Adobe Captivate
- Camtasia
- Photoshop or other visual design tools
Experience applying instructional design frameworks and evaluation models such as:
- ADDIE
- Kirkpatrick
- Gagné's Nine Events of Instruction

Success in This Role

You are:

Creative and innovative.
Detail-oriented and quality-focused.
Customer-centric and collaborative.
Comfortable working independently and within cross-functional teams.
Adaptable and able to deliver high-quality work under tight deadlines.
Passionate about learning, development, and continuous improvement.

What We Offer

Monthly salary: MXN $21,000
16 vacation days from your first year
Vacation premium:
- 25% during the first year
- 50% beginning in the second year
Christmas Bonus (Aguinaldo) – 15 days
Grocery & Restaurant Card after 90 days
13% Savings Fund
Life Insurance
Medical Insurance

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

#LI-Remote

Postulación rápida

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english speaking empleos en metro zócalo cdmx