19 publicaciones de empleo destacadas de customer support coordinator en guadalajara, jal (¡Están contratando!)

Global Quality & Service Coordinator
SMTXTRA MEX —Balcones Del Sol, Jal.
- $22,000 a $25,000 por mes
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Estacionamiento gratuito
Postulación rápida
Sr Customer Support Associate
Arrow Electronics, Inc. —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
- Seguro dental
- Seguro de la vista
Continuous improvement coordinator
PPG —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
- Seguro de vida
Postulación rápida
8d
Branch Customer Service Coordinator I
TTI Latin America —Guadalajara, Jal.
- Trabajo híbrido
- Bilingüe
- Microsoft Excel
- Servicio al cliente
- Seguro de vida
1d
Ocean Import Coordinator (Auxiliar Importación Marítima)
OEC Group —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Habilidades de comunicación
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
8d
Project Order Management Specialist
Siemens —Zapopan, Jal.
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- ERP systems
- Inglés
Business Support Coordinator
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Bachillerato
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
6d
Coordinador de residuos, Environmental Assurance and Protection (EAP)
Servicios Comerciales Amazon México S. de R.L. de C.V. —Guadalajara, Jal.
- $15,687.50 por mes
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Marketing & Events Coordinator (On site - Midtown Jalisco, GDL)
INNTECI - QUID - BGWI —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Estacionamiento gratuito
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Account Coordinator
Arrive Logistics —Guadalajara, Jal.
- Tiempo completo
- Bilingüe
- Inglés
- Bachillerato
- Seguro de la vista
- Programa de referidos
Postulación rápida
Sales Order Specialist III
BMC Software —Guadalajara, Jal.
- Microsoft Office
- Bachillerato
- Licenciatura
Branch Product Coordinator
TTI Latin America —Guadalajara, Jal.
- Trabajo híbrido
- Bilingüe
- Microsoft Excel
- Administración de personal
- Seguro de vida
1d
Manager, Carrier Sales
RXO, Inc. —Guadalajara, Jal.
- Tiempo completo
- Licenciatura
- Disponible para viajar
Business Unit Coordinator
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9h
Sr. Master Planner
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- ERP systems
- Bachillerato
7d
Marketing Operations Specialist
Carestream Health —Zapopan, Jal.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Master Planner
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Doctorado
- ERP systems
12d
Operador de Almacén
IGT —Zapopan, Jal.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Materials Manager (Cable Assembly)
Molex —El Salto, Jal.
- Microsoft Excel
- Administración de personal
- ERP systems

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Sr Customer Support Associate
Arrow Electronics, Inc. —Tlaquepaque, Jal.
3-5 years of experience in electronic and/or manufacturing industry. Including communication with the customer. Create new customer price agreements.
Sr. Associate - S&M - Customer Success 5B
EDM S de RL de CV —Zapopan, Jal.
Provide payment plans basis customer requirement. Attending Inbound calls and help customer in dispute resolution, making payments, sharing statement etc.
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Global Quality & Service Coordinator

SMTXTRA MEX
Balcones Del Sol, Jal.

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Beneficios

Estacionamiento gratuito
Seguro de gastos médicos mayores
Estacionamiento para empleados

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Administración de personal
Gestión de la calidad
Microsoft Office

Descripción completa del empleo

Job Summary:

The Global Quality & Service Coordinator is responsible for overseeing day-to-day quality assurance and quality control activities to ensure products, processes, and services meet established standards and customer expectations. This role supervises the Return Material Authorization (RMA) process, managing returns to suppliers and coordinating replacements where necessary. The Quality Coordinator also leads the annual ISO audit process, ensuring compliance with quality standards and driving continuous improvement in quality, safety, and efficiency across the global organization.

Key Responsibilities:

Oversee and coordinate daily quality assurance and quality control activities.
Supervise and manage the RMA process, including supplier returns, replacement actions, and documentation.
Lead preparation and execution of annual ISO audits, ensuring compliance with certification requirements.
Maintain and improve the company’s quality management system (QMS).
Investigate product non-conformances, supplier quality issues, and customer complaints; implement corrective and preventive actions (CAPA).
Develop and deliver training programs to raise quality awareness at all levels of the organisation.
Mentor junior team members and build a culture of accountability and continuous improvement.
Collaborate with suppliers, service teams, and cross-functional departments to resolve quality concerns.
Prepare reports, analyse quality performance data, and recommend process improvements.
Promote a culture of quality, safety, and efficiency throughout the company.
Work with engineering, operations, and sales teams to embed quality into every stage of the product lifecycle.
Create and maintain repair records, service reports, and repair histories.
Coordinate incoming and outgoing feeder/head shipments for repair.
Schedule repair activities and prioritize workloads with technicians.
Monitor repair turnaround times and update customers on progress.
Process repair quotations, purchase orders, and invoices.
Maintain databases of feeder serial numbers, asset locations, and repair status.
Coordinate spare parts ordering and inventory for repair activities.
Prepare weekly and monthly service performance reports.
Liaise between customers, service engineers, suppliers, and internal departments.
Ensure all repair documentation complies with quality management procedures.
Follow up on outstanding repairs and warranty claims.
Support continuous improvement initiatives within the service department.

Skills & Qualifications:

Strong knowledge of ISO standards and audit processes.
Experience with supplier quality management and RMA processes.
Proficiency in quality tools and methodologies (e.g., CAPA, RCA, SPC, FMEA).
Excellent leadership, communication, and problem-solving skills.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM systems.
Strong organizational skills and ability to work across global teams.
USA visa advantage but not compulsory

What We Offer:

Monthly stipend of $22,000 - $25,000 MXN NET according to experience
Legal benefits in accordance with Mexican labor law
SGMM
Two extra holiday's over by law.
Weekends off (Saturday and Sunday)

Sueldo: $22,000.00 - $25,000.00 al mes

Beneficios:

Estacionamiento gratuito
Seguro de gastos médicos mayores

Lugar de trabajo: Empleo presencial

Postulación rápida

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customer support coordinator empleos en guadalajara, jal

Global Quality & Service Coordinator

Sr Customer Support Associate

Continuous improvement coordinator

Branch Customer Service Coordinator I

Ocean Import Coordinator (Auxiliar Importación Marítima)

Project Order Management Specialist

Business Support Coordinator

Coordinador de residuos, Environmental Assurance and Protection (EAP)

Marketing & Events Coordinator (On site - Midtown Jalisco, GDL)

Account Coordinator

Sales Order Specialist III

Branch Product Coordinator

Manager, Carrier Sales

Business Unit Coordinator

Sr. Master Planner

Marketing Operations Specialist

Master Planner

Operador de Almacén

Materials Manager (Cable Assembly)

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