20 publicaciones de empleo destacadas de customer service account representative en ciudad de méxico, dif (¡Están contratando!)

Customer Service Representative I
GLOBAL EXCEL MEXICO —Tlacoquemeca, CDMX
- $16,000 a $17,000 por mes
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
Customer Service Representative
CONFIE —Benito Juárez, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
- Seguro dental
- Seguro de vida
Postulación rápida
Videogames Customer Service Representative (WRITTEN SUPPORT for FPS game)
Keywords Studios —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
Postulación rápida
Customer Service Representative I
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Customer Service, Sr Associate - GiveX
Shift4 —Cuauhtémoc, CDMX
- Servicio al cliente
- Experiencia en restaurantes
Postulación rápida
Technical Service Representative
BUNGE —Ciudad de México, CDMX
- Inglés
- Maestría
- Licenciatura
10d
Jr. Account Development
NielsenIQ —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en ventas
Postulación rápida
4d
Senior Implementation Consultant
BlackLine —Ciudad de México, CDMX
- Oracle
- PMP
- ERP systems
Customer Service Representative
Valuespectrum Technologies —Santa Bárbara, CDMX
- $16,000 a $18,000 por mes
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Customer Service Representative
Qnity —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Mexican Customs Service Representative
Buckland —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Videogames Customer Service (Portuguese, WRITTEN SUPPORT)
Keywords Studios —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Bachillerato
Postulación rápida
Sales Development Associate - July 2026
Park Place Tech S. de R.L. de C.V. —Ciudad de México, CDMX
- Trabajo híbrido
- Experiencia en ventas
- Licenciatura
- Disponible para viajar
Customer Success Representative
Tive —Las Tinajas, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en ventas
- Salesforce
Postulación rápida
11d
Customer Service Representative Bi-Lingual - Mexico City
THE ZAMORA AMERICAS, INC. —San Jerónimo Lídice, CDMX
- Bilingüe
- Servicio al cliente
- Inglés
Educational Consultant
Oxford University Press Pakistan —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Inglés
- Experiencia en enseñanza
23h
Senior Customer Service Representative Bi-Lingual - Mexico City
THE ZAMORA AMERICAS, INC. —San Jerónimo Lídice, CDMX
- Bilingüe
- Servicio al cliente
- Inglés
Customer Service Representative Bilingue (Spanish / English)
TRANSPORTES EASO SA DE CV —Axotla, CDMX
- $22,000 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Estacionamiento gratuito
- Horarios flexibles
Postulación rápida
9d
Field Service Executive
CHEP —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Habilidades de comunicación
- Oportunidades de crecimiento
SMB Account Representative / Channel Account Executive (Seller)
SAS —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
- Licenciatura
- Programa de bienestar
- Seguro dental

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Customer Service Representative I

GLOBAL EXCEL MEXICO -
Tlacoquemeca, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$16,000 a $17,000 por mes

Beneficios

Seguro de gastos médicos mayores
Seguro de vida
Programa de referidos

Cualificaciones

Bilingüe
Plurilingüe
Servicio al cliente
Inglés
Microsoft Office
Etiqueta telefónica
Gestión de cuentas

Descripción completa del empleo

Job Purpose

As a Third-Party Administrator for dozens of Healthcare Insurance companies located overseas, the Customer Service Representative is responsible to handle Inbound requests received via phone and email for “Expat”, “Destination” and “Travel” patients whose medical services will take place either in the United States or the rest of the world. Besides providing coverage details to medical Providers/insured Members, coordinating cashless appointments worldwide, providing bill status information to Providers, the CSR will work closely with the Case Management department on services that require an authorization which include identifying services that must be pre-certified and initiating the pre-authorization process. Last but not least, the CSR will be working with Account Management for any bill related matters that need to be escalated.

A customer service representative is responsible for assisting members, medical providers and clients over the telephone, via email, and/or through any other channel of communication by providing information about insurance plans such as but not limited to Expat, Travel and/or Destination insurance plans. He/she will be required to validate the member’s policy, provide policy benefits and confirm a member’s eligibility. He/she will also be required to respond to inquiries regarding the status of authorizations and bills as well as assist requesters in locating appropriate medical providers. A customer service representative is expected to promote excellence in all communications.

A level one customer service representative is defined as being fully trained in all products such as but not limited to Expat, Travel and/or Destination insurance products and services provided by the team as indicated below.

During off-hours (evening, weekends, nights and holidays), in addition to the above, he/she will be responsible for responding to and coordination of requests from corporate clients which can include sending eligibility and benefit details to medical providers, providing bill status, arranging medical appointments and other services.

KSA (Knowledge, Skills and Abilities/Attitudes)

Superior customer service skills;
Excellent interpersonal skills;
High level of professionalism;
Good problem-solving skills;
Highly organized with ability to multi task and prioritize;
Ability to handle stress

Requirements:

- Bilingual (English & Spanish)

- Must be detail-oriented and organized

- Must possess critical thinking skills as well as the ability to manage time efficiently.

- Must be able to gather the information necessary to assist customers.

- Always be sharp and alert.

- Needs to communicate well with co-workers (verbal and written).

- Knowledge of phone manners, etiquette and protocols.

- Professional phone etiquette and written skills

- Ability to adapt to changes

- Able to understand, interpret and explain policies and procedures as well as knowledge of commonly used concepts, practices and procedures in the field.

- Ability to deal with irate customers and complaints while maintaining composure and control of the situation.

- Knowledge of Microsoft Office.

- Ability to learn from past experiences.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Beneficios:

Programa de referidos
Prestaciones de Ley
Seguro de gastos médicos mayores
Seguro de vida
Vacaciones de Ley
Vales de Despensa
Prima Vacacional 100%
Aguinaldo 30 Días

Idioma:

Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Rotative Schedules:

From 7am to 4 pm
From 8am to 5pm
From 9am to 6pm
From 10am to 7pm
From 11am to 8pm
From 12pm to 9 pm
From 1pm to 10pm
From 2pm to 11pm

Job Types: Full-time, Contract, Permanent

Pay: $16,000.00 - $17,000.00 per month

Work Location: In person

Postulación rápida

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customer service account representative empleos en ciudad de méxico, dif

Customer Service Representative I

Customer Service Representative

Videogames Customer Service Representative (WRITTEN SUPPORT for FPS game)

Customer Service Representative I

Customer Service, Sr Associate - GiveX

Technical Service Representative

Jr. Account Development

Senior Implementation Consultant

Customer Service Representative

Customer Service Representative

Mexican Customs Service Representative

Videogames Customer Service (Portuguese, WRITTEN SUPPORT)

Sales Development Associate - July 2026

Customer Success Representative

Customer Service Representative Bi-Lingual - Mexico City

Educational Consultant

Senior Customer Service Representative Bi-Lingual - Mexico City

Customer Service Representative Bilingue (Spanish / English)

Field Service Executive

SMB Account Representative / Channel Account Executive (Seller)

Quiero recibir la alerta de empleo más reciente para customer service account representative en ciudad de méxico, dif

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