13 publicaciones de empleo destacadas de collections supervisor en guadalupe, nle (¡Están contratando!)

Collections Supervisor
SWBC —Monterrey, N. L.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Bachillerato
Working Supervisor - AR Disputes O2C
Xylem —Guadalupe, N. L.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Supervisor de ama de llaves - Hotel NH Monterrey Paseo La Fe
Minor Hotels Europe & Americas —San Nicolás de los Garza, N. L.
- Inglés
- Limpieza
- Oportunidades de crecimiento
Postulación rápida
Customer Service Rep I
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Plan de adquisición de acciones empresariales
Accounting Supervisor
Wonderful Citrus —Monterrey, N. L.
- $20,000 a $25,000 por mes
- Tiempo completo
- Microsoft Excel
- Oracle
- Análisis de datos
- Seguro dental
- Seguro de vida
Postulación rápida
Welding Supervisor
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
- Plan de adquisición de acciones empresariales
MES Controls 2
North Point Technology —Monterrey, N. L.
- Administración de personal
- ERP systems
- Controlador Lógico Programable
Postulación rápida
Auxiliar de Cocina - Hotel NH Collection Monterrey San Pedro
Minor Hotels Europe & Americas —San Pedro Garza García, N. L.
- Preparación de alimentos
- Inglés
- Bachillerato
- Oportunidades de crecimiento
Postulación rápida
Senior Analyst, Item MDM Operations
Vertiv —Monterrey, N. L.
- Correo electrónico
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
Analista Contable Administrativo
Wonderful Citrus —Monterrey, N. L.
- $20,000 a $25,000 por mes
- Tiempo completo
- Microsoft Excel
- Oracle
- Análisis de datos
- Seguro dental
- Seguro de vida
Postulación rápida
Lavaloza -Hotel NH Collection Monterrey San Pedro
Minor Hotels Europe & Americas —San Pedro Garza García, N. L.
- Preparación de alimentos
- Inglés
- Bachillerato
- Oportunidades de crecimiento
Postulación rápida
Controls Engineer – MES
North Point Technology —Monterrey, N. L.
- Administración de personal
- ERP systems
- Controlador Lógico Programable
Postulación rápida
Accounts Receivable Specialist
Hunter Douglas —Monterrey, N. L.
- Correo electrónico
- Microsoft Word
- Microsoft Excel
- Administración de personal
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Postulación rápida

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Collections Supervisor

SWBC -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Word
Microsoft Excel
Centro de llamadas
Bachillerato
Liderazgo

Descripción completa del empleo

SWBC is seeking a talented individual that supervises the staff and activities relating to the collection and adjustment of severely delinquent accounts to include the handling of the day-to-day staffing and personnel issues exercising discretion and independent judgment with limited supervision.

Why you'll love this role:

You’ll love this role because when clients come back and request additional services, you know it’s because they trust in the services provided by your staff!

Essential duties include the following:

Supervises the staff and activities involved in providing efficient and effective customer service and collection support in administering of collection calls, interviews for open positions, processes time cards, manages work schedules, and assists in coaching, counseling, disciplining, and resolving personnel related issues.
Oversees and monitors outbound service calls regarding collection calls to ensure quality standards, compliance with policies and procedures, and timely feedback.
Establishes and maintains effective communication with financial institutions to ensure client expectations are being met.
Monitors and enforces quality expectations by reviewing, coaching and counseling representatives on their phone and quality reviews.
Assists in the development of training programs to meet ongoing customer service initiatives by identifying and coordinating training needs.
Monitors and enforces the timely execution of various department activities and maintains workload queues to ensure effective customer service.
Performs other duties as assigned.

Serious candidates will possess the minimum qualifications:

High school diploma or GED required.
Minimum five (5) years of call center experience, with preference in telephone collecting and other related duties required.
Minimum two (2) years supervisory/leadership experience.
Ability to lead, direct, and be visible to staff and direct reports.
Ability to coordinate and organize work while meeting and handling multiple deadline processes.
Strong working knowledge of consumer laws and regulations relating to collection.
Strong working knowledge of telephone collecting and/or understanding the processing of delinquent accounts.
Strong working knowledge of the Fair Debt Collection Practice Act (FDCPA).
Working knowledge of personal computers to include MS Word and Excel.
Display core leadership abilities: strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills.
Excellent analytical and problem resolution skills.
Able to work under sometimes stressful conditions while maintaining professionalism and enthusiasm.
Able to provide a high level of customer service to customers.
Able to sit for long periods of time analyzing, executing, updating, and validating business reports and/or collection accounts.
Able to travel locally and/or nationally.

Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

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collections supervisor empleos en guadalupe, nle

Collections Supervisor

Working Supervisor - AR Disputes O2C

Supervisor de ama de llaves - Hotel NH Monterrey Paseo La Fe

Customer Service Rep I

Accounting Supervisor

Welding Supervisor

MES Controls 2

Auxiliar de Cocina - Hotel NH Collection Monterrey San Pedro

Senior Analyst, Item MDM Operations

Analista Contable Administrativo

Lavaloza -Hotel NH Collection Monterrey San Pedro

Controls Engineer – MES

Accounts Receivable Specialist

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