2 publicaciones de empleo destacadas de logistics specialist en hermosillo son. (¡Están contratando!)

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Customer Demand Specialist

TE Connectivity -
Hermosillo, Son.

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Información del empleo

Cualificaciones

Microsoft Powerpoint
Microsoft Excel
Administración de personal
Licenciatura
Planeación de producción
Gestión de cuentas
Administración de pedidos

Descripción completa del empleo

The Demand Specialist plays a critical role in aligning customer demand with operational execution by serving as a strategic liaison between customers, Supply Chain, and Customer Success organization. This position is responsible for driving customer satisfaction, improving delivery performance, managing order fulfillment priorities, and ensuring customer requirements are effectively translated into actionable supply chain plans.
This role drives an exceptional customer experience through proactive demand management, order prioritization, and cross-functional collaboration to improve on-time delivery performance and supply chain responsiveness.

What your background should look like

Demonstrated ability to analyze demand patterns, delivery performance, and operational data to support informed business decisions.
Ability to effectively influence and collaborate with stakeholders across multiple levels and functions.
Advanced proficiency in Microsoft 365 applications, particularly Excel, Teams, PowerPoint.
Able to work with all levels within the Supply Chain.
Experience managing schedule agreements and customer forecasts.
Bachelor’s degree strongly preferred and/or minimum 3 years’ experience in an account management or production planning role.

Key Responsibilities

Own demand management activities for assigned product families, including backlog management, forecast analysis, open order review, and proactive communication of order status, risks, and recovery plans to internal stakeholders and customers.
Coordinate and execute customer expedite requests, schedule changes, and order cancellations in accordance with established delegation of authority requirements.
Partner cross-functionally with Planning, Procurement, Manufacturing, Logistics, and Customer Service teams to balance customer requirements with operational capabilities while driving delivery performance.
Develop trusted relationships with key customer contacts by providing proactive communication, problem resolution, and consistent execution of commitments.
Collaborate with Customer Excellence and commercial teams to analyze customer forecasts, manage Lines of Balance (LOBs), identify demand trends, and support customer scorecard reviews.
Identify supply risks, demand shifts, and delivery constraints through proactive analysis and drive mitigation actions with Operations and Supply Chain teams.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

BLVD. DOCTOR ANTONIO QUIROGA #22
HERMOSILLO SONORA, Sonora 85747
Mexico

Posting City: HERMOSILLO SONORA

Job Country: Mexico

Travel Required: Less than 10%

Requisition ID: 155398

Workplace Type: Onsite

External Careers Page: Customer Service

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