20 publicaciones de empleo destacadas de play time en ciudad de méxico, dif (¡Están contratando!)

VIP users support
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Tournament Operations Event Roles FIFA World Cup 26 Mexico City
FIFA World Cup 2026 —Ciudad de México, CDMX
- Incluye fines de semana
- Gestión de venta al por menor
Premium customers service associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Personal Assistant
Community Sports Partners —Ciudad de México, CDMX
- Bilingüe
- Administración de personal
- Inglés
Postulación rápida
Bilingual Consultation Specialist
CustomerHD —Ciudad de México, CDMX
- $100 a $125 por hora
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Experiencia en ventas
Postulación rápida
8d
Coordinator, Relationship Support - The Orchard
Sony Music Entertainment Canada —Ciudad de México, CDMX
- Presencial
Sales Assistant - Mandarin Prefered
YIHAI (US) FOOD INC —Apatlaco, CDMX
- $40,000 a $60,000 por mes
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Customer Service Agent
BIGO TECHNOLOGY PTE. LTD. —Ciudad de México, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Customer Service Associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Style Expert – Fashion Boutique
Chanel —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Inglés
- Gestión de venta al por menor
Travel Experience Agent
HelloLanding —Colonia Lomas de Chapultepec, CDMX
- $16,500 a $18,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Descuentos y precios preferenciales
Postulación rápida
UGC Coordinator
inBeat Agency —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Habilidades de comunicación
Coordinator, Relationship Support - The Orchard
Sony Music Global Job Board —Ciudad de México, CDMX
- Presencial
Postulación rápida
Translation Project Coordinator (weekend shift)
TransPerfect —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
Fashion Advisor | Moliere
Chanel —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Gestión de venta al por menor
Labeler / Annotator – AI Response Evaluation (French)
Blueprint Technologies —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
Coordinator, Relationship Support - The Orchard
The Orchard —Ciudad de México, CDMX
- Presencial
Postulación rápida
Bilingual Medical Virtual Assistant / Live Medical Scribe
Go Lean Health —Ciudad de México, CDMX
- Bilingüe
- Inglés
- Terminología médica
Postulación rápida
Labeler / Annotator – AI Response Evaluation (German)
Blueprint Technologies —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
Internship - Music Curator for Candlelight Concerts
FeverUp —Ciudad de México, CDMX
- Medio tiempo
- Inglés
- Licenciatura
Postulación rápida

Quiero recibir la alerta de empleo más reciente para play time en ciudad de méxico, dif

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VIP users support

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

As a User Management Support Specialist, you will deliver a personalized support experience to high- value users. This role requires strong ownership, sound judgment, and the ability to manage complex and sensitive cases while maintaining a high standard of service. This is not call center job.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately

Responsabilities:

Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

Refina tu búsqueda

play time empleos en ciudad de méxico, dif

VIP users support

Tournament Operations Event Roles FIFA World Cup 26 Mexico City

Premium customers service associate

Personal Assistant

Bilingual Consultation Specialist

Coordinator, Relationship Support - The Orchard

Sales Assistant - Mandarin Prefered

Customer Service Agent

Customer Service Associate

Style Expert – Fashion Boutique

Travel Experience Agent

UGC Coordinator

Coordinator, Relationship Support - The Orchard

Translation Project Coordinator (weekend shift)

Fashion Advisor | Moliere

Labeler / Annotator – AI Response Evaluation (French)

Coordinator, Relationship Support - The Orchard

Bilingual Medical Virtual Assistant / Live Medical Scribe

Labeler / Annotator – AI Response Evaluation (German)

Internship - Music Curator for Candlelight Concerts

Quiero recibir la alerta de empleo más reciente para play time en ciudad de méxico, dif

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