11 publicaciones de empleo destacadas de ocean customer experience specialist en ciudad de méxico, dif (¡Están contratando!)

Ocean Customer Experience Specialist
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
14d
Ocean Export Specialist
JAS Worldwide —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Bachillerato
Customer Service Specialist/ Supervisor
YQN —Ciudad de México, CDMX
- Servicio al cliente
- Inglés
Postulación rápida
13d
Air Export Specialist
JAS Worldwide —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Office
- Bachillerato
- Disponible para viajar
Customer Service Senior Supervisor Mexico
CEVALogistics —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Licenciatura
10d
International Operations Agent III
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bachillerato
- Sin título de educación superior
- Uso de computadora
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
International Operations Agent II
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Bachillerato
- Uso de computadora
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Tax Specialist
Maersk —Ciudad de México, CDMX
- Tiempo completo
- ERP systems
- Análisis de datos
- Inglés
- Permiso de maternidad y paternidad
LAM Corporate Tax Operations Specialist
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
- Permiso de maternidad y paternidad
Quality and HSE Coordinator
JAS Worldwide —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Tax Supervisor
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- ERP systems
- Inglés
- Permiso de maternidad y paternidad

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Ocean Customer Experience Specialist

Maersk -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 14 días

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Microsoft Excel
Administración de personal
ERP systems
Inglés
Bachillerato
Tablas dinámicas
Administración del tiempo

Descripción completa del empleo

Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!

A year of growth, and we're just getting started! Our Global Service Centers (GSC) in Mexico has been thriving for over a year now, and we're taking it to the next level. As part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us—where your passion will navigate the future of global commerce.

Here’s the Deal:

The CX Representative provides world-class customer service through inbound and outbound calls, handling about 60 calls per day. They resolve last-mile delivery issues using effective communication, empathy, and problem-solving skills. The role requires attention to detail, time management, adaptability, and conflict resolution while coordinating between customers, delivery teams, stores, and warehouses to ensure seamless operations and a positive customer experience.

Key Responsibilities:

Provide world class service
Inbound/Outbound Calls
Customer Service Multichannel
Resolution of last mile delivery problems
Coordinate communication between customers, delivery teams, stores and/or warehouses

The Basics:

Academic Background: High School Diploma or Equivalent Job Experience
Years of Experience: 2 years in Contact Center, Forwarder or Customs Brokerage Firm
Software: ERP and Excel Intermediate (Pivot Tables & Formulas)
Technical Skills: Handle 60 Daily Calls (average)
English Level: B1-B2

Competencies:

Good Verbal Written and Presentation Skills
Multitasking
Time management Self-Motivated
Stakeholder Management
Customer focused

Please consider that as per country regulations due to foreigners’ employment legal guideline, from now on we can only consider Mexican Workers for our Americas Hub in Mexico City.

What we offer:

At Maersk, we offer exciting global career opportunities that enhance your skills through our award-winning, diversity-focused talent development programs. Our dynamic work environment keeps you energized and motivated, as you join a values-driven, diverse, and passionate team that truly supports one another. We are dedicated to fostering a culture of fairness, respect, responsibility, and care for our business and customers. With competitive compensation and benefits, our globally recognized talent policies ensure continuous investment in your personal and professional growth. We value diversity as a source of strength and are committed to helping you unlock your full potential as part of our high-performing teams.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

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Refina tu búsqueda

ocean customer experience specialist empleos en ciudad de méxico, dif

Ocean Customer Experience Specialist

Ocean Export Specialist

Customer Service Specialist/ Supervisor

Air Export Specialist

Customer Service Senior Supervisor Mexico

International Operations Agent III

International Operations Agent II

Tax Specialist

LAM Corporate Tax Operations Specialist

Quality and HSE Coordinator

Tax Supervisor

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