20 publicaciones de empleo destacadas de guest service en guadalajara, jal (¡Están contratando!)

Member Services Reservation Agent Mexico
RESORTCOM INTERNATIONAL MEXICO —Guadalajara, Jal.
- Desde $22,000 por mes
- Turno de 8 horas
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Front Desk Agent
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
- Servicios a huéspedes
Executive Office Assistant
GDL Connect S de RL de CV —Circunvalación Guevara, Jal.
- $25,000 a $26,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
- Permiso de maternidad y paternidad
- Programa de referidos
Postulación rápida
11d
Guest Service Expert
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
Mgr-Operations
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Bachillerato
- Recepción
Educator | LA PERLA
Lululemon —Zapopan, Jal.
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Disponible para viajar
8d
Gerente Operaciones (AYB)
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Bachillerato
- Recepción
Mgr-Reservations
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Bachillerato
Guest Service Expert - Mesero (a)
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
- Servicios a huéspedes
Associate Manager, Field Marketing Creative Services
InterContinental Hotels Group —Guadalajara, Jal.
- Administración de personal
- Mercadotecnia
- Maestría
Mesero(a) Room Service
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
Legal Manager, Global Intellectual Property & Brands
InterContinental Hotels Group —Guadalajara, Jal.
- Administración de personal
- Servicio al cliente
- Investigación
2d
Operations Supervisor
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
- Servicios a huéspedes
- Gestión de venta al por menor
Associate Manager, Field Marketing
InterContinental Hotels Group —Guadalajara, Jal.
- Home Office (Desde casa)
- Administración de personal
- Mercadotecnia
- Análisis de datos
Manager, Task Force - Field Marketing Services
InterContinental Hotels Group —Guadalajara, Jal.
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
University Intern-CALA
Marriott International, Inc —Guadalajara, Jal.
- Administración de personal
11d
Director of Finance
InterContinental Hotels Group —Guadalajara, Jal.
- Inglés
- Maestría
- Licenciatura
2d
Host/Hostess
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
4d
Manager - Property Systems
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
2d
Botones
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
- Servicios a huéspedes
9d

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Member Services Reservation Agent Mexico

RESORTCOM INTERNATIONAL MEXICO -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Desde $22,000 por mes

Beneficios

Caja de ahorro

Cualificaciones

Bilingüe
Plurilingüe
Experiencia en ventas
Servicio al cliente
Inglés
Bachillerato
Captura de datos

Descripción completa del empleo

Are you ready for your DREAM VACATION? Join our company family to make that dream come true!
At the Employer of Choice, a complimentary week at one of our managed resorts for you and your family is THE STANDARD!

Our employees know that our company is a great place to work because we care about our team, work hard for our success, and value diversity and culture.
We strive to be better than our competitors and distinguish ourselves through our performance. Whether you’re delivering the ultimate guest experience at one of our spectacular resorts or building your career within one of our many corporate departments, a career with ResortCom is like no other!

We are currently looking for a Member Services Reservations Agent Mexico to join our ResortCom family!

Position Summary
We are seeking highly motivated, goal-oriented, problem-solvers to join our Member Services Team. Our Member Services Agents provides World Class Service to all inbound and outbound calls from our members supporting their reservations needs. In our fast-paced, exciting environment, your day will consist of various call scenarios ranging from assisting with payments, helping to determine the best financial solutions & providing answers to questions about vacation experiences…And so much more.
The greatest part of the role is that you can assist our members with booking the best vacation experience! From finding multiple promotional offers to assisting with customizing each vacation – you will be a professional at it all! Meal plan packages, spa certificates, transportation activities and EVEN all the fun offsite excursions you get to experience! The right candidate for this position matches the quality of our resorts – 5 diamonds!

Pay Information
Ø Reservation Agent (Spanish & English) - $22,000 Pesos monthly + 10% attendance bonus. monthly commission which can range from $2,000-$10,000 depending on KPI achievements. Agents will be scheduled for 40 hours per week. Can include weekends and weekdays.
Career Progression Opportunities.
Ø Additional Client Reservation Agent: On average, new employees will be able to progress within 3-6 months.
Ø Elite Reservation Agent: On average, new employees will be able to progress within 6-9 months.
Ø Monthly development workshops to add new skills to your existing knowledge.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Handle inbound and outbound calls with reservation requests and perform all other Club Services functions
Provide World Class Service on all calls by using ResortCom Call Quality model
Effectively resolve customer issues and complaints through proper research, identify solutions and take ownership
Educate members on amenities, activities, products, and services offered at each resort
Maintain a working knowledge of all resorts, company policies, procedures, products, and services
Meet or exceed daily, weekly, and monthly sales goal
Willingness to work flexible schedules that vary according to business needs
Adhere to assigned shift schedule and break and lunch schedules
Attend and complete all required and compliance training
Perform other duties as assigned

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
The work for this position is conducted in an office environment. The noise level in this environment is usually high. Travel may be required to receive training, attend meetings and develop relationships with other professionals. Evenings and weekend work may be required based upon the workload.

Tipo de puesto: Tiempo completo

Sueldo: A partir de $22,000.00 al mes

Benefits:

Caja de ahorro
Vales de despensa

Schedule:

Turno de 8 horas
Turno mixto

Supplemental Pay:

Bono de asistencia

Idioma:

Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Fecha de inicio prevista: 01/10/2024

Tipo de puesto: Tiempo completo

Sueldo: $22,000.00 al mes

Pago complementario:

Bono de asistencia
Bono de productividad

Idioma:

Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Required Education and Experience

Bilingual (English – Spanish)
High school diploma (or High School Equivalence Certificate)
Excellent organizational, multi-tasking and prioritizing skills
Ability to work under pressure (High Sales Environment/Strong Customer Service)
Proper phone label
Problem Solving Skills
Outstanding Customer Service Skills
Data Entry Experience
Able to Build Relationships
Customer Focus

Postulación rápida

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Botones

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