20 publicaciones de empleo destacadas de customer experience specialist en ecatepec, mex (¡Están contratando!)

Customer Onboarding Specialist - 100% Remote - LATAM
Hostaway —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Bachillerato
- Mejora continua
Postulación rápida
1d
Customer Experience Specialist
Clipboard —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Salesforce
- Inglés
Manufacturing Systems Specialist
Essity —Ecatepec, Méx.
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
Commercial Loan Workout & Collections Specialist
Concord Servicing —Ciudad de México, CDMX
- $361,000 a $420,000 por año
- Tiempo completo
- Salesforce
- Microsoft Office
- Seguro dental
- Seguro de vida
Postulación rápida
Talent Acquisition Specialist -Temp (Remote, Located in Mexico)
Visit.org —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Reclutamiento
Postulación rápida
Customer Experience Specialist (International)
Justworks —Ciudad de México, CDMX
- Servicio al cliente
- SQL
- Programa de bienestar
13d
Internal Support Service Specialist
Ten Group —Ciudad de México, CDMX
- $450,000 a $527,000 por año
- Tiempo completo
- Contratos
- Experiencia en construcción
- Gestión de venta al por menor
- Vacaciones adicionales o permisos con goce de sueldo
- Descuento de empleados
Postulación rápida
3d
Appointment Setting Specialist
Talent Sam —México, Méx.
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Licenciatura
Postulación rápida
2d
Senior Customer Success Specialist – VIP Users (LATAM)
BIGO TECHNOLOGY PTE. LTD. —Ciudad de México, CDMX
- $27,000 a $34,000 por mes
- Tiempo completo
- Microsoft Excel
- Inglés
- SQL
Postulación rápida
8d
Client Care Specialist
LyfeLaw —Ciudad de México, CDMX
- Desde $20,000 por mes
- Tiempo completo
- Inglés
Postulación rápida
Collection Specialist
Concord Servicing —Ciudad de México, CDMX
- $127,200 por año
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Microsoft Outlook
- Seguro dental
- Seguro de vida
Postulación rápida
Support Specialist, Labs
DoorDash Mexico —Ciudad de México, CDMX
- Microsoft Excel
Postulación rápida
4d
Especialista en Sustentabilidad
Bosch Group —Ciudad de México, CDMX
- Tiempo completo
- Licenciatura
Postulación rápida
6h
Freelance In-Person Event Specialist - Mexico City, Mexico
Visit.org —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Disponible para viajar
Postulación rápida
Associate Specialist, Customer Service
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
6d
LM227: Senior Customer Experience Analyst
FedEx LAC —Cuautitlán, Méx.
- Tiempo completo
14d
Retention Marketing Specialist
Speed FC/ Cart.com —Polanco V Sección, CDMX
- $25,999 a $29,000 por mes
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Licenciatura
Postulación rápida
Track & Trace / Documentation Specialist / AES
Accelerated Global Logistics (AGL) —Colonia Polanco, CDMX
- $30,000 a $40,000 por mes
- Tiempo completo
- Microsoft Excel
- Microsoft Outlook
- Servicio al cliente
Postulación rápida
(fluent English) SaaS Customer Support Consultant (remote, LATAM)
SupportYourApp —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Mejora continua
Postulación rápida
4h
Delivery Specialist
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente

Quiero recibir la alerta de empleo más reciente para customer experience specialist en ecatepec, mex

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Customer Onboarding Specialist - 100% Remote - LATAM

Hostaway
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 1 día

Beneficios

Opciones sobre acciones

Cualificaciones

Ventas SaaS
Plurilingüe
Inglés
Bachillerato
Mejora continua

Descripción completa del empleo

NOTE: This is a FULLY remote role, but the candidate must be within LATAM to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within LATAM.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

As a Customer Onboarding Specialist, you will be instrumental in the first stages of our customer’s journey. You will ensure that new clients are transitioned smoothly and effectively onto our platform, setting them up for success from day one. This position requires a deep understanding of customer engagement and a passion for delivering outstanding service. You will also become an expert user of all Hostaway products.

Your primary focus will be Spanish speaking and English speaking customers across North America and LATAM.

Key Responsibilities

Implement effective onboarding processes for new customers, ensuring a seamless transition and a solid foundation for their success.
Conduct initial training sessions and demonstrations tailored to customer needs, promoting a deep understanding of our product features and capabilities.
Develop customized onboarding materials and resources in both Spanish and English.
Maintain clear, consistent, and proactive communication with new customers throughout the onboarding process.
Collaborate with the sales and customer success teams to identify opportunities for customer satisfaction improvement and to streamline the onboarding process.
Monitor and report on the effectiveness of onboarding initiatives, using customer feedback and onboarding metrics to drive continuous improvement.
Serve as the primary point of contact for new Spanish-speaking customers during the onboarding phase, addressing any issues and ensuring they are resolved promptly.

2+ years of experience in customer onboarding or customer success within the SaaS industry.
C2 level fluency in Spanish and professional proficiency in English are mandatory. English is our company language used internally.
Proven ability to manage high-volume onboarding projects simultaneously, while maintaining sharp attention to detail.
Strong interpersonal skills and the ability to create a positive first impression with new customers.
Excellent communication, presentation, and training skills.
Ability to quickly adapt to new technologies and continuously update skills in a fast-paced environment.
Strong problem-solving skills and the ability to think critically.

What we offer

Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

Postulación rápida

Refina tu búsqueda

customer experience specialist empleos en ecatepec, mex

Customer Onboarding Specialist - 100% Remote - LATAM

Customer Experience Specialist

Manufacturing Systems Specialist

Commercial Loan Workout & Collections Specialist

Talent Acquisition Specialist -Temp (Remote, Located in Mexico)

Customer Experience Specialist (International)

Internal Support Service Specialist

Appointment Setting Specialist

Senior Customer Success Specialist – VIP Users (LATAM)

Client Care Specialist

Collection Specialist

Support Specialist, Labs

Especialista en Sustentabilidad

Freelance In-Person Event Specialist - Mexico City, Mexico

Associate Specialist, Customer Service

LM227: Senior Customer Experience Analyst

Retention Marketing Specialist

Track & Trace / Documentation Specialist / AES

(fluent English) SaaS Customer Support Consultant (remote, LATAM)

Delivery Specialist

Quiero recibir la alerta de empleo más reciente para customer experience specialist en ecatepec, mex

Related Searches

About the role

Key Responsibilities

What we offer

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado