Description
Receptionist
Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
Core Responsibilities:
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Responsible for all facets of incoming calls and visitors to the office including directing calls to correct employee/department, taking messages, updating the telephone directory, the internal site, and Outlook directory for respective office, and Ensuring visitors to the office have appropriate visitors badge and coordinated escort following company SOPs
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Responsible for mail and shipping including sorting and delivering all incoming faxes, sorting and posting all mail, receiving all incoming shipments and assisting with preparing outgoing shipments as necessary, and sending interoffice mail from the office to remote locations.
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General support including:
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Overseeing conference room scheduling and prepares conference rooms for meetings
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Assisting with client related meeting set up, as applicable
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Assisting visitors and staff with taxi and hotel bookings, as applicable.
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Overseeing and ordering supplies which may include office, kitchen, mailing, etc. as applicable for respective office location. Ensures adequate and orderly stocking of mail boxes, kitchen and office supply areas.
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Assisting with the local directions and supervision of vendor services, which may include coffee service, food/drink vending machines, and offsite storage, and recycling/documenting shredding services.
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Assisting with the office’s emergency response to fire and security alarms by calling building management, emergency personnel, escorting visitors in building evacuations, etc., as necessary.
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Assisting with the maintenance of seating charts for the office.
Other Responsibilities:
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Performs other work-related duties as assigned.
Additional Qualifications
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High school education or equivalent combination of education and experience plus nominal receptionist experience. Strong computer skills in Microsoft Office Suite (Word, Excel) and Outlook required. Ability to operate office equipment such as copier, calculator. Requires strong verbal, written, interpersonal and team-oriented skills. Professional presence and ability to interact and build relationships with all levels of employees. Ability to organize and prioritize work to meet deadlines is essential. Strong customer services skills and ability to maintain confidentiality required.
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Previous administrative work experience/ customer experience.
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Intermediate English level required.
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Office based position.
Disclaimer
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
http://www.syneoshealth.com
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Summary
Answers incoming telephone calls and directs calls as appropriate. Greets visitors and directs them as appropriate. Ensures all visitors have signed in and have been escorted following Standard Operating Procedures (SOPs).
