8 publicaciones de empleo destacadas de entry level customer support representative en ciudad de méxico (¡Están contratando!)

Customer Service Representative
1840 & Company —Ciudad de México, CDMX
- $8 a $9 por hora
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
11d
Customer Service Representative (Import Operations)
Buckland —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Order Experience Representative, Support II
Zebra Technologies —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Sales Development Representative (SDR)
1840 & Company —Ciudad de México, CDMX
- $13 a $14 por hora
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
7d
Bilingual Senior Supply Chain & Customer Care Manager, Americas Region
Mozarc Medical —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Seguro de la vista
Postulación rápida
Account Representative, Eats SMB INT (Sales Plan)
Uber —Ciudad de México, CDMX
- Tiempo completo
- CRM software
- Experiencia en ventas
- Salesforce
Accounting Assistant
DSV —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- ERP systems
4d
Senior Manager Accounting
Kontoor Brands —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Licenciatura
- Liderazgo
- Permiso de maternidad y paternidad

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$8 a $9 por hora
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Customer Service Representative

1840 & Company -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
$8 a $9 por hora
Hace 11 días

Cualificaciones

Microsoft Excel
Microsoft Outlook
Administración de personal
Servicio al cliente
Shopify
Inglés
E-commerce
Mejora continua
Mecanografía
HubSpot
SaaS
Administración del tiempo

Descripción completa del empleo

Customer Service Representative

Humach

Remote, Ciudad De México, Ciudad De México, Mexico

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Non-Negotiable

Location

About the Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

About the Job

Customer Service Representative – Full Time Position Only Hours of Operation: Monday through Friday 8:00 am to 6:00 pm central standard time.

Job Overview

Employment Type:
Full-Time Independent Contractor
Department:
Customer Service/Support
Job Level:
Entry Level

Education & Experience

Years Of Experience:
1 Year
Business Model:
E-Commerce
SaaS (Software As A Service)
Minimum Education Level:

Qualification:
None

Skills

Tools/Platforms:
Cst/M3
Connex.Ai
HubSpot
Dialer / Calling Tools
Email Tools (Gmail/Outlook)
Calendar Tools
Crm / Customer Management Tools
Additional Skills:
None
Common Methodologies/Frameworks:
E-Commerce Catalog Management
Order Management & Fulfillment
Issue Resolution & Escalation Handling
Additional Skills:
None
General Skills:
Customer Relationship Management (CRM)
Customer Feedback Analysis
Customer Satisfaction
Additional Skills:
None
Soft Skills:
Attention To Detail
Collaboration
Communication
Time Management
Active Listening
Positive Attitude
Additional Skills:
None

Requirements

Technological Requirements:

Language:
English
Location:
Mexico

Responsibilities

Customer Service Agents will handle order entry and resolution with precision and professionalism.
Responsibilities include responding promptly to inquiries, providing accurate product and order information, and resolving issues related to returns, warranties, and general questions. Agents will utilize key systems such as CST/M3 for order management, Shopify for e-commerce processing, and Hubspot and Connex.ai for CRM and escalation handling.
Success in this role requires attention to detail, strong collaboration with internal teams for escalations, and a commitment to capturing feedback to drive continuous improvement.
Customer Service Representatives are required to effectively manage their time. They should regularly review their calendars on a daily, weekly, and monthly basis to strategically prioritize their tasks and optimize their schedules.
Customer Service Representatives are expected to communicate professionally, clearly, and effectively with customers and clients, both written and verbal communication.
Customer Service Representatives must use proper grammar, punctuation, and spelling, and be able to articulate situational details effectively in their writing.

Qualifications:

English proficiency level - C1
At least (6) months experience in customer service role, 1 year preferred
Excellent telephone etiquette and ability to speak confidently and persuasively with customers.
Proven written communication skills including accurate spelling, proper grammar, and ability to express complex situations in writing.
Strong prioritizations skills, adept at managing assignments and deadlines. Flexibility is key, as they should be able to adapt and address the most urgent tasks efficiently.
Ability to work independently
Basic computer and keyboarding skills
Knowledge of internet and e-mail required
Typing Skills (20 WPM+)
Exceptional attention to detail, strong critical thinking abilities, and proficient problem-solving skills
Excel both as a team player and strong individual performer. Team-oriented who actively share best practices with their colleagues, fostering a collaborative and supportive work environment.

Training Expectations:

Customer Service Representatives will receive 8 days of classroom training followed by 5 days of nesting. Agents must graduate classroom training and complete 5 days of nesting to be paid for new hire classroom training.

Working Hours

Monday:
8 A.M. - 6 P.M.
Tuesday:
8 A.M. - 6 P.M.
Wednesday:
8 A.M. - 6 P.M.
Thursday:
8 A.M. - 6 P.M.
Friday:
8 A.M. - 6 P.M.

Postúlate ahora

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entry level customer support representative empleos en ciudad de méxico

Customer Service Representative

Customer Service Representative (Import Operations)

Order Experience Representative, Support II

Sales Development Representative (SDR)

Bilingual Senior Supply Chain & Customer Care Manager, Americas Region

Account Representative, Eats SMB INT (Sales Plan)

Accounting Assistant

Senior Manager Accounting

Other jobs to consider

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