20 publicaciones de empleo destacadas de google careers en cuauhtémoc, cdmx (¡Están contratando!)

Customer Service Agent - LATAM & Brazil
BIGO TECHNOLOGY PTE. LTD. —Ciudad de México, CDMX
- $27,000 a $34,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Postulación rápida
Mainframe Console Operator
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Bachillerato
Regulatory Solutions Analyst UNE
Nubank —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Análisis de datos
- Inglés
- Seguro dental
- Seguro de la vista
Postulación rápida
Redactor/a Creativo/a
Aprende Institute —Ciudad de México, CDMX
- Español
- Inglés
- Habilidades de presentación
Postulación rápida
Windows Server Administrator
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Mantenimiento
Junior Incident, Request & Knowledge Manager
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
Junior Change & Problem Manager
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Linux Systems Administration
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
Database Administrator – MS SQL Server
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Inglés
Veeam Backup & Recovery Administrator
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Inglés
Risk Associate
Xepelin —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- SQL
Postulación rápida
Data Analyst Sr
VML —Ciudad de México, CDMX
- Inglés
- SQL
- Python
- Horarios flexibles
Postulación rápida
5h
Software Tester
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- DevOps
- Inglés
- Desarrollo de software
Representative, Infrastructure Specialist - Early Professional Hire
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Informática
- Licenciatura
System Mainframe Support Squad Lead
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Mejora continua
- Liderazgo
Consumer Credits Business Operations Project Intern (Global Payment) - 2026 Start (BS/MS)
ByteDance —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Maestría
7d
System Administration
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Gestión de venta al por menor
Computer Operator
Kyndryl —Colonia Polanco, CDMX
- Tiempo completo
- Oracle
- Inglés
- SQL
Delivery Squad Manager
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Licenciatura
Middleware Integration Specialist (TIBCO Platforms)
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Experiencia en bases de datos

Quiero recibir la alerta de empleo más reciente para google careers en cuauhtémoc, cdmx

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Customer Service Agent - LATAM & Brazil

BIGO TECHNOLOGY PTE. LTD. -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$27,000 a $34,000 por mes

Cualificaciones

Microsoft Excel
Administración de personal
Plurilingüe
Servicio al cliente
Upselling
Inglés
Atención a quejas
SQL
Licenciatura
Portugués
Gestión de cuentas

Descripción completa del empleo

Not negotiable (candidates that not full fill these requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree
Portuguese level B2 (plus)
Mexico City, Mexico
LATAM & Brazil Operations
Full-time

Requirements (Please Read Carefully Before Applying)

Required Qualifications

Bachelor’s degree or above.
Fluent English and Spanish (written and spoken) — both are mandatory.
Customer Success
User Operations
VIP/Key Account Management
Community Operations
Customer Support
or similar client-facing operational roles.
Strong communication and relationship management skills.
Excellent problem-solving and organizational abilities.
Comfortable working with Excel, Google Sheets, and operational reporting.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and data-driven mindset.

Strongly Preferred

Portuguese fluency.
Live streaming
Social media
Mobile apps
Gaming
Creator economy
Tech platforms
Experience handling app store reviews or online community feedback.
SQL knowledge or experience working with data/reporting tools.
Experience managing VIP, premium, or high-value users.

Responsabilities:

What You’ll DoVIP User Management & Engagement

Build strong relationships with VIP/SVIP users and provide high-quality personalized support.
Proactively engage with users to improve retention, satisfaction, and platform activity.
Handle escalations, user complaints, and sensitive situations with professionalism and empathy.
Design and execute outreach, retention, and reactivation strategies for at-risk users.

Revenue Growth & Campaign Operations

Support revenue growth initiatives through promotions, recharge campaigns, incentive programs, and VIP engagement activities.
Identify upselling and cross-selling opportunities for premium platform features.
Support webinars, online events, workshops, and reward distribution initiatives.
Track campaign performance and prepare ROI/effectiveness reports.

User Feedback & Cross-Functional Collaboration

Act as the bridge between VIP users and internal teams including Operations, Product, Marketing, and Customer Support.
Collect, organize, and communicate user feedback and product improvement suggestions.
Track user-reported bugs/issues and coordinate follow-up with internal stakeholders.
Monitor app store reviews and community feedback channels to improve user satisfaction and app ratings.

Data Analysis & Reporting

Analyze user behavior, retention, engagement, and revenue trends.
Track KPIs such as retention rate, response time, satisfaction scores, and campaign performance.
Maintain accurate and updated user databases and reporting dashboards.
Prepare recurring business updates and operational reports for management.

What We Offer

Competitive salary + performance bonuses
International and collaborative work environment
Opportunity to work with one of the world’s leading live streaming platforms
Exposure to regional and global operations teams
Career growth opportunities within a fast-growing Americas organization

Job Type: Full-time

Pay: $27,000.00 - $34,000.00 per month

Work Location: In person

Postulación rápida

Refina tu búsqueda

google careers empleos en cuauhtémoc, cdmx

Customer Service Agent - LATAM & Brazil

Mainframe Console Operator

Regulatory Solutions Analyst UNE

Redactor/a Creativo/a

Windows Server Administrator

Junior Incident, Request & Knowledge Manager

Junior Change & Problem Manager

Linux Systems Administration

Database Administrator – MS SQL Server

Veeam Backup & Recovery Administrator

Risk Associate

Data Analyst Sr

Software Tester

Representative, Infrastructure Specialist - Early Professional Hire

System Mainframe Support Squad Lead

Consumer Credits Business Operations Project Intern (Global Payment) - 2026 Start (BS/MS)

System Administration

Computer Operator

Delivery Squad Manager

Middleware Integration Specialist (TIBCO Platforms)

Quiero recibir la alerta de empleo más reciente para google careers en cuauhtémoc, cdmx

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