10 publicaciones de empleo destacadas de maintenance advanced technician en guadalajara, jal (¡Están contratando!)

Advanced Technical Support Technician ( Portuguese )
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en bases de datos
- Mejora continua
8d
Jr. Field Service Technician
INNIO —El Salto, Jal.
- Inglés
- Controlador Lógico Programable
- Licenciatura
Postulación rápida
Process Superintendent
SANMINA —El Salto, Jal.
- $50,000 a $60,000 por mes
- Tiempo completo
- Inglés
- Sin título de educación superior
- Seguro de vida
Postulación rápida
Technical Service Engineering
Xerox —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Mantenimiento
- Inglés
- Oportunidades de crecimiento
Automation Engineer
Molex —El Salto, Jal.
- Controlador Lógico Programable
- Experiencia en manufactura
2d
System and Board Support Technician (Temporary position)
Intel —Guadalajara, Jal.
- Tiempo completo
- Mantenimiento
- Inglés
- Contratos
14d
Técnico(a) de Soporte Sr.
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Experiencia en manufactura
Técnico (a) de Soporte Full
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Experiencia en manufactura
14d
Senior Quality Engineer – NPI & Process Validation
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Ensamblaje
- Licenciatura
- Experiencia en manufactura
2d
Técnico(a) de Procesos
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Experiencia en manufactura
3h

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Jr. Field Service Technician
INNIO —El Salto, Jal.
Deliver clear, concise, and timely professional service reports after each assignment. Junior Field Service Technician (Mexico to U.S. Relocation Program).
Postulación rápida

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Advanced Technical Support Technician ( Portuguese )

Cognizant -
Guadalajara, Jal.

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Información del empleo

Tiempo completo
Hace 8 días

Cualificaciones

ITIL Foundation
Administración de personal
Gestión de servicios de TI
Experiencia en bases de datos
Mejora continua
Portugués

Descripción completa del empleo

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide as Portuguese Advanced Technical Support Technician

Job Summary
1. Job Title : Advanced Technical Support Technician 2. Job Summary : This on site Advanced Technical Support Technician role focuses on managing and enhancing a large scale Service Desk Application Support environment for an international organization ensuring continuous availability high quality incident resolution and user satisfaction while mentoring technical staff and driving process improvements across global business units. 3. Experience : 3 - 5 years 4. Required Skills : Technical Skills: Service Desk App Support Domain Skills: 5. Nice to have skills : Domain Skills: 6. Technology : Service Desk 7. Shift : Availability 4am CST to 6pm CST. Responsibilities : -Manage daily operations of the Service Desk application support function to ensure timely and accurate resolution of incidents and requests while maintaining high customer satisfaction levels. -Coordinate with cross functional teams to analyze recurring issues in the Service Desk platform and implement sustainable fixes that reduce incident volume and improve overall stability. -Design and refine application support workflows for Service Desk tools to optimize ticket handling efficiency and minimize user wait times across multiple business units. -Implement monitoring and alerting strategies for critical Service Desk components to proactively identify performance degradation and prevent service disruptions. -Review complex tickets escalated from support teams and provide expert level troubleshooting and resolution to meet agreed service targets. -Collaborate closely with product owners and engineers to prioritize defect fixes and minor enhancements that directly improve the end user support experience. - -Drive continuous improvement initiatives by analyzing support metrics user feedback and root cause data to enhance processes and tooling. -Ensure strict adherence to organizational policies and compliance requirements within Service Desk operations to protect data integrity and privacy. -Coordinate planned maintenance activities for the Service Desk application ensuring clear communication to users and minimal disruption to business operations. -Guide and mentor support analysts by sharing technical expertise in Service Desk tools and best practices to elevate overall team capability. -Partner with training teams to design practical learning sessions and simulations that strengthen application support skills and readiness for new features. -Qualifications -Demonstrate ten to twelve years of progressive experience in application support with a significant focus on enterprise Service Desk platforms and related technologies. -Exhibit strong proficiency in incident problem and request management processes with practical use of common IT service management tools in large organizations. -Apply advanced troubleshooting skills across operating systems databases and integrations that underpin modern Service Desk solutions within hybrid environments. -Show practical experience in documenting technical procedures knowledge base articles and operational runbooks that enable consistent high quality support delivery. -Display familiarity with industry standard frameworks for service management which guide structured handling of incidents changes and service levels. -Illustrate effective communication skills to interact with business stakeholders technical teams and support analysts ensuring clear expectations and outcomes. -Present experience working in hybrid work models managing onsite and remote collaboration tools that support distributed Service Desk operations. -Highlight exposure to enterprise security and compliance practices that influence application support decisions and user access controls. -Showcase experience with reporting and analytics tools used to track Service Desk performance trends and inform continuous improvement actions. -Emphasize ability to mentor and guide technical team members to enhance troubleshooting depth process adherence and overall support quality. 9. Job Location : Primary Location : MXJAGUAA01(ITMEX Guadalajara JA-Aviacion-COG) Alternate Location : NA NA Alternate Location 1 : NA NA 10. Job Type : Associate [65PM14] 11. Demand Requires Travel? : No 12. Certifications Required : Recommended certifications include ITIL Foundation certification and any recognized Service Management or Application Support certification.

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maintenance advanced technician empleos en guadalajara, jal

Advanced Technical Support Technician ( Portuguese )

Jr. Field Service Technician

Process Superintendent

Technical Service Engineering

Automation Engineer

System and Board Support Technician (Temporary position)

Técnico(a) de Soporte Sr.

Técnico (a) de Soporte Full

Senior Quality Engineer – NPI & Process Validation

Técnico(a) de Procesos

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