Oliver Wyman
About Oliver Wyman
Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments .
For more information, visit oliverwyman.com , or follow us on LinkedIn and X .
Job Overview:
The Talent Management Central Team (TMC) is a team within Oliver Wyman’s Human Capital (HC) department and is designed to offer program management and administrative support to Talent Managers across a number of Talent Management processes. The TMC will have global responsibilities and will work seamlessly with the global Talent Management team, as well as with Talent Managers in each of our Teams and Regions.
The TMC will also be responsible for interfacing with senior group of stakeholders from across the TM and HC function.
The Coordinator Role requires mastery of core coordinator responsibilities, knowledge of Staffing and Performance Management system. This role entails managing multiple demands and competing priorities in a timely manner.
Oliver Wyman is a fast-paced environment that requires fluency in English.
Key Responsibilities:
Activities related to programs and processes for consultant talent and performance management processes, including, but not limited to performance management, global consultant programs, staffing system updates, reporting, developing training materials, and ad hoc Talent Management requests across Oliver Wyman.
Note that while the role will focus on the areas above, some additional support for Talent Management activities may also be required.
Manage Specialist Performance Management (PM) Processes (e.g., Mid-Year Promotion Assessments, Year-End Evaluations, Project Reviews, Goals, etc.):
Core member of the PM process management team
Drive ad hoc and ongoing improvements to forms and workflows
Launch, update, and create specialist processes, forms, and workflows
Administer all aspects of Specialist PM processes as system administrator including regular communication and / or training to key stakeholders regarding process timelines, expectations, and other useful information
On-going support as system admin
Troubleshoot user issues effectively and promptly
Update / correct review information as needed
Analyze process submission trends and communicate findings with Specialist Talent Managers
General Consultant Performance Management administration
Weekly Consultant Project Review creation
Team coverage for other consultant processes as needed
Ongoing support as system admin
Staffing
Support for other internal programs
Other
Build and maintain relationships with team members and key clients
Collaborate with other teams and departments as necessary to address requests or issues
Respond promptly and professionally to incoming requests
Experience Required:
Technical Skills:
Working knowledge of Microsoft Excel (including formulas, pivot tables, and comfort manipulating data in reports), Word, and PowerPoint
Basic understanding of systems and an aptitude for learning to operate new systems of medium complexity
Skills and Attributes:
Strong focus on client needs and ability to work with stakeholders ranging in seniority level
Strong process ownership mentality
Excellent English written and verbal communication skills
Ability to work collaboratively in a global team in a multicultural environment with limited supervision
Ability to work and multi-task in a fast-paced and constantly evolving environment
Ability to manage and maintain highly sensitive and confidential information
Highly organized and detail-oriented with a problem-solving mindset
Sustained interest in process improvement
Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
