18 publicaciones de empleo destacadas de ai adoption & operations en desde casa (¡Están contratando!)

BPO AI Solutions Architect
Resolv.Global —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Inglés
Postulación rápida
13d
Product Operations Manager
RemoFirst —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
Head of Product Marketing
Bloom Digitals —Desde casa
- $59,900 a $68,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
Postulación rápida
1d
Platform Professional Services Sr. Consultant, AI (Remote, MEX)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Azure
- Inglés
14h
Onboarding Specialist
Housecall Pro —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
- Seguro dental
- Permiso de maternidad y paternidad
Postulación rápida
Motion Graphics Designer (Freelancer) - MX
WITHIN —Desde casa
- Contacto por teléfono
- Home Office (Desde casa)
- Inglés
- Gestión de venta al por menor
Postulación rápida
Installation Specialist
Samsara —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Bachillerato
- Permiso de maternidad y paternidad
Customer Lifecycle Automation Manager (OTE $41,800/year USD), @CXT Software
CXT Software —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
Senior Network Security Automation Engineer
3Pillar —Desde casa
- Home Office (Desde casa)
- Azure
- Administración de personal
- Informática
- Seguro de vida
1d
Platform Professional Services Sr. Consultant - NG SIEM (Remote, MEX)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- Inglés
14h
Sr. LogScale/NG SIEM Customer Success Manager - Bilingual (Spanish/English) (Remote)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Servicio al cliente
Technical Account Manager
Samsara —Desde casa
- Home Office (Desde casa)
- Informática
- Salesforce
- Inglés
- Permiso de maternidad y paternidad
Strategic Account Manager – Retail Expert LATAM
onebeat —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Disponible para viajar
- Gestión de venta al por menor
Postulación rápida
17h
Workday HCM Consultant
WPP —Desde casa
- Home Office (Desde casa)
- Administración de personal
Travel & Expense Manager
Scale AI —Desde casa
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- Licenciatura
Sales Engineer
BlueCat Networks —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Experiencia en ventas
- Salesforce
Partner Sales Manager (Mexico)
TiDB —Desde casa
- Home Office (Desde casa)
- Azure
- Experiencia en ventas
- Experiencia en bases de datos
Postulación rápida
Manager, Inbound Sales Development - Mexico
JumpCloud —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Salesforce
Postulación rápida

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Head of Product Marketing
Bloom Digitals —Desde casa
B2B Product Marketing: 10 years (Required). Sick leave: Up to 3 days of sick leave with full pay. Define ideal customer profiles, buying groups, and use-case…
$59,900 a $68,000 por mes
Postulación rápida
1d
Product Operations Manager
RemoFirst —Desde casa
2-5 years of experience in Product Operations, Product Management, or BizOps in a tech environment. Experience aligning operations across Product, Customer…
Postulación rápida

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BPO AI Solutions Architect

Resolv.Global -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
Hace 13 días

Cualificaciones

Administración de personal
Ingeniería de software
Salesforce
Inglés
Herramientas de automatización
HubSpot
Mejora de procesos de negocios

Descripción completa del empleo

About The Company

We are a rapidly growing global workforce and business process outsourcing (BPO) company providing customer service, collections, recruiting, healthcare support, finance, back-office operations, and workforce solutions to clients worldwide.

As businesses continue to explore how AI can improve performance and efficiency, we are looking for a BPO AI Solutions Architect who can help identify opportunities, solve operational challenges, and design practical AI-driven solutions that create measurable business value.

This is not a traditional software engineering role.

We are looking for someone who understands business operations, can engage directly with clients and stakeholders, and knows how to bridge the gap between operational challenges and AI-powered solutions.

About the Role

As a BPO AI Solutions Architect, you will work closely with prospects, clients, and internal teams to evaluate business processes, identify inefficiencies, and recommend AI and automation solutions that improve productivity, reduce costs, enhance customer experiences, and support business growth.

You will participate in discovery calls, operational assessments, solution design discussions, and implementation planning. The ideal candidate is equally comfortable speaking with executives, operations leaders, customer service managers, recruiting teams, and technical stakeholders.

This role combines elements of:

AI Solutions Consulting
Business Process Analysis
Operational Improvement
Solutions Engineering
AI Automation Strategy

Key Responsibilities

Participate in sales, discovery, and client consultation meetings.
Analyze operational workflows and identify opportunities for AI and automation.
Conduct process mapping and workflow assessments.
Design AI-powered solutions for customer service, collections, recruiting, workforce management, quality assurance, reporting, and back-office operations.
Develop business cases and ROI estimates for proposed solutions.
Create implementation roadmaps and project plans.
Collaborate with operations, recruiting, payroll, IT, and client success teams.
Support the implementation and adoption of AI initiatives.
Evaluate emerging AI technologies and recommend practical business applications.
Assist in developing internal and client-facing AI solutions.

Why Join Us?

Work with clients across multiple industries and global markets.
Help shape the future of AI adoption within the BPO industry.
Influence business transformation initiatives from strategy through execution.
Join a fast-growing organization focused on innovation and operational excellence.
Fully remote opportunity with global exposure.

Working Hours

This role operates within EST working hours and requires consistent overlap with the U.S.-based leadership team.

Compensation

Compensation is competitive and dependent on experience, technical background, and overall fit for the role.

Hiring Process

Our hiring process is designed to identify candidates who can combine technical capability, operational thinking, and strong communication skills.

The process includes:

Resume review and prescreen questionnaire
One-way video interview
Interview with leadership
Additional/final interview if required

Please note:

Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.

All resumes and answers must be submitted in English to be considered for the position.

Requirements:

Preferred Experience

Experience working within BPOs, contact centers, outsourcing organizations, staffing firms, collections agencies, customer service environments, healthcare support operations, or back-office operations.
Experience in identifying and improving business processes.
Experience participating in client-facing meetings, operational assessments, or consulting engagements.
Familiarity with AI tools such as ChatGPT, Claude, Gemini, Copilot, OpenAI APIs, or similar platforms.
Experience with workflow automation tools such as Zapier, Make, n8n, Power Automate, or similar solutions.
Experience working with CRM platforms such as Zoho, HubSpot, Salesforce, or Microsoft Dynamics.
Strong understanding of operational KPIs and workforce management concepts.
Excellent communication and stakeholder management skills.
Ability to explain technical concepts to non-technical audiences.

Ideal Candidate Profile

We are looking for someone who can walk into a client meeting, quickly understand operational challenges, identify inefficiencies, and recommend practical AI and automation solutions that create measurable business value.

The ideal candidate combines operational expertise, business consulting skills, process improvement experience, and AI knowledge into a single skill set.

Success Measures

Success in this role will be measured by:

AI opportunities identified and implemented
Operational efficiencies achieved
Cost savings generated
Client satisfaction and retention
Internal process improvements delivered
Revenue generated through AI consulting and solution design
Successful deployment and adoption of AI initiatives

Postulación rápida

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ai adoption & operations empleos en desde casa

BPO AI Solutions Architect

Product Operations Manager

Head of Product Marketing

Platform Professional Services Sr. Consultant, AI (Remote, MEX)

Onboarding Specialist

Motion Graphics Designer (Freelancer) - MX

Installation Specialist

Customer Lifecycle Automation Manager (OTE $41,800/year USD), @CXT Software

Senior Network Security Automation Engineer

Platform Professional Services Sr. Consultant - NG SIEM (Remote, MEX)

Sr. LogScale/NG SIEM Customer Success Manager - Bilingual (Spanish/English) (Remote)

Technical Account Manager

Strategic Account Manager – Retail Expert LATAM

Workday HCM Consultant

Travel & Expense Manager

Sales Engineer

Partner Sales Manager (Mexico)

Manager, Inbound Sales Development - Mexico

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