20 publicaciones de empleo destacadas de workforce software en ciudad de méxico, dif (¡Están contratando!)

Level 1 Technical Support Specialist - Mexico
March Networks —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Salesforce
- Inglés
Postulación rápida
6d
Recruitment Manager, FIFA World Cup 2026 - Mexico City
FWC2026 —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Postulación rápida
Remote Technical Customer Support / Mexico City
Videojet —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Non-Competition Site Security Operations - FIFA World Cup 26™
FWC2026 —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Level 1 Technical Support Specialist – Mexico
March Networks Corporation —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
6d
Specialist, Workforce & Recruitment, FIFA World Cup 2026
FWC2026 —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Coordinator, Workforce & Human Resources, FIFA World Cup 2026
FWC2026 —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Principal- Organization Change Management
Infosys —México Nuevo, CDMX
- Oracle
- Administración de personal
- Experiencia en ventas
Postulación rápida
AI First Software Engineer (Background Core Python)
PALO IT —Ciudad de México, CDMX
- DevOps
- SQL
- Capacitación
Postulación rápida
8d
Senior Software Engineer
Globalli —Ciudad de México, CDMX
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Inglés
Postulación rápida
2d
Specialist, Stadium Crowd Management - Match Day Only
FWC2026 —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Postulación rápida
Administrative Assistant
EQUALS TRUE —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Habilidades de organización
Postulación rápida
Onboarding Specialist - Slack
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Java
6d
Software Engineer DET| SSR
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Java
- Maestría
IT Business Analyst
Warner Bros. Discovery —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Experiencia en ventas
Delivery Manager
iCims —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
- Seguro de la vista
7d
Staff Software Engineer (Product Systems & Platform Engineering)
EQUALS TRUE —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
Airport Supervisor, FIFA World Cup 26™ | Felipe NLU (AIFA)
FWC2026 —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Desktop Support Senior Technician - Bilingual
TTEC —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Licenciatura
- Sin título de educación superior
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
6d
Associate Technical Consultant - Technical Enablement Academy USPS
SAS —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Oracle
- Inglés
- Programa de bienestar
- Seguro dental

Quiero recibir la alerta de empleo más reciente para workforce software en ciudad de méxico, dif

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Level 1 Technical Support Specialist - Mexico

March Networks -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 6 días

Cualificaciones

Microsoft Windows Server
Plurilingüe
Servicio al cliente
Salesforce
CCNA
CCTV
Firmware
Inglés
Licenciatura
Hardware de computadora
Seguridad
Linux
Habilidades de comunicación
Directorio activo

Descripción completa del empleo

Level 1 Technical Support Specialist - Mexico

At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You’ll be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other.

Opportunity:

You will be part of our support team providing Level 1 Technical Support to March Networks Customers primarily in the Latin American region. You will become an expert with our exclusive suite of Digital Video Recorders, Cameras and Video Management Software, and will be integral to our customers’ satisfaction. Your exemplary communication skills, eagerness to master new technologies, and enthusiasm to support our market leading products will make you the ideal candidate.

Duties and Responsibilities:

Provide Level 1 Technical Support to March CSPs, End Customers, Incident Investigators, Sales Engineers, and Sales Managers via phone, chat, and email
Foster trust and build strong relationships with Customers and Sales Engineers
Maintain a high level of professionalism and manage customer expectations under multiple scenarios
Adapt quickly and frequently to changing priorities as Critical Customer issues occur and work closely with other teams to drive solutions for issues
Provide RMA (return material authorization) services for March Networks hardware
Maintain accurate and timely records of all Customer communications in Salesforce
Investigate and characterize problems in an attempt to reproduce Customer problems in the March Networks lab applying product knowledge, problem characterization techniques, and log analysis
Perform remote diagnostics and occasional onsite troubleshooting to resolve Customer issues
Participate in after hours on-call rotations for 1-week durations
Create knowledge base articles to document solutions
Develop expertise and maintain strong analytic and troubleshooting skills with March Networks recorders, encoders, cameras, and third-party cameras
Develop expertise and maintain strong analytic and troubleshooting skills with March Networks software and firmware
Develop expertise and maintain strong analytic and troubleshooting skills with third party software and technologies

Working Conditions:

Working in our Mexico City office
Openness for potential travel is an asset
Must be fluent in English/Spanish serving our Latin American customers

Qualifications:

University Degree in Engineering or Technology or College Diploma
Minimum 1 to 2 years of relevant work experience
Excellent communication skills in English/Spanish with the ability to communicate with customers in their preferred language
Proven customer service and business acumen
Prior experience in the security industry
Ability to adapt to a changing environment and handle multiple priorities

Strong analytic and troubleshooting skills including:
- Windows Server 2012, 2016 and 2019 maintenance and application troubleshooting
- Windows 10 operating system and application troubleshooting
- Linux administration and troubleshooting
- IP network and routing troubleshooting
- Wireless network troubleshooting
- Computer hardware troubleshooting
- Security and firewall troubleshooting

Assets:

Experience with digital video recorders and CCTV surveillance technologies
Experience with analogue and IP cameras
Active Directory administration and troubleshooting
VMWARE administration and troubleshooting
CompTIA A+ or related certification
Cisco CCNA or related certification
Microsoft certification

March Networks is an equal opportunity employer and supports a diverse workforce.

Accommodations are available upon request for candidates taking part in all aspects of the selection process. Applicants can make their accommodation needs known to us in their cover letter.

Please note March Networks does use AI as part of the recruitment process.

Postulación rápida

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