20 publicaciones de empleo destacadas de technical consulting engineer en ciudad de méxico, dif (¡Están contratando!)

Entry Level Technical Support Engineer
Microsoft —Ciudad de México
- Tiempo completo
- Informática
- Experiencia en ventas
- Servicio al cliente
Manager, Technical Engineering & Support
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
Systems Engineer - Must Reside in Mexico City
Extreme Networks —Ciudad de México, CDMX
- $35,000 a $40,000 por año
- Tiempo completo
- Trabajo híbrido
- Informática
- Experiencia en ventas
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro dental
Postulación rápida
Cloud Engineer (Innovation & Analytics)
London Stock Exchange Group —Ciudad de México
- Tiempo completo
- Azure
- Administración de personal
- Informática
Senior Power Systems Engineer
Electric Power Engineers —Ciudad de México, CDMX
- $2,026 a $2,220 por mes
- Tiempo completo
- Maestría
- Disponible para viajar
- Python
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
10d
Project Control Engineer (Schedule, Variations and Cost Control)
AECOM —Ciudad de México, CDMX
- Tiempo completo
- AutoCAD
- Inglés
- Microsoft Office
- Plan de adquisición de acciones empresariales
- Seguro dental
Junior Software Engineer with Accounting Experience (Mexico)
Sezzle —Ciudad de México, CDMX
- $1,500 a $4,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Informática
- DevOps
- Java
Consulting Systems Engineer
Fortinet —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Experiencia en ventas
Hydromechanical | Experienced Engineer/Leader
Knight Piesold Consulting —Ciudad de México, CDMX
- Bilingüe
- AutoCAD
- Administración de personal
Business Operations Site Reliability Engineer
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Informática
Forward Deployed AI Engineer, Mexico - BCG X
Boston Consulting Group —Ciudad de México
- Tiempo completo
- Disponible para viajar
- Desarrollo de software
- Python
Pre-Sales Engineer - LATAM - Lark
ByteDance —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
- Disponible para viajar
Epic Bridges Integration Engineer (Mexico & Costa Rica)
OneSeven Tech —Portales Sur, CDMX
- Tiempo completo
- Informática
- Hospital
- Análisis de datos
- Vacaciones adicionales o permisos con goce de sueldo
- Programa de referidos
Postulación rápida
Sharepoint Customer Engineer Bilingual (English and Spanish)
Concentrix —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Azure
- DevOps
Expert Consultant, Coro, AI Engineer
Bain & Co. —Ciudad de México, CDMX
- $128,500 a $171,500 por año
- Tiempo completo
- Azure
- Administración de personal
- Doctorado
- Programa de bienestar
- Seguro dental
Postulación rápida
Engineering Pharma Technical Recruiter (remote)
MMR Consulting —Morelos, CDMX
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Reclutamiento
Postulación rápida
Structural Technical Modeler
Walter P Moore —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Inglés
- Maestría
Senior Site Reliability Engineer
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Informática
Software Engineer II with Accounting Experience (Mexico)
Sezzle —Ciudad de México, CDMX
- $2,800 a $6,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Informática
- DevOps
- Java
Power Systems Engineer III
Electric Power Engineers —Ciudad de México, CDMX
- Tiempo completo
- Maestría
- Disponible para viajar
- Python
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
10d

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Entry Level Technical Support Engineer

Microsoft -
Ciudad de México

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Información del empleo

Tiempo completo

Cualificaciones

Informática
CSS
Experiencia en ventas
Servicio al cliente
Inglés
SQL
Licenciatura
Gestión de venta al por menor
Tecnologías de la información

Descripción completa del empleo

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers’ technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.

This role is Microsoft onsite only.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Product/Process Improvement:

Uses available tools to deliver solutions for customer issues of limited scope.
Identifies potential defects and escalates to more senior engineers to resolve.
Follows processes provided by the business.
Provides feedback to improve products to more senior engineers or technical advisors.
Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.

Readiness:

Attends readiness trainings and non-technical trainings to ensure that they become proficient in support topics.

Response and Resolution:

Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
Handles customer issues through collaboration, resolution, or escalation. Documents technical work and research.
Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.

Qualifications

Required Qualifications:

- Bachelor's degree in Computer Science, Information Technology (IT), or related field
o OR 1+ years of technical support, technical consulting experience, or information technology experience
o OR Certifications in SQL, coding, development, or other related certifications
o OR equivalent experience
- Experience working in a multicultural or global team environment
- Ability to read, write and speak fluent English

Preferred Qualifications:

Experience working in a customer service environment, retail, sales, etc
Experience in using innovative technologies such as AI in every day life.
Experience working in a dynamic team environment.
Experience with problem solving and providing solutions to customers

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

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Refina tu búsqueda

technical consulting engineer empleos en ciudad de méxico, dif

Entry Level Technical Support Engineer

Manager, Technical Engineering & Support

Systems Engineer - Must Reside in Mexico City

Cloud Engineer (Innovation & Analytics)

Senior Power Systems Engineer

Project Control Engineer (Schedule, Variations and Cost Control)

Junior Software Engineer with Accounting Experience (Mexico)

Consulting Systems Engineer

Hydromechanical | Experienced Engineer/Leader

Business Operations Site Reliability Engineer

Forward Deployed AI Engineer, Mexico - BCG X

Pre-Sales Engineer - LATAM - Lark

Epic Bridges Integration Engineer (Mexico & Costa Rica)

Sharepoint Customer Engineer Bilingual (English and Spanish)

Expert Consultant, Coro, AI Engineer

Engineering Pharma Technical Recruiter (remote)

Structural Technical Modeler

Senior Site Reliability Engineer

Software Engineer II with Accounting Experience (Mexico)

Power Systems Engineer III

Quiero recibir la alerta de empleo más reciente para technical consulting engineer en ciudad de méxico, dif

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